I made an appointment a month in advance and took the truck in for an oil leak which was covered under warranty. I left the truck there for three Days... which was tough to do with my busy schedule. Towards the end of the third day I called to follow up and they mentioned they need to call to see if it's covered under the extended warranty I had purchased when I bought the truck at Country club. Come to find out the repairs weren't even started. We had to go get the truck back so we can get back to work, and have to wait a few more weeks to get back in to there garage. Absolutely terrible service!!
This has to be the worst service I have ever received. They had my car for 2 weeks. I was told the car would definitely would be done on Friday. Well Friday... came and went No car. Then I was told it would definitely be done Monday morning. I called Monday morning still not done. Regina then tells me for the third time. It will "definitely" be done Monday afternoon. Still wasn't done in the afternoon. Regina for the fourth time. It would "definitely" be done Monday evening. Needless to say it wasn't done by then. Finally Tuesday the car was finished. Called asked for a bill so it could be paid. She said she would email it to me. The day went on and no email. So I called and told them I had someone coming over in the evening to pick it up. She told me it would be left outside with the keys in it. When the person got there to pick it up. The car was unlocked with no keys in it. Someone did me a favor and I just wasted there time. Called Wednesday and she said it was my fault because I never paid the bill. But she never sent me the bill. So do yourself a favor and stay as far away as you can from Country Club Motors
Right on time, extremely courteous and went out of their way to take us somewhere to eat breakfast, then picked us up when the repair was done - also right... on time! Close to the best service and attitude we've seen in years.
All of my questions were answered to my satisfaction and the best car buying experience I've had anywhere so far. I will certainly use Country Club again... for my next car
They fixed all that they could and what they couldn't they documented do that I could have the problem fixed elsewhere.
Brought my vehicle in for service and tire rotation and thet took care of a recall I was unaware of.
Free coffee while you wait for you're vehikct to be done the only thing I would make diff or change is the price if the vending machines there a little... high in price
Was in and out just like I was told I would be as I had an appointment that I had to make after my stop at Country Club.
Greeted as I entered. Appointment time was adhered to. Got me out in less time than said. Waiting area sufficient for many customers.
All work was done well and in a reasonable time. Service people were very friendly and helpful. This is why I always use the dealership for my service.