Skip to main content

Southgate Ford

(650 reviews)

Inventory

See all 14 vehicles from this dealership.

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

John Mehall is a great dealer at Southgate Ford. We have been leasing cars from him for years

John Mehall is a great dealer at Southgate Ford. We have been leasing cars from him for years

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

We always have a great experience leasing our cars from Ken Garvin at Southgate Ford. He is very honest and really cares for his customers. We trust him to always tell us the truth about all aspects of our transaction.

We always have a great experience leasing our cars from Ken Garvin at Southgate Ford. He is very honest and really cares for his customers. We trust him to always tell us the truth about all aspects of our transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Stephanie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

The entire experience from start to finish was excellent. No pressure, no hassle and everyone was very professional and pleasant to deal with.

The entire experience from start to finish was excellent. No pressure, no hassle and everyone was very professional and pleasant to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Show full review

The process was as quick and painless as possible, with Ken Garvin as our sales rep. He's been our salesman for 3 leases and a new car purchase so far, and he's been extremely helpful every time. The rest of the sales crew, including the finance manager, sales manager, and the desk receptionist are very friendly as well. There's never been pressure to overspend or commit to something I wasn't ready for.

The process was as quick and painless as possible, with Ken Garvin as our sales rep. He's been our salesman for 3 leases and a new car purchase so far, and he's been extremely helpful every time. The rest of the sales crew, including the finance manager, sales manager, and the desk receptionist are very friendly as well. There's never been pressure to overspend or commit to something I wasn't ready for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Michelle is the best & the repair shop workers always do a wonderful job with service of any kind

Michelle is the best & the repair shop workers always do a wonderful job with service of any kind

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

Show full review

Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford

Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive in Southgate. Picked up the Bronco on June 3.

Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive in Southgate. Picked up the Bronco on June 3.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

I’ve never had an issue with Southgate Ford, whether there for oil change or vehicle repair, they resolve the problem.

I’ve never had an issue with Southgate Ford, whether there for oil change or vehicle repair, they resolve the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tom, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Show full review

They make car buying reasy without document fees. All deals can be done in hours

They make car buying reasy without document fees. All deals can be done in hours

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Show full review

Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.

Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 650 reviews

Related searches near you