Rick Weaver Buick GMC

Called Rick Weaver Buick GMC on Saturday afternoon about a 2022 Sierra AT4 that they had advertised on their website. Spoke with salesperson "Joe". He asked me if I was interested in the black one or the white one. I said the white one and he said "you're lucky, as we have just sold the black one" Because I live 2 1/2 hours away from the dealership, I couldn't make it there before closing on Saturday so I told Joe I would be there first thing (8:30am, opening time) Monday morning. He agreed to this, however asked me not to come before 9:30 am because they had a meeting. I agreed. So, Sunday I spent time clearing all my stuff from my trade in vehicle in apprehension of purchasing a new truck on Monday. Excited, heck YES. Let me add, I am pushing 72 years of age and a 110 mile one way drive is quite cumbersome. Well folks, up early Monday morning, all necessary paperwork in hand, wife in passenger seat and off to Rick Weaver GMC. Running right on schedule to meet with Joe at 9;30. Got just into the outskirts of Erie (10 minutes from Dealership) and got a call from Joe saying that they had just taken (that very morning) a deposit from another customer on the truck that I was coming to purchase. Joe said he was sorry and that he called me as soon as he found out about the deposit. I did continue to the dealership. Met with Joe and he said that he didn't think he or the dealership did anything wrong. I do agree, that we did not agree on a price yet, or finalize any transaction as of this time, nor was I asked to put a deposit on the vehicle, mainly because the personal at Rick Weavers hadn't seen or even asked about my trade in vehicle. I guess I am a fool, or just too "old school" to plainly trust peoples word these days. Probably better off NOT to have done business with this dealership in the long run if this is the way they do business. Thanks for listening. Please use discretion when shopping here.

Called Rick Weaver Buick GMC on Saturday afternoon about a 2022 Sierra AT4 that they had advertised on their website. Spoke with salesperson "Joe". He asked me if I was interested in the black one or the white one. I said the white one and he said "you're lucky, as we have just sold the black one" Because I live 2 1/2 hours away from the dealership, I couldn't make it there before closing on Saturday so I told Joe I would be there first thing (8:30am, opening time) Monday morning. He agreed to this, however asked me not to come before 9:30 am because they had a meeting. I agreed. So, Sunday I spent time clearing all my stuff from my trade in vehicle in apprehension of purchasing a new truck on Monday. Excited, heck YES. Let me add, I am pushing 72 years of age and a 110 mile one way drive is quite cumbersome. Well folks, up early Monday morning, all necessary paperwork in hand, wife in passenger seat and off to Rick Weaver GMC. Running right on schedule to meet with Joe at 9;30. Got just into the outskirts of Erie (10 minutes from Dealership) and got a call from Joe saying that they had just taken (that very morning) a deposit from another customer on the truck that I was coming to purchase. Joe said he was sorry and that he called me as soon as he found out about the deposit. I did continue to the dealership. Met with Joe and he said that he didn't think he or the dealership did anything wrong. I do agree, that we did not agree on a price yet, or finalize any transaction as of this time, nor was I asked to put a deposit on the vehicle, mainly because the personal at Rick Weavers hadn't seen or even asked about my trade in vehicle. I guess I am a fool, or just too "old school" to plainly trust peoples word these days. Probably better off NOT to have done business with this dealership in the long run if this is the way they do business. Thanks for listening. Please use discretion when shopping here.

Every single person working here were remarkable. The man who works the on-line inquiries was the nicest, friendliest person. A big shout out to BLAINE, he made me want to come in and do business. The sales person Miquel was as friendly and professional. What a close treasure! People stop by this dealership and give them a try. I might add this was the third dealership I dealt with that day and they were hands down the best against Kia and Champion Ford.

Completely satisfied with the purchase experience. The salesman was thorough about every part of my purchase. He answered all my questions and made me very comfortable throughout the process.

I flew up from Florida to purchase a Yukon Denali Excellent customer service.

Had an electrical gulch scanned showed the problem and we were back out the door in about an hour and a half. Good job. At lest there was something to find. The dashboard lights went out and came back several times when we started the Acadia warranty works.

Nice facility, with so few vehicles to chose from I was glad when Ron texted me and said he had a few trucks coming in and one fit the bill quite nicely.my salesman is a very knowledgeable guy and easy to work with. Love my new truck.

Completely satisfied with the service department and my new tires. And a special thanks to their service advisor Ryan who made sure all my concerns were addressed.

Mike the salesperson was exceptional, very trusting and friend for life. His boss worked hard to get me the best pricing and loan. Grateful, will recommend always.

Very pleasant to work with and the experience was a good one.