Reviews
Best Chevrolet” Is Anything But — Beware Before You
Best Chevrolet” Is Anything But — Beware Before You Buy If I could give zero stars, I would. My experience with Best Chevrolet was not only disappointing — it was outright insulting. After purchasing a 2025 Chevy Equinox EV, I quickly found myself in a financial nightmare. When I returned for help or clarification, I was met with rudeness, deflection, and blatant misinformation. They had the audacity to suggest I roll over $14,000 in negative equity into another car — a move that would bury me in debt. When I raised legitimate concerns about the hidden costs of EV charging (like multiple $75–$100 holds every time I charge, which adds up to $400+ weekly), I was told, “How is that my problem?” and “You’re the customer — why didn’t you ask?” As if I’m supposed to know more about EV ownership than the people selling them? Even worse, I was falsely told that you can’t return a car in Massachusetts — which is untrue and manipulative. Instead of support, I got sarcasm and excuses. And when I asked about EV charging logistics, I was brushed off because “they’re not a charging company.” Best Chevrolet has no business selling EVs — or cars, frankly — if this is how they treat paying customers. Save yourself the stress and financial damage. There’s nothing “Best” about Best Chevrolet. I paid 35 for inspection that was NEVER done. They never charged the vehicle as they said they would, I never got the $220 NACS adapter i paid for. Make sure you get a car fax when purchasing from them i wouldn't trust them in being forthcoming with info, if you don't ask they won't tell.
Best Chevrolet” Is Anything But — Beware Before You
Best Chevrolet” Is Anything But — Beware Before You Buy If I could give zero stars, I would. My experience with Best Chevrolet was not only disappointing — it was outright insulting. After purchasing a 2025 Chevy Equinox EV, I quickly found myself in a financial nightmare. When I returned for help or clarification, I was met with rudeness, deflection, and blatant misinformation. They had the audacity to suggest I roll over $14,000 in negative equity into another car — a move that would bury me in debt. When I raised legitimate concerns about the hidden costs of EV charging (like multiple $75–$100 holds every time I charge, which adds up to $400+ weekly), I was told, “How is that my problem?” and “You’re the customer — why didn’t you ask?” As if I’m supposed to know more about EV ownership than the people selling them? Even worse, I was falsely told that you can’t return a car in Massachusetts — which is untrue and manipulative. Instead of support, I got sarcasm and excuses. And when I asked about EV charging logistics, I was brushed off because “they’re not a charging company.” Best Chevrolet has no business selling EVs — or cars, frankly — if this is how they treat paying customers. Save yourself the stress and financial damage. There’s nothing “Best” about Best Chevrolet. I paid 35 for inspection that was NEVER done. They never charged the vehicle as they said they would, I never got the $220 NACS adapter i paid for. Make sure you get a car fax when purchasing from them i wouldn't trust them in being forthcoming with info, if you don't ask they won't tell.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My second time working with Steven and he was fantastic
My second time working with Steven and he was fantastic to work with in both instances!
My second time working with Steven and he was fantastic
My second time working with Steven and he was fantastic to work with in both instances!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard was excellent to work with!
Richard was excellent to work with! Whole process was very easy and worry free. I would definitely recommend Chevy to others for new and used vehicles.
Richard was excellent to work with!
Richard was excellent to work with! Whole process was very easy and worry free. I would definitely recommend Chevy to others for new and used vehicles.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick ( service rep) Was very thorough &
Nick ( service rep) Was very thorough & professional. Highly recommend to request. Follow up was great. Also thoroughly explained what needed for my car. I will request him for next service visit.
Nick ( service rep) Was very thorough &
Nick ( service rep) Was very thorough & professional. Highly recommend to request. Follow up was great. Also thoroughly explained what needed for my car. I will request him for next service visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I have been a customer of this dealership for almost
I have been a customer of this dealership for almost 30years . My overall experience has been very good.
I have been a customer of this dealership for almost
I have been a customer of this dealership for almost 30years . My overall experience has been very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent sales and financial workers at Best Chevrolet
Excellent sales and financial workers at Best Chevrolet in Hingham. I am very pleased at the thoroughness they both provided in my search and purchase of a new automobile. Aaron and Pascal represent the best at Best Chevrolet.
Excellent sales and financial workers at Best Chevrolet
Excellent sales and financial workers at Best Chevrolet in Hingham. I am very pleased at the thoroughness they both provided in my search and purchase of a new automobile. Aaron and Pascal represent the best at Best Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service !
Excellent Service !!! Nicole Kate Did extra work to ensure beyond customer expectations. Thank U much !
Excellent Service !
Excellent Service !!! Nicole Kate Did extra work to ensure beyond customer expectations. Thank U much !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service department.
Fantastic service department. Nina is the best. She goes out of her way every time to make sure everything goes as planned.
Fantastic service department.
Fantastic service department. Nina is the best. She goes out of her way every time to make sure everything goes as planned.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
Excellent service! I was informed of upcoming service needs and repairs and the quote for those items were spot on. I would highly recommend Best Chevy.
Excellent service!
Excellent service! I was informed of upcoming service needs and repairs and the quote for those items were spot on. I would highly recommend Best Chevy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They did an excellent job repairing my vehicle.
They did an excellent job repairing my vehicle. Thank you! I will definitely be back.
They did an excellent job repairing my vehicle.
They did an excellent job repairing my vehicle. Thank you! I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair