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Lithia Chrysler Jeep Dodge of Medford

(729 reviews)
Visit Lithia Chrysler Jeep Dodge of Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (541) 326-4625 (541) 326-4625
Used (541) 326-4274 (541) 326-4274
Service (541) 326-4616 (541) 326-4616

Reviews

(729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Medford from DealerRater.

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Excellent

Trevis was very helpful, professional and fast with a repair I needed. He did an excellent job in a timely manner. Very good service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

FANTASTIC customer service!

My family and I are traveling from out of state on a road trip and we were interested in purchasing a larger truck for our travel trailer. Zach Smith introduced himself, and we instantly felt comfortable with him. Zach showed us several different trucks within our price range, and remained committed to ensuring we got the best deal. He really went above and beyond to guarantee we were happy. His rapport was outstanding! As a person who also works in sales, I have a high expectation of what great customer service is, and he exceeded that expectation. Everyone we spoke with had a smile on their faces, and the sales floor was open and felt breathable, which was refreshing. Zach has a knack for what he's doing, and I would recommend him to ANYONE who's looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Service

James Wruck was nice and professional! He was quick to greet us and take us tot he truck we saw online. ( it was the same kind of truck he drives) thank you for looking out for our best interests and we will send referrals your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

James Wruck is the best!

Thank you James Wruck for being quick to great us and help us with our truck needs! You were so friendly it was like talking to a friend I have known for years. Thank you for hooking us up with a great warranty for our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James Wruck is the man to see

Thanks James for helping us find my truck. This was my first time buying from a dealership. You are easy to work with and we gat a great warranty for the truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awesome experience!

Dave struble was absolutely the best. Made buying our car so easy I am sending all of my friends to him. Will buy from Lithia Dodge in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Delightful experience hassle free buying

Made internet application last night . Was contacted this morning by Howard forte. He was very helpful and made the deal happen . Needed a car received my financing and out the door I went. Thank everyone for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The best first time new car buying experience ever!

The best first time new car buying experience ever!🚙👏🏻 the employees at lithia jeep/dodge are all so friendly and helpful💜 I'll definitely go back soon!👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

service

Technicians were pleasant and proffessional and my car was done in 2 hours. and I also like that they have Sunday hours service has always been fast and courteus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome and Organized!

We came in to Lithia to look at new trucks to purchase one, and were amazed at the selection! Jerald Mccurdy was our sales person, and he helped us find exactly the truck we wanted. He helped us learn all of the important features of the new truck. I would recommend Lithia to friends looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.