Reviews
Michelle is the best & the repair shop workers always do a wonderful job with service of any kind
Michelle is the best & the repair shop workers always do a wonderful job with service of any kind
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!
Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford
Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive in Southgate. Picked up the Bronco on June 3.
Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive in Southgate. Picked up the Bronco on June 3.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve never had an issue with Southgate Ford, whether there for oil change or vehicle repair, they resolve the problem.
I’ve never had an issue with Southgate Ford, whether there for oil change or vehicle repair, they resolve the problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
They make car buying reasy without document fees. All deals can be done in hours
They make car buying reasy without document fees. All deals can be done in hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.
Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They get my f150 in and out for service and always tell me what the truck is needing. And there body shop is a #1
They get my f150 in and out for service and always tell me what the truck is needing. And there body shop is a #1
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal.
I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem within a few hours
It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem within a few hours
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Here at Southgate Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (734) 324-9813 to discuss ways we can better serve you in the future.
They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with
They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair