[{"id":221460,"personPtyId":38183944,"firstName":"Edward","lastName":"Kelly","titleText":"Sales & Leasing Consultant","shortBioText":"Edward Kelly is a lifelong Massachusetts resident. He also has a life long history of serving the community. Eddie worked for many years in the court system. Most of all Eddie has a life long association with the fight against Cerebral Palsey. He has hosted a golf tournament to raise money in the fight against this disease and annually takes a busload of children suffering from Cerebral Palsey to Six Flags for a day of fun. Eddie is a proud single father. He prides himself on giving his customers an expeditious no hassle experience.","emailTxt":"edkkbe12@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/ebbc65387905.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":231867,"personPtyId":38169553,"firstName":"Jim","lastName":"Burke","titleText":"Sales & Leasing Consultant","shortBioText":"Jim is a 30 year veteran of the auto industry and joined the Imperial family of businesses in 2000 as a salesperson in our Chevrolet store. He has vast experience in all types of vehicle sales with a particularly deep knowledge of truck sales and upfitting for business use. \r\n\r\nA lifelong local guy, Jim was born in Milford, raised in Grafton, and now calls Millbury home along with longtime girlfriend Nancy and their two dogs, Oliver and Fenway. In his spare time Jim enjoys spending time with the family and is an avid fisherman.","emailTxt":"jamesburke@imperialcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/a1c8ab380861.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":220537,"firstName":"JP","lastName":"Carlo","titleText":"Sales Manager","shortBioText":"I reside in Southbridge with my wife Rose and three children. At the age of 9 I started working at my family\u001as restaurant in Sutton where I worked every job and learned the importance of hard work and customer service. During high school I worked numerous construction jobs. After a couple of years at Northeastern University, and looking for direction, I turned to the United States Air Force where I served my country proudly for five years making the rank of Senior Airman. After leaving the service in 1995, I started selling cars. One of my first cars sales was to a pretty lady named Rose who later became my wife. I excelled becoming sales manager in a few short years. In 2000, following in my parents footsteps, opened a restaurant of my own, Duke\u001as Place, in Worcester. It did well but I soon realized I missed selling cars. In 2005 I started working for Kevin Meehan, the hardest working most generous person. I love it here. It feels like family.","emailTxt":"jp@imperialcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/3a1fd762b958.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":220416,"firstName":"Joel","lastName":"Cohen","titleText":"Sales & Leasing Consultant","shortBioText":"Joel has broad and deep knowledge and skills acquired during a forty-year sales career. Prior to joining Imperial, he spent thirty-five years in graphic arts, investments, kitchen remodeling, and mortgages. He then spent three years selling mobility products and adapted vehicles for physically challenged drivers and passengers. Joel is deservedly proud that his clients consider him a model of customer service, one who excels in patience, attentiveness, information, and appreciation plus someone who consistently strives to provide fair value for their hard-earned dollars. At his desk, he proudly displays photos of his grandchildren and mementos of his favorite Boston sports teams. If you ask him, he will also share pictures of his pets. Joel is a Viet Nam veteran and current master of Montgomery Lodge of Free and Accepted Masons of Milford.","emailTxt":"joelc@imperialcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/25920bdb9799.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":220424,"firstName":"Rick","lastName":"Panorese","titleText":"Sales","shortBioText":"Faithfulness, loyalty, reliability, and breadth run deep in Rick\u001as character. He was born in nearby Milford and still resides there. He has been married to his childhood sweetheart for thirty-two years and together they have raised two amazing daughters. He has also been in sales for nearly three decades, with the past three years in automotive sales. He enters the latter from the high-tech instrumentation field, where he sold greenhouse gas instrumentation nationally and internationally; this required interaction with local, state, and federal agencies along with power generation and other industries. Dealing with such entities to sell instrumentation that can cost several hundred thousand dollars required an honest, professional approach. Rick brings the same to Imperial Chrysler Dodge Jeep Ram.","emailTxt":"rickp@imperialcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/5d48c9e90f59.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":367687,"firstName":"Jeff","lastName":"Viger","titleText":"Service","emailTxt":"jviger@imperialcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":220413,"firstName":"Rami","lastName":"Awad","titleText":"Sales","shortBioText":"Rami was born in Amman, Jordan. He moved to the United States in March of 2001 and pledged his citizenship in October of 2006. Married and the father of two girls and one boy, he has a degree in accounting and for over ten years owned and operated a very successful jewelry business. Rami has been a member of the Imperial Chrysler Dodge Jeep Ram family for more than a year and prides himself on exceeding his customers\u001a expectations.","emailTxt":"ramia@imperialcars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/32e7c11d9bf6.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":220418,"firstName":"Frank","lastName":"Dumas","titleText":"Sales & Leasing Consultant","shortBioText":"Frank was born in Boston and lived in Jamaica Plain for over thirty years. In 2011, he relocated to Norfolk. A veteran of the United States Marine Corps, he entered the auto industry after his discharge in 1968. In a career spanning forty-plus years, he has worked his way up from cleaning cars coming off delivery trucks to the highest levels of management. He even became the owner of several dealerships in Massachusetts and New York! Frank joined the Imperial team in May, 2013, and says it has been a wonderful experience. In fact, he emphatically says it is the best work environment he has ever been in: \u001aAll the folks at Imperial Chrysler Dodge Jeep Ram are like family,\u001a he says, \u001aand our customers are delightful people to do business with.","emailTxt":"frankd@imperialcars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/d7189d0ca473.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":220422,"firstName":"Marc","lastName":"Mastroianni","titleText":"Sales","shortBioText":"Marc has been in the automotive industry for six years and with Imperial Chrysler Dodge Jeep Ram since 2012. Everyone agrees that Marc\u001as strongest asset is his outstanding product knowledge. He prides himself on \u001aknowing vehicles inside and out and being able to answer any question his customers may have.\u001a His goal is \u001ato make the Imperial shopping experience different from all of the other dealerships\u001a by making car buying fun as well as constructive.","emailTxt":"marcm@imperialcars.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/90fd95bb3416.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":220420,"firstName":"Aaron","lastName":"Jacobs","titleText":"Sales Manager","shortBioText":"Aaron was born on the banks of the Mighty Mill River in historic downtown Taunton and lives there to this day. He is the married father of fourteen-year-old twins. Aaron is such a distinctive, valuable presence at Imperial in part because he comes from the world of the humanities. He worked for ten years, for instance, in the home health field coordinating and supervising home health agency nurses, CNAs, and certified home health aides. He was responsible not only for overseeing the activities of the direct care staff but also working with consumers and their families to make sure his patients received their care from the very best professionals and always felt comfortable in their homes. He brings the same gentle, nurturing touch and soft, caring approach to Imperial Chrysler Dodge Jeep Ram.","emailTxt":"aaronj@imperialcars.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/b6d067eb5d3e.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":221845,"firstName":"Harry","lastName":"Johnson","titleText":"Internet Sales Manager","shortBioText":"Harry has been in the auto industry for 25 plus years and still enjoys helping people find their dream ride. When not at work he enjoys working in his yard, skiing in the winter, and spending time with his wife Juli, daughter Michaela, and their dog Eddie.","emailTxt":"harryj@imperialcars.com","combinedEmpAvgRatingNbr":3.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lindaw-imperialcars.com/b1663517-869b-4195-bde2-ce7fb168fa9d.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":367681,"firstName":"Christopher","lastName":"Keene","titleText":"Internet Manager","emailTxt":"christopherk@imperialcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/6925ba3ba1e3.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":220415,"firstName":"Andy","lastName":"Clair","titleText":"Sales & Leasing Consultant","shortBioText":"Distinguished and dependable, Andy has been in the auto industry for fifteen years, the last three of which being at Imperial Chrysler Dodge Jeep Ram. During his exemplary career, he has sold Acura, Saturn, Lexus, Honda, and now four distinctly American brands, making him an expert not only of domestic but imported vehicles too. The sales experience he has acquired at each of these franchises makes him, he says, \u001aespecially helpful in negotiations and allows [him] to provide excellent service to his customers.","emailTxt":"andyc@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/ddb34b87af25.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":221617,"firstName":"S.K. Mark","lastName":"Rossi","titleText":"Internet Sales Manager","shortBioText":"Sir Knight Mark Rossi has dedicated the last twenty one years of his professional life to the Imperial Family of businesses, wearing many different hats and charged with a myriad of varying duties\u001aas an Internet Sales Manager in the Business Development Center he is \u001a the go to Guy\u001a for all your vehicle needs...in short he walks and chews gum at the same time!","emailTxt":"markr@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/eb4996c875b1.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":222420,"firstName":"Lou","lastName":"Frasca","titleText":"Internet Sales Manager","shortBioText":"In my youth, I worked in manufacturing. The company I worked for sent me to college at the University of Wisconsin, then placed me firmly in management. Life was good. My field was Customer Service. Helping people was always a part of my life, raised that way, so it was a natural transition for me to the car business. Besides, it\u001as the right thing to do. After 18yrs, the company was bought out and I changed careers coming to work for Imperial Cars in Mendon. It is a perfect fit for me. Treating customers and folks in general with respect, is something that is expected here at Imperial, and rightly so, so I fit right in. I have always purchased my cars here as does my family. No old school sales tactics here. Customer satisfaction is job 1 at Imperial Cars. It\u001as all about the customer. I am proud to be part of the Imperial Family and to help carry the tradition forward in the little town of Mendon, small town America. Nothing like it.","emailTxt":"louf@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lindaw-imperialcars.com/245f776a-6c10-4e10-9de7-9314cdeaeefe.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":220411,"firstName":"Al","lastName":"Antolini","titleText":"Sales & Leasing Consultant","shortBioText":"Cerebral, humble, gracious, kind, and reliable\u001aall are words used by customers and colleagues to describe Al. A lifelong resident of the greater Mendon area, he was born in Milford and now resides in neighboring Hopedale. He is the proud father of Chris, his son and recent college graduate, and he is an avid fan of the Red Sox, Bruins, and Patriots. In fact, Al is such an ardent follower that he has had season tickets to all three during his lifetime. At Imperial, he takes great pride in providing his customers with \u001aan expedient, no-hassle buying experience.","emailTxt":"ala@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/6eb416cfe1af.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":222418,"firstName":"Santos","lastName":"Cruzado","titleText":"Internet Sales Manager","shortBioText":"I was born in Springfield, raised in Framingham, and currently reside in Worcester with my wife Mary and two daughters, Milena and Angelica, plus two dogs Wimpy and Max. Since graduating Framingham South High School in 1987, and ITT Technical Institute in 1988, I have been a paperboy, groundskeeper, baker, waiter, bartender, furniture salesman, bank teller, and US Army Reservist. In 1992 I started in the automobile business working in all aspects of the business including as a Salesperson, Inventory Manager, Truck Manager, F&I Manager, and Sales Manager. I\u001ave applied my past experiences to my current role in the most successful Business Development Center (BDC) in the country. I am bilingual and speak and write Spanish fluently. After wearing so many different hats in this business, I can relate to any situation you may be in and I\u001am ready to help! In my spare time, I am an avid sports fan who loves to travel and share time with friends & family.","emailTxt":"santosc@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lindaw-imperialcars.com/0197ac87-89d6-454d-8054-bdce5b5fd554.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":277997,"firstName":"Luis","lastName":"Allende","titleText":"Sales & Leasing Consultant","shortBioText":"My bio is in process but if you'd like to write a review for me I would appreciate it.","emailTxt":"luisa@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7abf300e9cfe.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":435906,"personPtyId":38185687,"firstName":"Nick","lastName":"Simmons","titleText":"Sales & Leasing Consultant","shortBioText":"Coming Soon - Nick's Bio","emailTxt":"nicks@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fab461578bcc.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519839,"firstName":"David","lastName":"Everett","titleText":"Sales & Leasing Consultant","emailTxt":"davide@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519802,"firstName":"Garrett","lastName":"Cole","titleText":"Sales & Leasing Consultant","emailTxt":"garrettc@imperial.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/51adba80569b.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":520149,"personPtyId":42527254,"firstName":"Gary","lastName":"Keith","titleText":"Sales & Leasing Consultant","emailTxt":"garyk@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9f7845592a6f.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":520134,"firstName":"Jose","lastName":"Coleta Jr.","titleText":"Sales & Leasing Consultant","emailTxt":"Josec@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/de07c3b49b3c.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203552,"personPtyId":34096887,"firstName":"Linda","lastName":"Wilcox","titleText":"Marketing Manager","emailTxt":"lindaw@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":520158,"personPtyId":38180776,"firstName":"Maaz","lastName":"Al Nahas","titleText":"Sales & Leasing Consultant","emailTxt":"Maaza@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f9454f5bd72b.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":222421,"personPtyId":38168651,"firstName":"Michael","lastName":"Forgette","titleText":"Advertising and Business Development Center Manager","shortBioText":"I spent 23 years in newspaper advertising for The Sun Chronicle in Attleboro, Mass. I have been working for Imperial Cars since 2005 as Advertising / Business Development Center Manager (BDC). It is my honor and a pleasure to work for THE best and fastest growing company in New England with a bright future. I received my BFA degree in Graphic Design from Swain School of Design (now UMASS Dartmouth) in 1981. I very much look forward to the future of the automobile industry and Imperial Cars in particular.","emailTxt":"mikef@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lindaw-imperialcars.com/6f2f7d9e-8972-4591-b782-382062be19bd.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":519795,"personPtyId":42585439,"firstName":"Mitchell","lastName":"Bruneau","titleText":"Sales & Leasing Consultant","emailTxt":"mitchellb@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/703187e5add5.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519331,"firstName":"Tim","lastName":"Donohue","titleText":"Sales Manager","shortBioText":"Timmy D. and his wife Laura reside in Boylston. He has two sons, Timmy Jr., who is an EMT and studying to be a firefighter, and Chris, a MP in the United States Marine Corps. To say that he is a modern-day everyman is rather an understatement. He has been a cook, maintenance worker, telephone company line worker, warehouse manager, small business owner, furniture salesman, corporate trainer, financial consultant, bank branch manager, and much more. Thankfully, he made his way to Imperial in 2011 and recently became a Chevy sales manager. Timmy readily admits that Imperial is the best place he has ever worked. For him the key to success is never forgetting the customer\u001as anxiety when stepping foot on a car lot, unsure of what s/he wants, what to ask, what his or her budget can allow, and what a good deal is. It is precisely because of this that he easily connects with his clients, makes them feel comfortable with their purchases, and is the trusted friend of many.","emailTxt":"timd@imperialcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c9d8ccbb6bd3.jpg","drDealerId":26619,"certifiedEmployee":false,"deptDscrp":"Management"}]

Imperial Chrysler Dodge Jeep RAM

4.7 out of 5 (4.7) 835 reviews

Dealer on Cars.com since April 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 AM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 AM
Tue 9:00 AM - 9:00 AM
Wed 9:00 AM - 9:00 AM
Thu 9:00 AM - 9:00 AM
Fri 9:00 AM - 9:00 AM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
835 lifetime reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.com
  • December 20, 2015

    Frank Dumas was my sales person and made the experience of buying a pre-owned automobile very pleasant and enjoyable. Imperial Cars was able to get me... into a vehicle when many other dealerships were not able to unless I had a huge down payment. If you are in the market for a new or pre-owned automobile, SUV or truck, I highly recommend Imperial dealerships. It is definitely worth the ride to Mendon.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Stephen Melofsky: Thank you very much for taking the time to write such a wonderful review for Frank Dumas. We're thrilled that you took the tim...e to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


  • 5.0 out of 5
    May 17, 2018

    about a week ago i emailed the internet team on a 2018 blue streak pearl ram. got a what seemed to good of deal but figured id check it out. i talke...d to Edward V. and what a down to earth realistic guy! the trade was the worst part but he fought for me and the sales manager arron found some. more rebates. better deal then even i imagined! now enter RI. registry ughhh. BUT ED kept me in the loop, offered a rental in the interm, oh and then even more above and beyond delivered the truck to my driveway at 8pm! who does that! great experience. great price. tons of inventory. go see Edward V and tell him Keith sent you! absolutely impressed. thank you again. Keith

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    May 8, 2018

    This is how every car-buying process should go! We saw the minivan we wanted on cars.com and it alerted us that there was a price drop. We inquired ab...out the van online. Someone called to tell us it was still on the lot. Our salesman, Dave Everett, called us to verify what time we were coming which was nice because it's so frustrating when you drive to a dealership and the salesman isn't available. So we really appreciated Dave taking that extra step to confirm him availability to show us the van. It was pulled up front and ready to go for a test drive. While we did the test drive, they valued our trade in. They gave us Kelly Blue Book value, and there wasn't any sleazy negotiations like we've dealt with at other dealerships. Once we agreed to everything, we used their financing and that was it. Picked up the van a few days later. There were a few questions we had prior to picking up the van and Dave was always quick to answer our calls and accommodate us. We appreciate the excellent customer service and this was by far the smoothest car-buying transaction we've had. THANK YOU DAVE and everyone at Imperial!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Anonymous: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enj...oyed working with Dave Everett and the time at Imperial Chrysler Dodge Jeep Ram. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach put to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95

    Wiper Blade Replacement

    $24.95 and up*

    Wheel Alignment (AWD)

    $89.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2007

At Imperial, we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory, we also offer a fun, comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!

"Over 52 acres of new and pre-owned vehicles!! Drive a Little to Save a Lot in the Little Town of Mendon"

Top Reviewed Employees

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Internet Sales Manager

Sales & Leasing Consultant

Internet Sales Manager

Internet Sales Manager

Sales & Leasing Consultant

Internet Sales Manager

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

Marketing Manager

Sales & Leasing Consultant

Advertising and Business Development Center Manager

Sales & Leasing Consultant

Imperial Chrysler Dodge Jeep RAM
10 Uxbridge Rd Mendon, MA 01756
New (866) 449-9868
Used (866) 906-5575
Service (508) 966-7088
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