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Southgate Ford

(591 reviews)
Visit Southgate Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 720-1372 (734) 720-1372
Used (734) 720-1260 (734) 720-1260
Service (734) 720-4641 (734) 720-4641

Reviews

(591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Ford from DealerRater.

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Friendly, no-pressure staff.

The staff at Southgate Ford were as pleasant as ever to deal with. My 2015 Mustang GT is the fourth vehicle I have purchased/leased from them and it won't be the last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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bought a new car Love it!

Went car shopping knew what I wanted fast service pick car out 3 hours later drove it home. 2015 Ford Fusion had a 2007 one gave it to my grandson he loves it also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

dave clawson was very helpful and answered all of our questions satisfactorly. every other staff member were very polite. mark boyanowski was very helpful also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service, No complaints

My husband brought our 2013 Escape in for a regular oil change. He was the first customer of the day. He was told it would take about 15 minutes, but in actuality it was 30 minutes from the time he arrived, until he was given the Escape back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great purchasing experience

Everything went extremely smooth & fast. Dale was a wonderful salesperson. Plan on visiting him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful staff

Buying a new car. The staff was friendly and informative. Everything was done quickly and effectively. Easy and Friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Great! Done without pain. A great experience!will bring autu back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another Great Experience

Jeff Spooner has always been professional and honest with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service.

The staff took care of my flat tire issue as quickly a posible. Very grateful for the effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gary at Southgate Ford is great!

This is our 3rd Ford vehicle we've purchased from Southgate Ford and each time we have been quite pleased with the service we receive from Gary - our salesman. All the staff has been helpful at all times. We tried other local Ford dealers in our area with poor experiences. Many of our friends have since chosen Southgate Ford as well after having bad experiences at other local dealers too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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