.jpg)
.jpg)
Reviews
The sales team is very informed and effective, though
The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!
The sales team is very informed and effective, though
The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent.
Excellent. The salesman, Michael Mester always provides prompt, knowledgeable service. I always get what I’m looking for in a timely manner.
Excellent.
Excellent. The salesman, Michael Mester always provides prompt, knowledgeable service. I always get what I’m looking for in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Kevin! We're thrilled to hear that Michael Mester continues to provide you with prompt and knowledgeable service. It's always our goal to make sure you find exactly what you're looking for—and we’re so glad Michael delivers that every time. We truly appreciate your continued trust in us!
The salesperson was very helpful and friendly.
The salesperson was very helpful and friendly. He discussed with us what we were looking for and found us exactly what we wanted.
The salesperson was very helpful and friendly.
The salesperson was very helpful and friendly. He discussed with us what we were looking for and found us exactly what we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We’re so glad to hear your salesperson was helpful and took the time to find exactly what you were looking for. That’s the Demmer Difference! Enjoy your new vehicle, and we hope to see you again down the road! 🚗💙
Pat Hawrlyk has been our service advisor for the
Pat Hawrlyk has been our service advisor for the lawn/landscape/snow/construction business I work for 10 years. He is the best. Always straight forward with good & bad news about our fleet vehicles. We have 40. Sincerely Dave S Canton Mi
Pat Hawrlyk has been our service advisor for the
Pat Hawrlyk has been our service advisor for the lawn/landscape/snow/construction business I work for 10 years. He is the best. Always straight forward with good & bad news about our fleet vehicles. We have 40. Sincerely Dave S Canton Mi
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Dave! We’re honored to have Pat Hawrylak as part of our team, and it’s great to hear he’s been such a reliable and straightforward advisor for your business over the years. Managing a fleet of 40 vehicles is no small task, and we’re proud to support you in keeping things running smoothly. We truly appreciate your trust and partnership, and we’re here whenever you need us. Thanks again for sharing your experience!
I did a price inquiry and was surprised that the salesman
I did a price inquiry and was surprised that the salesman was upset I asked for a discount when quoted MSRP. This was the very first push back from any dealer I have contacted. My inquiry must have hit a nerve as there were many misspelled words and incorrect usage of capitalization in his reply. I responded to his reply saying I was sorry if I had said anything that offended him. I received no reply back. But I did wish him a Merry Christmas. Just to say this is only one person at the dealership so I can't speak to more than that. Overall this dealership has a very high rating. I have contacted over 30 dealerships, this is the first angry response I have received so that this for what it is worth. For me even if I were to bit the bullet and pay MSRP I would purchase from one of the 17 other dealers that have the same exact vehicle.
I did a price inquiry and was surprised that the salesman
I did a price inquiry and was surprised that the salesman was upset I asked for a discount when quoted MSRP. This was the very first push back from any dealer I have contacted. My inquiry must have hit a nerve as there were many misspelled words and incorrect usage of capitalization in his reply. I responded to his reply saying I was sorry if I had said anything that offended him. I received no reply back. But I did wish him a Merry Christmas. Just to say this is only one person at the dealership so I can't speak to more than that. Overall this dealership has a very high rating. I have contacted over 30 dealerships, this is the first angry response I have received so that this for what it is worth. For me even if I were to bit the bullet and pay MSRP I would purchase from one of the 17 other dealers that have the same exact vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your honest feedback, Ron. We understand your desire for a discount, and we want to explain the situation regarding the pricing of the unit you inquired about. This particular model is currently in high demand, and due to market conditions and limited availability, it is being sold at MSRP or higher across the region. This is a reflection of the current market and not a decision unique to our dealership. These units also do not qualify for factory rebates. We apologize that our sales representative’s communication was not up to our usual standards. We are taking steps to address this internally to ensure all our communications are clear, professional, and courteous. We value all our potential customers, even those who don't ultimately make a purchase, and we wish you the best in finding the right vehicle for your needs.
Great car buying experience!
Great car buying experience! Thank you Michael Mester, Eric Preece and Todd Martell for all you did!
Great car buying experience!
Great car buying experience! Thank you Michael Mester, Eric Preece and Todd Martell for all you did!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We feel they took very good care of our needs.
We feel they took very good care of our needs. We are very happy with our salesperson, Chris McPeek.
We feel they took very good care of our needs.
We feel they took very good care of our needs. We are very happy with our salesperson, Chris McPeek.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that Chris McPeek took great care of you and met your needs. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle, and we look forward to seeing you again!
Great, personal service and follow up.
Great, personal service and follow up. Patient and friendly sales people. Convenient hours and location.
Great, personal service and follow up.
Great, personal service and follow up. Patient and friendly sales people. Convenient hours and location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words regarding your visit with us! We appreciate your business.
My insurance company recommended Jack Demmer Ford to have
My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!
My insurance company recommended Jack Demmer Ford to have
My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our salesman jason is wonderful.
Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.
Our salesman jason is wonderful.
Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the very kind comments regarding your experience and working with Jason. We appreciate your continued patronage!