Zeigler Ford of Plainwell

Contacted the dealership for a quote on a truck. An Internet salesman responded and asked what truck I was looking at. I provided the information and received a response of "ok". Several days passed and I sent a second request. "What truck was that again?" the salesman asked. I told him again and haven't heard from him since. Sorry, but I work too hard for my $$$ to be treated like that. Taking my business elsewhere...

I purchased a 2011 Ford Edge SEL AWD from Harold Zeigler Ford Plainwell. I couldn't be any happier with my purchase from them! They gave me a decent amount of money for my trade plus they provided me with 2 sets of keys, a full tank of gas and a full interior/exterior detail for the Edge. They have excellent customer service! I never felt overwhelmed or hassled. I would highly recommend them to my Family and Friends.

I Bought 3 vehicles here at Harold Zeigler Ford Plainwell. I will recommend this place to everyone one who needs a New or Pre-Owned vehicle, or simply wants great service work done. By far the Best Selection in Michigan on Pre-Owned Fords, and at the Lowest Prices I could find. I had a Great Experience. Thank You for the Great Service! Heather G.

Looking for a great deal? Go see Zeigler Plainwell!

The Service staff was very professional and understanding Great customer service. A good group of people at Plainwell Ziegler Ford. Travis is a very nice and helpful young man. Keep up the good work guys. I have been a customer of Ziegler Ford in Plainwell for nearly 20 years and always been satisfied with the my vehicle experiences. So if you are looking for a vehicle come to Plainwell Ziegler Ford.

Worse car dealership in MI, I don't know a service place where you schedule an appt. for 9 am then show up for them to tell you they can't fix it until 1.... That's bad!!!

Responded to my email very quickly, the very next morning

Please do not buy an AS IS car from this place. You will be sorry!! Have your mechanic check out everything before signing. I thought I was getting the Harold Zeigler name and ended buying a piece of junk I have to pay on for the next 5 years.

Called very interested in a car I found online, discussed the car with the salesman who answered - when I called back half an hour later to buy it sight unseen I was told it was in the shop, despite being told it was in great shape earlier, and that they would call me back as soon as they diagnosed it. I received no call and when I finally got ahold of them several days later I was told it was in such bad shape that it was being auctioned. Then I saw it relisted online for a higher price, assuming they fixed the issue I called again and got no call back. In total I called called 22 times over 3 weeks trying to buy it, they don't answer or return messages. When I finally got someone they told me they sold it out of state hours earlier. The entire experience was bizarre, I have never tried so hard to buy a car and had such uninterested salesmen. As a side note - all my financing was in place from the start and I never haggled on any of the 3 different prices they had it listed at - I don't know how I could have been an easier customer.

First time used car buyer on the Internet, skeptic changed to cheerleader. Rob Caro responded to my every question quickly and accurately. Even the general manager provided a Holiday response. These gentlemen work hard and keep promises. He literally called me while driving the truck to answer all my handling questions accurately and the vehicle showed up from a 4 hour drive from my home, delivered for free! I love my first time truck buy! Great experience. Great dealership, Great salesman, oh, and the price was the best anywhere!!!