Reviews
I had an appointment for 8:30, took 2 hours for oil
I had an appointment for 8:30, took 2 hours for oil change and inspection.
I had an appointment for 8:30, took 2 hours for oil
I had an appointment for 8:30, took 2 hours for oil change and inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department is fantastic….
The Service Department is fantastic…..always providing world class service. Doc and Blake were awesome!!!
The Service Department is fantastic….
The Service Department is fantastic…..always providing world class service. Doc and Blake were awesome!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback, Bic! We're thrilled to hear that you had a fantastic experience with our Service Department. The team will truly appreciate the kind words, and we’re committed to maintaining that world-class service for all our customers!
This is the first time purchasing a Buick.
This is the first time purchasing a Buick. Wonderful experience working with Greg Baney and the rest of the staff.
This is the first time purchasing a Buick.
This is the first time purchasing a Buick. Wonderful experience working with Greg Baney and the rest of the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your wonderful experience! Enjoy your new ride, and we look forward to serving you again in the future!
Absolutely a terrific first experience with this
Absolutely a terrific first experience with this dealership. I honestly can't wait for the next one
Absolutely a terrific first experience with this
Absolutely a terrific first experience with this dealership. I honestly can't wait for the next one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Jeb! We’re thrilled to hear you had a fantastic first experience with us. We can’t wait to welcome you back for your next visit! Your enthusiasm means a lot to our team.
Vehicle went in for transmission issue, came back worse,
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise
Vehicle went in for transmission issue, came back worse,
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, We regret to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused. At Rick Weaver, we strive to provide the highest level of service, and it’s clear that we fell short in meeting your expectations. In order to address this situation promptly, we would like to review your vehicle's service history in detail and ensure that all necessary actions are taken to resolve your concerns. We'll be in touch soon to discuss this further and work toward a resolution. Thank you for bringing this to our attention.
Vehicle went in for transmission issue, came back worse,
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise
Vehicle went in for transmission issue, came back worse,
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
They quickly diagnosed the problem and were even able to
They quickly diagnosed the problem and were even able to get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful.
They quickly diagnosed the problem and were even able to
They quickly diagnosed the problem and were even able to get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're happy that our team's expertise and efficiency made a difference for you. Your satisfaction is our priority, and we’re here to help whenever you need us.
AWESOME experience is the only word needed !
AWESOME experience is the only word needed ! A super honest team with fast knowledgeable staffing.
AWESOME experience is the only word needed !
AWESOME experience is the only word needed ! A super honest team with fast knowledgeable staffing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear you had an awesome experience! Our team prides itself on honesty and quick, knowledgeable service. Your feedback means a lot to us and motivates us to keep delivering the best. Thanks for sharing your thoughts!
As always, top notch service!
As always, top notch service!! I’ve bought new GM vehicles from Ron Agnew for over 40 years!!
As always, top notch service!
As always, top notch service!! I’ve bought new GM vehicles from Ron Agnew for over 40 years!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We truly appreciate your loyalty and are thrilled to hear you’ve consistently had a great experience with us over the years. Your support means the world, and we look forward to serving you for many more to come!
I went to this dealership looking for a different car,
I went to this dealership looking for a different car, but they were great in finding a car that was perfect for me! They were very knowledgeable, attentive & helpful!
I went to this dealership looking for a different car,
I went to this dealership looking for a different car, but they were great in finding a car that was perfect for me! They were very knowledgeable, attentive & helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review! We're thrilled to hear you found the perfect car with our team's help. Our goal is to ensure every customer has a great experience, and your feedback means a lot to us. Enjoy your new ride!