Reviews
Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.
Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They get my f150 in and out for service and always tell me what the truck is needing. And there body shop is a #1
They get my f150 in and out for service and always tell me what the truck is needing. And there body shop is a #1
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal.
I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem within a few hours
It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem within a few hours
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Here at Southgate Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (734) 324-9813 to discuss ways we can better serve you in the future.
They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with
They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joan the service manager is fair and honest. What more can you ask for. She Rocks
Joan the service manager is fair and honest. What more can you ask for. She Rocks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.
Great communication! Pick up person pleasant. And return person. Would recommend this dealer for service.
Great communication! Pick up person pleasant. And return person. Would recommend this dealer for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to deal with. Very efficient service in a timely manner. Will use them in the future.
Great people to deal with. Very efficient service in a timely manner. Will use them in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Southgate Ford has been my dealership for almost a decade and I am highly satisfied! John Mehall is my dealer for my last 3 leases and my recent lease a Ford Explorer! Love it! My first Ford was an Explorer Sport Trac Loved It only wish Ford’s still made this vehicle! Consider a future Explorer Sport Trac!
Southgate Ford has been my dealership for almost a decade and I am highly satisfied! John Mehall is my dealer for my last 3 leases and my recent lease a Ford Explorer! Love it! My first Ford was an Explorer Sport Trac Loved It only wish Ford’s still made this vehicle! Consider a future Explorer Sport Trac!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Very pleased with Southgate Ford. Sommer was kind, professional, well informed, and she helped us get the best vehicle for our daughter's future needs.
Very pleased with Southgate Ford. Sommer was kind, professional, well informed, and she helped us get the best vehicle for our daughter's future needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car