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DO NOT SHOP HERE OR GET SERVICE DONE HERE
I want to start with I rarely write reviews and have never left a negative review. If I could leave negative stars for this place I would. I warn anyone that goes here to think twice and go elsewhere. My truck (2018 Denali hd duramax) went in for some warranty items and was there for over a month, not a big deal things happen. While it was there I had items stolen out of the inside of the truck, so either they didn’t lock it or an employee with access to my keys stole it, again things happen, but for them to not own up to it and replace what was stolen is the reason I will never step foot in this place again. I will also make sure everyone I know stays clear of here. I spoke with the service manager and the state police spoke with the owner and Both replied sorry, our cameras only go back two weeks and we can’t confirm when it went missing. DO NOT SHOP HERE, DO NOT GET SERVICE DONE HERE. It’s a shame to not be able to shop locally but save yourself the headaches and take your business somewhere that appreciates their customers and will own up mistakes when they happen.
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Awful Awful service department
I made an appointment a month in advance and took the truck in for an oil leak which was covered under warranty. I left the truck there for three Days which was tough to do with my busy schedule. Towards the end of the third day I called to follow up and they mentioned they need to call to see if it's covered under the extended warranty I had purchased when I bought the truck at Country club. Come to find out the repairs weren't even started. We had to go get the truck back so we can get back to work, and have to wait a few more weeks to get back in to there garage. Absolutely terrible service!!
This has to be the worst service EVER
This has to be the worst service I have ever received. They had my car for 2 weeks. I was told the car would definitely would be done on Friday. Well Friday came and went No car. Then I was told it would definitely be done Monday morning. I called Monday morning still not done. Regina then tells me for the third time. It will "definitely" be done Monday afternoon. Still wasn't done in the afternoon. Regina for the fourth time. It would "definitely" be done Monday evening. Needless to say it wasn't done by then. Finally Tuesday the car was finished. Called asked for a bill so it could be paid. She said she would email it to me. The day went on and no email. So I called and told them I had someone coming over in the evening to pick it up. She told me it would be left outside with the keys in it. When the person got there to pick it up. The car was unlocked with no keys in it. Someone did me a favor and I just wasted there time. Called Wednesday and she said it was my fault because I never paid the bill. But she never sent me the bill. So do yourself a favor and stay as far away as you can from Country Club Motors
Excellent service. Will go to Country Club again!!
All of my questions were answered to my satisfaction and the best car buying experience I've had anywhere so far. I will certainly use Country Club again for my next car
They fixed all that they could and what they couldn't they documented do that I could have the problem fixed elsewhere.
Brought my vehicle in for service and tire rotation and thet took care of a recall I was unaware of.
Was in and out just like I was told I would be as I had an appointment that I had to make after my stop at Country Club.
Fast friendly service
Free coffee while you wait for you're vehikct to be done the only thing I would make diff or change is the price if the vending machines there a little high in price
Service department excellent
Greeted as I entered. Appointment time was adhered to. Got me out in less time than said. Waiting area sufficient for many customers.
Fast reliable service
Fast , and courteous service.......and a car wash as well! Always on time. Service Dept. is 1sr class. Enjoyable experience