Reviews
Write a reviewI needed to have my ac recharged and the heating thermostat recalibrated They gave me a bunch of mumble jumbo about they won’t know if it is covered under my extended warranty until after there done They said it was probably covered, i thought the same But to my surprise I get a bill for over nine hundred dollars and I was told the warranty only covered fifty dollars Don’t walk away from this dealership run as fast as you can I’m also sending a review to Gereral motors
I needed to have my ac recharged and the heating thermostat recalibrated They gave me a bunch of mumble jumbo about they won’t know if it is covered under my extended warranty until after there done They said it was probably covered, i thought the same But to my surprise I get a bill for over nine hundred dollars and I was told the warranty only covered fifty dollars Don’t walk away from this dealership run as fast as you can I’m also sending a review to Gereral motors
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Mike. I understand that unexpected costs can be frustrating, and I appreciate your feedback. We strive to provide clarity regarding warranty coverage and costs, and it's important to us that our customers feel informed throughout the process. If you'd like to discuss your concerns further, please feel free to reach out to me directly at Country Club Motors. I would like the opportunity to address this matter with you. Thank you for bringing this to our attention. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
Getting an appointment was easy and times offered were convenient. My car was taken in promptly and finished when promised. My Advisor was efficient and friendly, with updates during the process and advising me when my car was ready to pick up. Very pleased, I will be back.
Getting an appointment was easy and times offered were convenient. My car was taken in promptly and finished when promised. My Advisor was efficient and friendly, with updates during the process and advising me when my car was ready to pick up. Very pleased, I will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We're thrilled that you found scheduling your appointment easy and that our team provided efficient and friendly service. At Country Club Motors, we strive to keep our customers updated throughout the process. We look forward to welcoming you back for your next visit! Peter Kwiatkowski, Service Director peter.k@ccmotors.net
What a disaster of a place for service and customer service. We had my engine repalced to the tune of >$16,000. Drove the vehicle home to have the same issues starting up again. I was told that the spark plugs needed to be replaced. The spark plugs were replaced by another service station several days prior. The engine light still came on and now the car no longer starts. I have to take to another GMC dealership. Need to tow the car to another GMC dealership. The engine is under warranty but we are so disappointed with the incompetent care that this dealership showed us.
What a disaster of a place for service and customer service. We had my engine repalced to the tune of >$16,000. Drove the vehicle home to have the same issues starting up again. I was told that the spark plugs needed to be replaced. The spark plugs were replaced by another service station several days prior. The engine light still came on and now the car no longer starts. I have to take to another GMC dealership. Need to tow the car to another GMC dealership. The engine is under warranty but we are so disappointed with the incompetent care that this dealership showed us.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We understand your frustration with the service you received regarding your engine replacement. It’s important to us that our customers have a reliable experience, and we're disappointed to hear about the ongoing issues with your vehicle. I encourage you to reach out to me directly so we can work together to find a solution. We appreciate your insights and hope to regain your trust. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
Very informed about the car I wanted to purchase you gave me all the answers I requested. By the way that black widow pickup truck is amazing but I had the money cash and I probably bought it right then and there
Very informed about the car I wanted to purchase you gave me all the answers I requested. By the way that black widow pickup truck is amazing but I had the money cash and I probably bought it right then and there
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Your fantastic review was awesome to read, Robert! I am happy our team provided you with pressure-free, efficient, and well-informed customer service. Please let us know if there is anything else that we can assist you with. David Addorisio, General Sales Manager davida@ccmotors.net
bought my first brand new car here and the staff is amazing! 10/10 recommend!
bought my first brand new car here and the staff is amazing! 10/10 recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Country Club Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! David Addorisio, General Sales Manager davida@ccmotors.net
I purchased my 2023 GMC Sierra Elevation from salesman Brock Weidman. He did a fantastic job listening to what I wanted and finding me the perfect truck. If you are in the market for a new or used vehicle go see brock.
I purchased my 2023 GMC Sierra Elevation from salesman Brock Weidman. He did a fantastic job listening to what I wanted and finding me the perfect truck. If you are in the market for a new or used vehicle go see brock.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brook Seagul, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Country Club Motors. Please feel free to contact us if you have any questions on your new 2023 GMC Sierra Elevation. David Addorisio, General Sales Manager davida@ccmotors.net
Great experience. The sales team is not pushy and they gave me a great deal. I have been dealing with them for many years. Highly Recommend them. Service department is pretty good.
Great experience. The sales team is not pushy and they gave me a great deal. I have been dealing with them for many years. Highly Recommend them. Service department is pretty good.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Country Club Motors was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Country Club Motors Team
Excellent Service. Good People to do Business With. Have gone to Country Club for Years. Everyone is always Happy to Help. Coffee is pretty Good too.Mark F
Excellent Service. Good People to do Business With. Have gone to Country Club for Years. Everyone is always Happy to Help. Coffee is pretty Good too.Mark F
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out Mark F! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
One day service turned into four days. They messed up my truck, then charged me to fix it. But they were very nice about ??. I won?t be going back.
One day service turned into four days. They messed up my truck, then charged me to fix it. But they were very nice about ??. I won?t be going back.
- Customer service
- 3.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
I can not say enough about my positive experience with country club Motors. I traveled over an hour to do business with them and would absolutely do it again. I highly recommend working with Jesse. He was knowledgeable, kind, and made purchasing a vehicle in a difficult market extremely easy and affordable. Remarkable customer service and quality. I will be a life long customer. Thank you again Jesse, and Country Club Motors!
I can not say enough about my positive experience with country club Motors. I traveled over an hour to do business with them and would absolutely do it again. I highly recommend working with Jesse. He was knowledgeable, kind, and made purchasing a vehicle in a difficult market extremely easy and affordable. Remarkable customer service and quality. I will be a life long customer. Thank you again Jesse, and Country Club Motors!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review and for traveling to Country Club Motors from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Peter Kwiatkowski, Service Director peter.k@ccmotors.net