Southgate Ford

3.0 out of 5 (3.0) 237 reviews

Dealer on Cars.com since July 2009

Currently in stock!


Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat Closed
Sun Closed

Reviews

3.0 out of 5 3.0
237 lifetime reviews.
  • January 27, 2016

    Southgate was the only dealer LITERALLY in the country that would work with me on a deal for a GT350. Kudos to them for understanding that selling a ...car to an enthusiast was more important than making a few extra bucks to a wholesaler. These guys get it. Buy with confidence.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback, Jason! Hope you are enjoying your new ride! :)


  • 1.0 out of 5
    June 11, 2018

    Awful, slow service. Walk into the write up center for service and no one even looks at you let alone asks you if you need help. Have had to take my c...ar back several times after being serviced

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a call ...at (734) 282-3636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.


  • 5.0 out of 5
    May 11, 2018

    Confusing getting to the used department as it is on the other side of the parking lot with temporary trailers in between. But once you get there, th...ey are very helpful. Randy helped me with a preowned Escape and I love it!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $29.95 and up*

    Tire Rotation

    $19.5 and up*

    Oil, Filter Change

    $39.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2009

Welcome to Southgate Ford
Southgate Ford, a Ford dealer in Southgate, Michigan offers new Ford Cars, Trucks, SUVs and Crossovers online for all new Ford, including E-Series Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Focus Sedan, Fusion, Mustang, Ranger, Taurus, Transit Connect. Find your dream car from our Ford showroom of cars, trucks, SUVs and Crossovers or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes. View our used car inventory, including our pre-owned Ford vehicles.

"DownRiver's Finest Pre-Owned Cars"