Reviews
Getting an appointment was easy and times offered were
Getting an appointment was easy and times offered were convenient. My car was taken in promptly and finished when promised. My Advisor was efficient and friendly, with updates during the process and advising me when my car was ready to pick up. Very pleased, I will be back.
Getting an appointment was easy and times offered were
Getting an appointment was easy and times offered were convenient. My car was taken in promptly and finished when promised. My Advisor was efficient and friendly, with updates during the process and advising me when my car was ready to pick up. Very pleased, I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We're thrilled that you found scheduling your appointment easy and that our team provided efficient and friendly service. At Country Club Motors, we strive to keep our customers updated throughout the process. We look forward to welcoming you back for your next visit! Peter Kwiatkowski, Service Director peter.k@ccmotors.net
What a disaster of a place for service and customer
What a disaster of a place for service and customer service. We had my engine repalced to the tune of >$16,000. Drove the vehicle home to have the same issues starting up again. I was told that the spark plugs needed to be replaced. The spark plugs were replaced by another service station several days prior. The engine light still came on and now the car no longer starts. I have to take to another GMC dealership. Need to tow the car to another GMC dealership. The engine is under warranty but we are so disappointed with the incompetent care that this dealership showed us.
What a disaster of a place for service and customer
What a disaster of a place for service and customer service. We had my engine repalced to the tune of >$16,000. Drove the vehicle home to have the same issues starting up again. I was told that the spark plugs needed to be replaced. The spark plugs were replaced by another service station several days prior. The engine light still came on and now the car no longer starts. I have to take to another GMC dealership. Need to tow the car to another GMC dealership. The engine is under warranty but we are so disappointed with the incompetent care that this dealership showed us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We understand your frustration with the service you received regarding your engine replacement. It’s important to us that our customers have a reliable experience, and we're disappointed to hear about the ongoing issues with your vehicle. I encourage you to reach out to me directly so we can work together to find a solution. We appreciate your insights and hope to regain your trust. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
Information collection for purchase
Very informed about the car I wanted to purchase you gave me all the answers I requested. By the way that black widow pickup truck is amazing but I had the money cash and I probably bought it right then and there
Information collection for purchase
Very informed about the car I wanted to purchase you gave me all the answers I requested. By the way that black widow pickup truck is amazing but I had the money cash and I probably bought it right then and there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Your fantastic review was awesome to read, Robert! I am happy our team provided you with pressure-free, efficient, and well-informed customer service. Please let us know if there is anything else that we can assist you with. David Addorisio, General Sales Manager davida@ccmotors.net
GREAT
bought my first brand new car here and the staff is amazing! 10/10 recommend!
GREAT
bought my first brand new car here and the staff is amazing! 10/10 recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Country Club Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! David Addorisio, General Sales Manager davida@ccmotors.net
Good People
Excellent Service. Good People to do Business With. Have gone to Country Club for Years. Everyone is always Happy to Help. Coffee is pretty Good too.Mark F
Good People
Excellent Service. Good People to do Business With. Have gone to Country Club for Years. Everyone is always Happy to Help. Coffee is pretty Good too.Mark F
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out Mark F! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
Thank You Brock!
I purchased my 2023 GMC Sierra Elevation from salesman Brock Weidman. He did a fantastic job listening to what I wanted and finding me the perfect truck. If you are in the market for a new or used vehicle go see brock.
Thank You Brock!
I purchased my 2023 GMC Sierra Elevation from salesman Brock Weidman. He did a fantastic job listening to what I wanted and finding me the perfect truck. If you are in the market for a new or used vehicle go see brock.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brook Seagul, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Country Club Motors. Please feel free to contact us if you have any questions on your new 2023 GMC Sierra Elevation. David Addorisio, General Sales Manager davida@ccmotors.net
Awesome Experience
Great experience. The sales team is not pushy and they gave me a great deal. I have been dealing with them for many years. Highly Recommend them. Service department is pretty good.
Awesome Experience
Great experience. The sales team is not pushy and they gave me a great deal. I have been dealing with them for many years. Highly Recommend them. Service department is pretty good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Country Club Motors was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Country Club Motors Team
Service mishaps
One day service turned into four days. They messed up my truck, then charged me to fix it. But they were very nice about ??. I won?t be going back.
Service mishaps
One day service turned into four days. They messed up my truck, then charged me to fix it. But they were very nice about ??. I won?t be going back.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
Fantastic experience!
I can not say enough about my positive experience with country club Motors. I traveled over an hour to do business with them and would absolutely do it again. I highly recommend working with Jesse. He was knowledgeable, kind, and made purchasing a vehicle in a difficult market extremely easy and affordable. Remarkable customer service and quality. I will be a life long customer. Thank you again Jesse, and Country Club Motors!
Fantastic experience!
I can not say enough about my positive experience with country club Motors. I traveled over an hour to do business with them and would absolutely do it again. I highly recommend working with Jesse. He was knowledgeable, kind, and made purchasing a vehicle in a difficult market extremely easy and affordable. Remarkable customer service and quality. I will be a life long customer. Thank you again Jesse, and Country Club Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review and for traveling to Country Club Motors from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Peter Kwiatkowski, Service Director peter.k@ccmotors.net
terrible service
certifed used 2017 traverse bought 9/11/21. First time to use AC in july and it did not work.When I scheduled serivice for that and vehicle service and inspection was asked to drop off on a wedsday at 11am, Was there at 10-30 service manager said my appointment was for 1pm and was told they may need acouple days. If parts where needed. When I called friday mourning was told it was just going into shop no one called me back before that to say anthing. Then after my call was called back to say they did not have part and would have to go to another dealer for it and that it whould be monday before it would be ready. Then saturday get a call saying it was ready to be picked up. What good is certified used advertised as reconditioned to factory specs.How could that be if first time using AC it would not work I realy don't believe that is factory specs what poor service. When I was picked up after they sent someone to take me there. I informed them it would not come back there any more. they also said that they where short handed for shop tech's can only guess why $$. This dealer and two others in Oneonta are on my list to not deal with mostly for not being truthful.
terrible service
certifed used 2017 traverse bought 9/11/21. First time to use AC in july and it did not work.When I scheduled serivice for that and vehicle service and inspection was asked to drop off on a wedsday at 11am, Was there at 10-30 service manager said my appointment was for 1pm and was told they may need acouple days. If parts where needed. When I called friday mourning was told it was just going into shop no one called me back before that to say anthing. Then after my call was called back to say they did not have part and would have to go to another dealer for it and that it whould be monday before it would be ready. Then saturday get a call saying it was ready to be picked up. What good is certified used advertised as reconditioned to factory specs.How could that be if first time using AC it would not work I realy don't believe that is factory specs what poor service. When I was picked up after they sent someone to take me there. I informed them it would not come back there any more. they also said that they where short handed for shop tech's can only guess why $$. This dealer and two others in Oneonta are on my list to not deal with mostly for not being truthful.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. The Country Club Motors Team