Jack Demmer Ford

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4.8
(1,041 reviews)
Visit Jack Demmer Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 229-1066 (888) 229-1066
Used (888) 216-2768 (888) 216-2768
Service (734) 629-5642 (734) 629-5642

Inventory

See all 217 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2013.
Located in Wayne MI Jack Demmer Ford is proud to be one of the premier dealerships in Southeast Michigan. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Jack Demmer Ford a truly personalized one for the life of your vehicle. We offer new certified pre-owned and pre-owned vehicles sales. We are proud to offer some of the most fuel-efficient and well built vehicles available today including the Ford Escape Ford Fusion Ford Explorer & Ford F-150. Our inventory is always available to be shopped online around the clock at jdemmerford.com
Discover the Demmer Difference!

Service center

Phone number (734) 629-5642

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(1,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

This dealership and my sales representative (Bob Pugh)

This dealership and my sales representative (Bob Pugh) are both very professional and efficient. My family has leased numerous vehicles from Jack Demmer Ford.

2.0

I shudder at the thought of having my wife or young

I shudder at the thought of having my wife or young daughter having to go to this service shop. The service guy that helped check my car in for a recall knows very little about customer service and acted as if it is an inconvenience to have to deal with me - just a general lack of friendly attitude. When I asked for a shuttle to get home (as I was promised when I booked the appointment), he told me I would have to wait for 5 to 10 minutes. Twenty minutes later, I returned to the desk and inquired about the delay and was told he only had one driver that is busy parking cars and would have to continue to wait. Eventually, I had to enlist the help of my salesman to get the shuttle driver to drive me and other customers home. The question is why is it more important for the driver to park cars than to drive customers home, and why the unfriendly attitude when I am already inconvenienced by having to take time off to take my car to a prescheduled appointment for a second recall?

2.0

Not a big fan.

Not a big fan... The service dept. in my opinion are dishonest and does shabby work..

5.0

Great place.

Great place. They got my Escape in, got a loner, engine work done. 14 days later got my Escape back after the wait on parts. This is my dealership I deal with only.

5.0

Demmer Changed My Day Around!]

My day did not start well as I drove down my driveway and heard a thumping sound. Took my car to my Jack Demmer dealership only to find that the tire couldn't be patched due to the location of the leak. Then I got the good news; my tires were still under warranty! The good folks at Demmer completely replaced the tire with a brand new tire for free. They were courteous and informative, and the location was clean and comfortable. Thanks fellas. 😊

5.0

The Demmer Quicklane team is always great.

The Demmer Quicklane team is always great. Very thorough. It costs just a little more than the fast oil change places—and it’s worth it.

3.0

Brought my car in for a few recalls and was told it will

Brought my car in for a few recalls and was told it will take a couple of days. It took over 4 days to fix. On the 3rd day I got a call saying they broke something while trying to fix one of the recalls. No loaners were available either. Dealerships need a method to track service progress online.

5.0

Harley fisher listens to what I want and he arranges it.

Harley fisher listens to what I want and he arranges it. To my satisfaction. The dealership is always clean and inviting.

5.0

Bought the vehicle from the dealer 3 years ago.

Bought the vehicle from the dealer 3 years ago. The regular oil change and tire rotation services has been excellent, as well as warranty services I had. Last Wednesday I had that works done in about an hour and a half where there were the full of room people waiting, and work still being done by the promised time limit.

5.0

Greatest experience, very informative and efficient.

Greatest experience, very informative and efficient. I would highly recommend my sales person, Mr. Dylan Towler.

See all 1,041 reviews