Reviews
Polite kind competent smart.
Polite kind competent smart. These guys are just fantastic. I recommend to anybody. I will return
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This review means the world to us! Thank you for choosing Five Star Subaru.
Routine service call .
Routine service call . Tom always pleasant, Competent in explaining what is covered and if I have any special concerns After service completed he gives full report on what mechanic did and found . Clearly explaining any future recommendations.I always leave thinking car is safe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Margaret, we're happy you can rely on Tom and our team for thorough, transparent service! Thank you for choosing Five Star Subaru and placing your confidence in our work. We look forward to serving you again down the road!
I've never had a bad experience with 5 Star.
I've never had a bad experience with 5 Star. Everybody there has always been very helpful. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about our team, Carol! Your business and support are truly appreciated by all of us at Five Star Subaru.
Excellent service during our purchase and superb
Excellent service during our purchase and superb afterwards service department, knowledgeable, caring polite you don’t see those characteristics often
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, knowing you felt so confident in our team's customer service makes our day! We're honored you chose Five Star Subaru and we hope to see you next time. Safe travels!
Always a pleasant service experience at Five Star Subaru.
Always a pleasant service experience at Five Star Subaru. Staff is exceptional. Kudos to the crew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Robert, for stopping by to leave Five Star Subaru a wonderful review!
Service staff are courteous, attentive, and
Service staff are courteous, attentive, and well-informed, and they communicate accurately. Prices are fair and work is done when predicted or sooner. Loaners have been readily available when requested (though I know they might not always be). I’ve had not one problem in the approximately 11 years I’ve been bringing my cars there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, we're pleased to hear about your positive experiences over the years with our team at Five Star Subaru. Thank you for trusting us with your vehicles and sharing such kind words!
Excellent service from the service advisor.
Excellent service from the service advisor. Would give 5 stars if my oil level was checked or topped off. Also, I’ve noticed the airbag light and I was under impression the technician would scan for faulty code and give me the reason being the the inspection was free of charge.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, thanks for the feedback! We're glad to hear you received excellent service from our team at Five Star Subaru. We apologize for any oversight regarding your oil level and airbag light; please feel free to reach out so we can address these concerns promptly.
Courteous staff.
Courteous staff. Clean & Welcoming Dealership. Was kept informed about the progress of my car while I waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ann, we're delighted to hear that you had a positive experience with our courteous staff and welcoming environment at Five Star Subaru. Thank you for sharing your feedback!
Express Service is a wonderful option for routine
Express Service is a wonderful option for routine maintenance. 48K service and replace rear brakes in 90 minutes. When else can you go, without an appointment, and get that done. Kudos to the Five Star Subaru service team. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're delighted to hear that our Express Service made your maintenance visit quick and efficient at Five Star Subaru. Thanks for the kudos!
Replacement of recalled headlights.
Replacement of recalled headlights. Time it took was what they told me ahead of time. Folks there are always pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Betsy, we're glad to hear that the headlight replacement went smoothly and on schedule at Five Star Subaru. Thank you for highlighting our team's pleasant service!