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Imperial Chrysler Dodge Jeep RAM

(1,550 reviews)
Visit Imperial Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 868-9422 (866) 868-9422
Used (866) 528-4413 (866) 528-4413
Service (855) 372-9688 (855) 372-9688

Inventory

See all 348 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
At Imperial we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory we also offer a fun comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!
Over 52 acres of new and pre-owned vehicles!! Drive a Little to Save a Lot in the Little Town of Mendon

Service center

Phone number (855) 372-9688

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.

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Purchasing my Jeep Grand Cherokee Limited from Imperial

Purchasing my Jeep Grand Cherokee Limited from Imperial was so easy. They are only 10 minutes from my house and had at least a dozen Cherokee L's for me to look at. Our Sales Agent, Kelsey Legeny, knew all about the various models and features and let us test drive a few. She gave me a great price and even extended the factory warranty as a bonus. I paid on Saturday and picked my new car on Tuesday morning. They took care of all the RMV paperwork and worked with my insurance agent. I didn't have to do any of that. When I picked it up, it was detailed to showroom condition. Very happy customer!

Purchasing my Jeep Grand Cherokee Limited from Imperial

Purchasing my Jeep Grand Cherokee Limited from Imperial was so easy. They are only 10 minutes from my house and had at least a dozen Cherokee L's for me to look at. Our Sales Agent, Kelsey Legeny, knew all about the various models and features and let us test drive a few. She gave me a great price and even extended the factory warranty as a bonus. I paid on Saturday and picked my new car on Tuesday morning. They took care of all the RMV paperwork and worked with my insurance agent. I didn't have to do any of that. When I picked it up, it was detailed to showroom condition. Very happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Horrible experience mainly due to being ripped off on the

Horrible experience mainly due to being ripped off on the purchase of our vehicle. Low balled us and then now selling car for 10k more than they paid for it. Will never do business here again. High pressure lowball offers.

Horrible experience mainly due to being ripped off on the

Horrible experience mainly due to being ripped off on the purchase of our vehicle. Low balled us and then now selling car for 10k more than they paid for it. Will never do business here again. High pressure lowball offers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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When i went and purchased my dodge in January this year

When i went and purchased my dodge in January this year the salesperson was nice. Even with the problem that happened which took longer to get my vehicle they kept in contact with me. I would refer other here for a vehicle.

When i went and purchased my dodge in January this year

When i went and purchased my dodge in January this year the salesperson was nice. Even with the problem that happened which took longer to get my vehicle they kept in contact with me. I would refer other here for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Only give it a 1 cause we found a good vehicle at by

Only give it a 1 cause we found a good vehicle at by today standards a decent price.other than that they were awful from the moment we went inside to complete paperwork.never discussed trade in they just assumed that what they wanted to give was sufficient.took hours there and 2 weeks before we had the vehicle.and the best part about it is that 3 weeks after purchasing this vehicle the checking account was hacked and stolen from.we narrowed it right down to the email the finance manager requested from my wife to his personal email because oddly enough it would not send to imperialcars.com.just beware if u choose them

Only give it a 1 cause we found a good vehicle at by

Only give it a 1 cause we found a good vehicle at by today standards a decent price.other than that they were awful from the moment we went inside to complete paperwork.never discussed trade in they just assumed that what they wanted to give was sufficient.took hours there and 2 weeks before we had the vehicle.and the best part about it is that 3 weeks after purchasing this vehicle the checking account was hacked and stolen from.we narrowed it right down to the email the finance manager requested from my wife to his personal email because oddly enough it would not send to imperialcars.com.just beware if u choose them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I recently purchased a used Subaru from Imperial and had

I recently purchased a used Subaru from Imperial and had a wonderful experience with Laith. He was kind, courteous and very efficient. Highly recommend.

I recently purchased a used Subaru from Imperial and had

I recently purchased a used Subaru from Imperial and had a wonderful experience with Laith. He was kind, courteous and very efficient. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My experience at Imperial chrysler dodge jeep ram was

My experience at Imperial chrysler dodge jeep ram was very good. I worked with Ahmad Al-Jallad and Khalil Mansour and both were very attentive and explained everything clearly. They answered all my questions and gave me the best deal possible. If you are looking for a new or used car, I would recommend Imperial dealerships for your next purchase.

My experience at Imperial chrysler dodge jeep ram was

My experience at Imperial chrysler dodge jeep ram was very good. I worked with Ahmad Al-Jallad and Khalil Mansour and both were very attentive and explained everything clearly. They answered all my questions and gave me the best deal possible. If you are looking for a new or used car, I would recommend Imperial dealerships for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Had my first oil change and was impressed!

Had my first oil change and was impressed! They were professional, reliable and efficient! Thank you! Tanya Abram

Had my first oil change and was impressed!

Had my first oil change and was impressed! They were professional, reliable and efficient! Thank you! Tanya Abram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We find this dealership to be one of the easiest to work

We find this dealership to be one of the easiest to work with. Paul Macchi is the best sales agent there he is very knowledgeable and a great guy to work with. Stop in and ask for Paul Macchi.

We find this dealership to be one of the easiest to work

We find this dealership to be one of the easiest to work with. Paul Macchi is the best sales agent there he is very knowledgeable and a great guy to work with. Stop in and ask for Paul Macchi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy top notch experience from start to finish.

Easy top notch experience from start to finish. I had a vehicle in mind upon arrival. After looking at the vehicle on the lot I was introduced to Lou Carvalho. Lou was great to work with when trying to finalize the deal. The process of negotiating the deal from start to finish was handled with professionalism and extremely easy to work with in getting the deal done. Once we agreed upon the deal I was brought over to the finance department and met Waseem who also was exceptional to work with and did his best to find the best financials to get the deal done. Both of these gentleman made my purchase a breeze and I would highly recommend Imperial Chrysler Dodge Jeep RAM. Easiest experience I've had with getting the right vehicle and at that right price!

Easy top notch experience from start to finish.

Easy top notch experience from start to finish. I had a vehicle in mind upon arrival. After looking at the vehicle on the lot I was introduced to Lou Carvalho. Lou was great to work with when trying to finalize the deal. The process of negotiating the deal from start to finish was handled with professionalism and extremely easy to work with in getting the deal done. Once we agreed upon the deal I was brought over to the finance department and met Waseem who also was exceptional to work with and did his best to find the best financials to get the deal done. Both of these gentleman made my purchase a breeze and I would highly recommend Imperial Chrysler Dodge Jeep RAM. Easiest experience I've had with getting the right vehicle and at that right price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with Laith D.

I worked with Laith D. to recently purchase a 2023 Jeep Grand Cherokee Overland. Laith was efficient, courteous and made the process quite easy. Thanks Laith, I love my new Jeep! Angela B

I worked with Laith D.

I worked with Laith D. to recently purchase a 2023 Jeep Grand Cherokee Overland. Laith was efficient, courteous and made the process quite easy. Thanks Laith, I love my new Jeep! Angela B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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