Reviews
Mr. Young, my salesperson did a great job!!!! I would recommend him to other friends and family .
Mr. Young, my salesperson did a great job!!!! I would recommend him to other friends and family .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just drove home in an almost new 2024 Ford Edge with less than 12000 miles on it. My sales rep, Mark Puls took time in explaining, answering my questions, and showing me all the new electric stuff. He explained the models to me and helped me stay focused on the one I really wanted. I also saw him work with a few other customers who worked with them as well as with me. Thank you, E. Winner
I just drove home in an almost new 2024 Ford Edge with less than 12000 miles on it. My sales rep, Mark Puls took time in explaining, answering my questions, and showing me all the new electric stuff. He explained the models to me and helped me stay focused on the one I really wanted. I also saw him work with a few other customers who worked with them as well as with me. Thank you, E. Winner
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and honest . Gave me what I needed and wanted at fair price for the vehicle
Very helpful and honest . Gave me what I needed and wanted at fair price for the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rich is the BEST! We went through him when we were replacing my husband's vehicle after an accident, and he was great. He listened to what we wanted and made sure to find it for us. He went above and beyond! I re-leased with him, and he got me the best deal. I would recommend him hands down!
Rich is the BEST! We went through him when we were replacing my husband's vehicle after an accident, and he was great. He listened to what we wanted and made sure to find it for us. He went above and beyond! I re-leased with him, and he got me the best deal. I would recommend him hands down!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I just turned in my 2022 Edge. Circumstances prevented me from leasing a new vehicle at that time, yet salesperson Mark Movsesian treat me with the same care and service as when I automatically leased a new car. Let's face it, this is the year 2025, caring salespeople are a rarity. Got to say, that I feeling lucky to have Mark Movsesian as our family's Ford Sales Rep. Special note...I will need to lease a new vehicle at the end of the year. What dealership will I go to? Jack Demmer of course! The salesperson? MARK MOVESISIAN!
I just turned in my 2022 Edge. Circumstances prevented me from leasing a new vehicle at that time, yet salesperson Mark Movsesian treat me with the same care and service as when I automatically leased a new car. Let's face it, this is the year 2025, caring salespeople are a rarity. Got to say, that I feeling lucky to have Mark Movsesian as our family's Ford Sales Rep. Special note...I will need to lease a new vehicle at the end of the year. What dealership will I go to? Jack Demmer of course! The salesperson? MARK MOVESISIAN!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!
The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent. The salesman, Michael Mester always provides prompt, knowledgeable service. I always get what I’m looking for in a timely manner.
Excellent. The salesman, Michael Mester always provides prompt, knowledgeable service. I always get what I’m looking for in a timely manner.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Kevin! We're thrilled to hear that Michael Mester continues to provide you with prompt and knowledgeable service. It's always our goal to make sure you find exactly what you're looking for—and we’re so glad Michael delivers that every time. We truly appreciate your continued trust in us!
The salesperson was very helpful and friendly. He discussed with us what we were looking for and found us exactly what we wanted.
The salesperson was very helpful and friendly. He discussed with us what we were looking for and found us exactly what we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We’re so glad to hear your salesperson was helpful and took the time to find exactly what you were looking for. That’s the Demmer Difference! Enjoy your new vehicle, and we hope to see you again down the road! 🚗💙
Pat Hawrlyk has been our service advisor for the lawn/landscape/snow/construction business I work for 10 years. He is the best. Always straight forward with good & bad news about our fleet vehicles. We have 40. Sincerely Dave S Canton Mi
Pat Hawrlyk has been our service advisor for the lawn/landscape/snow/construction business I work for 10 years. He is the best. Always straight forward with good & bad news about our fleet vehicles. We have 40. Sincerely Dave S Canton Mi
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Dave! We’re honored to have Pat Hawrylak as part of our team, and it’s great to hear he’s been such a reliable and straightforward advisor for your business over the years. Managing a fleet of 40 vehicles is no small task, and we’re proud to support you in keeping things running smoothly. We truly appreciate your trust and partnership, and we’re here whenever you need us. Thanks again for sharing your experience!
I did a price inquiry and was surprised that the salesman was upset I asked for a discount when quoted MSRP. This was the very first push back from any dealer I have contacted. My inquiry must have hit a nerve as there were many misspelled words and incorrect usage of capitalization in his reply. I responded to his reply saying I was sorry if I had said anything that offended him. I received no reply back. But I did wish him a Merry Christmas. Just to say this is only one person at the dealership so I can't speak to more than that. Overall this dealership has a very high rating. I have contacted over 30 dealerships, this is the first angry response I have received so that this for what it is worth. For me even if I were to bit the bullet and pay MSRP I would purchase from one of the 17 other dealers that have the same exact vehicle.
I did a price inquiry and was surprised that the salesman was upset I asked for a discount when quoted MSRP. This was the very first push back from any dealer I have contacted. My inquiry must have hit a nerve as there were many misspelled words and incorrect usage of capitalization in his reply. I responded to his reply saying I was sorry if I had said anything that offended him. I received no reply back. But I did wish him a Merry Christmas. Just to say this is only one person at the dealership so I can't speak to more than that. Overall this dealership has a very high rating. I have contacted over 30 dealerships, this is the first angry response I have received so that this for what it is worth. For me even if I were to bit the bullet and pay MSRP I would purchase from one of the 17 other dealers that have the same exact vehicle.
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- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your honest feedback, Ron. We understand your desire for a discount, and we want to explain the situation regarding the pricing of the unit you inquired about. This particular model is currently in high demand, and due to market conditions and limited availability, it is being sold at MSRP or higher across the region. This is a reflection of the current market and not a decision unique to our dealership. These units also do not qualify for factory rebates. We apologize that our sales representative’s communication was not up to our usual standards. We are taking steps to address this internally to ensure all our communications are clear, professional, and courteous. We value all our potential customers, even those who don't ultimately make a purchase, and we wish you the best in finding the right vehicle for your needs.