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Fox Hills Chrysler Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)
Visit Fox Hills Chrysler Jeep
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 419-5054 (888) 419-5054
Used (888) 419-8199 (888) 419-8199
Service (888) 420-0789 (888) 420-0789

Inventory

See all 147 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2017.
Buying at Fox Hills Chrysler Jeep means buying a car from a dealership that lives and breathes the Plymouth-Canton area. Since reopening our dealership in 2016 we've dedicated ourselves to serving the customers in our area offering great service and a stress-free sales experience. We love our neighbors and we believe in supporting the community by providing the kind of customer service you would expect from your family. Give us a call or stop by for a test drive today and see our dedication to Canton & Plymouth MI and excellent customer service for yourself.
Fox Hills Chrysler Jeep Is Back & Better Than Ever!

Service center

Phone number (888) 420-0789

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Hills Chrysler Jeep from DealerRater.

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Service staff has inappropriate workplace discussions in

Service staff has inappropriate workplace discussions in front of customers. When I confronted them about this I was told “get the xxxx out of here and never come back”. I wrote the owner of the dealership but have not had a response.

Service staff has inappropriate workplace discussions in

Service staff has inappropriate workplace discussions in front of customers. When I confronted them about this I was told “get the xxxx out of here and never come back”. I wrote the owner of the dealership but have not had a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I’ve purchased multiple vehicles from them going back to

I’ve purchased multiple vehicles from them going back to the mid 1990’s. Always a pleasant experience and honest. Never gotten a bad deal or bad car in at least 7 transactions. Just purchased a used Jeep Grand Cherokee a few weeks ago. Very pleased!!

I’ve purchased multiple vehicles from them going back to

I’ve purchased multiple vehicles from them going back to the mid 1990’s. Always a pleasant experience and honest. Never gotten a bad deal or bad car in at least 7 transactions. Just purchased a used Jeep Grand Cherokee a few weeks ago. Very pleased!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tried to unload a rusted out car on me for way too many

Tried to unload a rusted out car on me for way too many dollars. They totally knew what they had.

Tried to unload a rusted out car on me for way too many

Tried to unload a rusted out car on me for way too many dollars. They totally knew what they had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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This dealership was professional without being pushy.

This dealership was professional without being pushy. It you are looking for highly knowledgeable sales staff without dealing with a dicey salesperson, this is your place.

This dealership was professional without being pushy.

This dealership was professional without being pushy. It you are looking for highly knowledgeable sales staff without dealing with a dicey salesperson, this is your place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sent them two emails and never heard back from them, but...

Sent them two emails and never heard back from them, but they now send me price drop emails.

Sent them two emails and never heard back from them, but...

Sent them two emails and never heard back from them, but they now send me price drop emails.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I purchased a 2011 Jeep Wrangler at Fox Hills in February...

I purchased a 2011 Jeep Wrangler at Fox Hills in February of this year and have had nothing but issues with the Jeep since. When I traveled from Chicago to test drive the Jeep, the CEL came on (code indicated issue with EGR valve). When I inquired about this, I was told something to the effect of: a repair was done in the area of the EGR valve which caused it to open and that it would be taken care of 😒. Now of course this was a red flag and I was aware he was lying because I previously owned a Wrangler for 4 years. However, I decided to go through with the purchase since I’m familiar with the repair (had it replaced on previous Jeep) and knew it wasn’t too expensive. To “take care of it,” the service department simply turned off the CEL 😒. Sure enough it came RIGHT back on the second day of owning it. Finally spent $300 to get it fixed the other day. For that alone I don’t recommend this dealer. However, there’s more. A couple months later, the horn stops to work in all aspects (when panic button/ center steering wheel is pressed and when locking the Jeep). Never experienced this w/ previous Wrangler that was older. Haven’t even begun to delve into this issue and get a quote etc. because of everything else on my plate but WAIT, there’s more. A couple weeks ago as I’m driving, I notice a screeching/ grinding noise when braking and accelerating. Again, never experienced this w/ previous Wrangler that was older. At the moment I thought, SURELY it can’t be the pads/ rotors because the dealer told me they were replaced earlier this year. Fast forward, I get a diagnosis and quote: $940 to replace the sticking front, left caliper (causing the issue), right caliper and pads/ rotors on both sides. I was hesitant about this dealer because I saw the reviews on other sites about their questionable dealings; however, I didn’t follow my intuition. Here to help the next person. I purchased a 2007 Jeep Wrangler from another Jeep dealer, had it for FOUR years and never went through a FRACTION of this trouble. I’ve owned this Jeep for all of 5 months. Dishonest people/ practices truly are the worst but I believe in karma. I wouldn’t recommend Fox Hills to a soul unless they have copious amounts of money to waste. Shameful. The one star is simply for the fact they drove the Jeep to me which I appreciated.

I purchased a 2011 Jeep Wrangler at Fox Hills in February...

I purchased a 2011 Jeep Wrangler at Fox Hills in February of this year and have had nothing but issues with the Jeep since. When I traveled from Chicago to test drive the Jeep, the CEL came on (code indicated issue with EGR valve). When I inquired about this, I was told something to the effect of: a repair was done in the area of the EGR valve which caused it to open and that it would be taken care of 😒. Now of course this was a red flag and I was aware he was lying because I previously owned a Wrangler for 4 years. However, I decided to go through with the purchase since I’m familiar with the repair (had it replaced on previous Jeep) and knew it wasn’t too expensive. To “take care of it,” the service department simply turned off the CEL 😒. Sure enough it came RIGHT back on the second day of owning it. Finally spent $300 to get it fixed the other day. For that alone I don’t recommend this dealer. However, there’s more. A couple months later, the horn stops to work in all aspects (when panic button/ center steering wheel is pressed and when locking the Jeep). Never experienced this w/ previous Wrangler that was older. Haven’t even begun to delve into this issue and get a quote etc. because of everything else on my plate but WAIT, there’s more. A couple weeks ago as I’m driving, I notice a screeching/ grinding noise when braking and accelerating. Again, never experienced this w/ previous Wrangler that was older. At the moment I thought, SURELY it can’t be the pads/ rotors because the dealer told me they were replaced earlier this year. Fast forward, I get a diagnosis and quote: $940 to replace the sticking front, left caliper (causing the issue), right caliper and pads/ rotors on both sides. I was hesitant about this dealer because I saw the reviews on other sites about their questionable dealings; however, I didn’t follow my intuition. Here to help the next person. I purchased a 2007 Jeep Wrangler from another Jeep dealer, had it for FOUR years and never went through a FRACTION of this trouble. I’ve owned this Jeep for all of 5 months. Dishonest people/ practices truly are the worst but I believe in karma. I wouldn’t recommend Fox Hills to a soul unless they have copious amounts of money to waste. Shameful. The one star is simply for the fact they drove the Jeep to me which I appreciated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very dishonest, I was sold certified vehicle with check...

Very dishonest, I was sold certified vehicle with check engine light on. Agent Anthony did not tell me before I signed the paper that the have check engine in after you test drive two days ago. Manager is very rude...DO NOT BUY VEHICLE FROM THEM!!!!

Very dishonest, I was sold certified vehicle with check...

Very dishonest, I was sold certified vehicle with check engine light on. Agent Anthony did not tell me before I signed the paper that the have check engine in after you test drive two days ago. Manager is very rude...DO NOT BUY VEHICLE FROM THEM!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The people at Fox Hills Chrysler Jeep are kind,...

The people at Fox Hills Chrysler Jeep are kind, knowledgeable, and passionate about finding you the right car to fit your needs. We were helped by the wonderful Rick Sanford. He made us feel comfortable and welcome from the very beginning, turning a normally nerve-racking experience into an easy and fun one. Due to our schedule restraints, it took us multiple days to find a car that we loved. Rick worked entirely around our schedule and was so patient and understanding the entire time, walking us through the process, and making sure we found something that fit our family and our price range. He truly went above and beyond for us and I know he’ll do the same for you. I highly recommend Fox Hills, and especially Rick, for your car buying needs.

The people at Fox Hills Chrysler Jeep are kind,...

The people at Fox Hills Chrysler Jeep are kind, knowledgeable, and passionate about finding you the right car to fit your needs. We were helped by the wonderful Rick Sanford. He made us feel comfortable and welcome from the very beginning, turning a normally nerve-racking experience into an easy and fun one. Due to our schedule restraints, it took us multiple days to find a car that we loved. Rick worked entirely around our schedule and was so patient and understanding the entire time, walking us through the process, and making sure we found something that fit our family and our price range. He truly went above and beyond for us and I know he’ll do the same for you. I highly recommend Fox Hills, and especially Rick, for your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Have dealt with many dealers in my 73 years. I was...

Have dealt with many dealers in my 73 years. I was treated with curtesy and politeness which was a wonderful change. My service provider, AUSTA was wonderful to me and another customer. She made sure to keep me abreast of the progress with my car. The other customer was not sure where she needed to go and Austa ran a search to tell the woman exactly how to get to her destination. Just total customer satisfaction!!! Try it, you will love it. cordially dan vasiloff

Have dealt with many dealers in my 73 years. I was...

Have dealt with many dealers in my 73 years. I was treated with curtesy and politeness which was a wonderful change. My service provider, AUSTA was wonderful to me and another customer. She made sure to keep me abreast of the progress with my car. The other customer was not sure where she needed to go and Austa ran a search to tell the woman exactly how to get to her destination. Just total customer satisfaction!!! Try it, you will love it. cordially dan vasiloff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchased a used BMW they acquired in a trade in

This was a great transaction. I live about 250 miles away and we did this deal over the phone. The car was advertised very accurately. It was detailed very well and they even filled up the gas tank. Thank you for the friendly service and making this easy.

Purchased a used BMW they acquired in a trade in

This was a great transaction. I live about 250 miles away and we did this deal over the phone. The car was advertised very accurately. It was detailed very well and they even filled up the gas tank. Thank you for the friendly service and making this easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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