Reviews
Quite pleased with my recent experience with Butler Ford
Quite pleased with my recent experience with Butler Ford of Ashland. The sales representative, Craig, and financial manager, Jeremy, were very curteous and not pushy in the least. I was kept informed of the status of my new F150 Lightning from manufacture, to shipping and then delivery to the dealership. Just a good overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very curteous, not puhy.
Very curteous, not puhy. Asked what I wanted in a vechilce and searched vechicles which had my request. My credit is a bit challengened and not only were they able to find what I wanted but it was within what I wanted. Thank you to the sales team at Butler.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were treated with the upmost respect and Ken went the
We were treated with the upmost respect and Ken went the extra mile to make our purchase go very smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Butler has always taken good care of my cars over the
Butler has always taken good care of my cars over the years so naturally when it was time for a new car I went to them. They are always helpful, dependable and trustworthy. Thanks Butler!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good communication and good people that enjoy what they
Good communication and good people that enjoy what they do helping find you the right vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone we interacted with was friendly and helpful.
Everyone we interacted with was friendly and helpful. No pressure at all and we picked up the truck we wanted on the same day we went to look. Very easy and plesant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for your excellent, professional,
Thank you so very much for your excellent, professional, prompt service especially office and service personnel and wonderful customer service and great waiting area a coffee!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2020 escape
James was extremely helpful and so was the guy I signed the contract with. Couldn't get what I wanted because the bank, but got something better than what I was using. Super helpful and got me set-up for building good credit and having a reliable vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Gregory, thank you for taking the time out of your day to tell us about your experience. At Butler Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Rocky and Craig were very helpful and personable in the
Rocky and Craig were very helpful and personable in the process of ordering my new Bronco. I highly recommend Butler Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They provide great service while keeping you informed
They provide great service while keeping you informed during the wait. The waiting area is also very pleasant.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair