Southgate Ford
Southgate Ford Hours
About Our Dealership
Welcome to Southgate Ford
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Southgate Ford, a Ford dealer in Southgate, Michigan offers new Ford Cars, Trucks, SUVs and Crossovers online for all new Ford, including E-Series Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Focus Sedan, Fusion, Mustang, Ranger, Taurus, Transit Connect. Find your dream car from our Ford showroom of cars, trucks, SUVs and Crossovers or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes. View our used car inventory, including our pre-owned Ford vehicles.
"DownRiver's Finest Pre-Owned Cars"
Photos & Videos
Service
Wheel Balance
$29.95 and up*
Tire Rotation
$19.5 and up*
Oil, Filter Change
$39.95
Wheel Alignment (4WD)
$86.95 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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October 15, 2018
I recently moved to Michigan and have been getting my car serviced at Southgate. The people working there are always super friendly and helpful. Even with... the construction going on they were able to change my oil quickly with no issues!
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
October 4, 2018
I am always pleased with the experience I have when I take my vehicle in for service at Southgate Ford. They are friendly, knowledgeable, and efficient.... Went in for an oil change and the process was streamlined and quick. I love their sales department and look forward to returning back when my lease is due. Also made a trip to the body shop this year and again was greeted with helpful staff that made my experience a great one.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseKarenm, we appreciate your feedback of our Staff's outstanding service! Safe travels!
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Great process from start to finish. They were very helpful in finding a car that was right for me and fit within my budget. No pressure
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate your feedback of our Staff's outstanding service! It means so much to us to have earned your trust in our business! We hope to see ...you again in the future! Take care!
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September 7, 2018
I have had my car in 4 times for the same check engine light. They keep replacing a valve and it is fine for a day or month and then on again and back... again....................
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHello, thank you; we appreciate your feedback! We're sorry to hear that you have had these recurring issues with your vehicle and hope for a spee...dy resolution to the problem. If there is anything else that we may do to assist you, please do not hesitate to reach out!
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July 9, 2018
Went in for an oil change did not top off fluids oil change light came on two weeks later very poor customer service Never again
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseTim, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Southgate Fo...rd. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (734) 282-3636 and we will do our best to make this better. We hope to hear from you soon.
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June 11, 2018
Awful, slow service. Walk into the write up center for service and no one even looks at you let alone asks you if you need help. Have had to take my car... back several times after being serviced
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a call ...at (734) 282-3636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
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May 11, 2018
Confusing getting to the used department as it is on the other side of the parking lot with temporary trailers in between. But once you get there, they... are very helpful. Randy helped me with a preowned Escape and I love it!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
May 8, 2017
Dont deal with the used car sales dept. They in my opinion are lazy and dont care to make sales to people who cant buy that day! Even 2 days later willing... to buy the car in full amount NO! They will go right under you and sell the car to someone else, not even returning emails or calls from you regarding a deposit to hold the vehicle. Then they just let you walk out dissapointed not even attempting to sell you a different car or working with you.Lazy period Only in the game to make a sale. There is no guest connection or customer satisfaction here!
Does not recommend this dealerShopped for a used carDid not make a purchase1 people out of 1 found this review helpful. Did you?Dealer ResponseThank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to ...discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (734) 282-3636 and we will do our best to make this better. We hope to hear from you soon.
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April 21, 2016
My buying experience here was great but not impressed by the service so far. My 2009 Focus is still under powertrain warranty and the transmission started... acting up. I took it in and i havent heard from them in 2 days. Its starting to seem like they are trying to get out of warranty obligations.
Does recommend this dealerShopped for a used carCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHello Jdw, thank you for your feedback and we apologize for not following up with you sooner. We would very much like to speak with you further to le...arn more. Please contact Karen Merritt at 734-282-3636 so she can assist you.
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March 30, 2016
Roland has always been so helpful & explains any question we may of had to a tee.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMichael, thank you so much for taking the time to share your feedback in a review! Keep up the great work, Roland!