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Swanson GMC Truck inc.

(42 reviews)

Reviews

(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Swanson GMC Truck inc. from DealerRater.

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I went to another dealership in Hudson to have work done on my car. BIG MISTAKE. I had a Tech bulletin in hand describing the problem. They said there was no sign of that problem. They put in other parts and charged me a lot. 142 miles later the problem came back. I called Dave and Ken, who I have dealt with before. I told them my experience I had and they said let us take a look. The service i received was top notch. Dave and Ken and their team are skilled and honest. I won't be going to Copeland for for service. Drive the 8 extra miles and get it done right. Steve D.

I went to another dealership in Hudson to have work done on my car. BIG MISTAKE. I had a Tech bulletin in hand describing the problem. They said there was no sign of that problem. They put in other parts and charged me a lot. 142 miles later the problem came back. I called Dave and Ken, who I have dealt with before. I told them my experience I had and they said let us take a look. The service i received was top notch. Dave and Ken and their team are skilled and honest. I won't be going to Copeland for for service. Drive the 8 extra miles and get it done right. Steve D.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have been a customer of Swanson's for many years , I believe it started in 1973 , there has been many vehicles purchased from Swanson's , I trust their service department and never had a complaint or needed a do over , got it right the first time .

I have been a customer of Swanson's for many years , I believe it started in 1973 , there has been many vehicles purchased from Swanson's , I trust their service department and never had a complaint or needed a do over , got it right the first time .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never heard back on car that we were interested in. Oh well guess we will look elsewhere

Never heard back on car that we were interested in. Oh well guess we will look elsewhere

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Always friendly, courteous, informational and punctual. Dave recently noticed a noise I had missed. They are true partners in my vehicle maintenance. (Never trying to sell me something that I don?t need. Always excellent service.)

Always friendly, courteous, informational and punctual. Dave recently noticed a noise I had missed. They are true partners in my vehicle maintenance. (Never trying to sell me something that I don?t need. Always excellent service.)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for this fantastic feedback! We're thrilled to hear that you consistently find our team friendly, courteous, informational, and punctual. It's especially rewarding to know that you view us as true partners in your vehicle maintenance, and we're so glad Dave was able to catch a noise you'd missed. Building that trust and providing excellent service without pushing unnecessary sales is always our goal. We truly appreciate your loyalty!

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I have purchased both used and new vehicles from Swanson as well as worked with their service department. Doesn't get much better than them, small local business, family owned dealer and the customer service/ attention to detail shows that.

I have purchased both used and new vehicles from Swanson as well as worked with their service department. Doesn't get much better than them, small local business, family owned dealer and the customer service/ attention to detail shows that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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i recently purchased a used vehicle from swanson gmc dealership and i have to say it was the best experience i have ever had purchasing a vehicle. everyone is super friendly and helpful. being a women i have to say this i felt like they had my best interest in mind . no pressure, explained what needed to be explained and answered all my questions . i would strongly recommend this dealership . there is a lot to be said for a smaller family run business .

i recently purchased a used vehicle from swanson gmc dealership and i have to say it was the best experience i have ever had purchasing a vehicle. everyone is super friendly and helpful. being a women i have to say this i felt like they had my best interest in mind . no pressure, explained what needed to be explained and answered all my questions . i would strongly recommend this dealership . there is a lot to be said for a smaller family run business .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that your experience purchasing a used vehicle at Swanson GMC was exceptional! It's wonderful to know that our team was friendly, helpful, and attentive to your needs. We're committed to providing a positive and stress-free car-buying experience for all of our customers, especially women. We're glad that you felt valued and respected throughout the process. Thank you for choosing Swanson GMC, and we hope you enjoy your new vehicle!

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Great experience, good prices on cars and trades Friendly staff that takes care of all your needs when purchasing a vehicle.If your in the market stop buy for a pleasant car buying experience

Great experience, good prices on cars and trades Friendly staff that takes care of all your needs when purchasing a vehicle.If your in the market stop buy for a pleasant car buying experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive car-buying experience at Swanson GMC. We strive to offer competitive prices and excellent customer service. We appreciate you choosing Swanson GMC and look forward to serving you again in the future.

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A lot of scheduled maintenance had to be done , and state inspection. It was done when promised and at a reasonable price .

A lot of scheduled maintenance had to be done , and state inspection. It was done when promised and at a reasonable price .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to hear that your scheduled maintenance and state inspection were completed as promised and at a reasonable price. Providing reliable service and ensuring our customers are satisfied with both the quality and affordability of our maintenance work are priorities for us. Your positive feedback is greatly appreciated, and if there's anything more we can do for you or if you have any future automotive needs, please don't hesitate to reach out. Thank you for choosing our dealership for your maintenance and inspection needs. Safe and worry-free travels ahead!

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Received a great deal on tires. Quick turn around and great service. Always have great service here. My family has bought 3 vehicles here, the sales department is top notch.

Received a great deal on tires. Quick turn around and great service. Always have great service here. My family has bought 3 vehicles here, the sales department is top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We feel confident in the expertise at Swanson in terms of diagnostics and repairs. They have always been able to diagnose even complex issues with our Yukon Denali.

We feel confident in the expertise at Swanson in terms of diagnostics and repairs. They have always been able to diagnose even complex issues with our Yukon Denali.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Joanna. Your satisfaction is important to us, so we want to sincerely thank you for choosing Swanson -Buick-GMC Truck, INC. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us.

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