Reviews
Service staff are courteous, attentive, and
Service staff are courteous, attentive, and well-informed, and they communicate accurately. Prices are fair and work is done when predicted or sooner. Loaners have been readily available when requested (though I know they might not always be). I’ve had not one problem in the approximately 11 years I’ve been bringing my cars there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, we're pleased to hear about your positive experiences over the years with our team at Five Star Subaru. Thank you for trusting us with your vehicles and sharing such kind words!
Excellent service from the service advisor.
Excellent service from the service advisor. Would give 5 stars if my oil level was checked or topped off. Also, I’ve noticed the airbag light and I was under impression the technician would scan for faulty code and give me the reason being the the inspection was free of charge.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, thanks for the feedback! We're glad to hear you received excellent service from our team at Five Star Subaru. We apologize for any oversight regarding your oil level and airbag light; please feel free to reach out so we can address these concerns promptly.
Courteous staff.
Courteous staff. Clean & Welcoming Dealership. Was kept informed about the progress of my car while I waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ann, we're delighted to hear that you had a positive experience with our courteous staff and welcoming environment at Five Star Subaru. Thank you for sharing your feedback!
Express Service is a wonderful option for routine
Express Service is a wonderful option for routine maintenance. 48K service and replace rear brakes in 90 minutes. When else can you go, without an appointment, and get that done. Kudos to the Five Star Subaru service team. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're delighted to hear that our Express Service made your maintenance visit quick and efficient at Five Star Subaru. Thanks for the kudos!
Replacement of recalled headlights.
Replacement of recalled headlights. Time it took was what they told me ahead of time. Folks there are always pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Betsy, we're glad to hear that the headlight replacement went smoothly and on schedule at Five Star Subaru. Thank you for highlighting our team's pleasant service!
I always make an appointment a drop my vehicle off before
I always make an appointment a drop my vehicle off before work. They keep me updated throughout the whole process. Send text a calls even when completed. Awesome business. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we're delighted to hear that our team at Five Star Subaru keeps you informed and satisfied with your service visits. Thank you for the kind words!
Great staff professional friendly honest respectful and
Great staff professional friendly honest respectful and helpful!! On my third Subaru 2 from Five Star keep coming back for the great service and care!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, it's fantastic to hear that you're enjoying your experience with the team at Five Star Subaru! We appreciate your loyalty and look forward to serving you for many more years. Safe travels in your new Subaru!
5 Star is super!
5 Star is super!! They have Great service and helpful people. Very comfortable and good snacks! Definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary Lou, thank you for the glowing review! We're delighted to hear that our team at Five Star Subaru made your visit comfortable and enjoyable. We appreciate your recommendation!
My experience with Five Star Subaru was far better than
My experience with Five Star Subaru was far better than the Subaru dealership I actually purchased the car from. They were honest, thorough and reasonable in their pricing. They even gave me a complementary car wash!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, we're delighted to hear that you had such a positive experience with us at Five Star Subaru! It's great to know our team provided honest and thorough service. Enjoy the clean ride, and we hope to see you again soon!
Great service.
Great service. Friendly people . Good waiting rooms. Computer friendly place. Complete checkout. Free car wash!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bernard, we're delighted to hear you enjoyed the service and amenities at Five Star Subaru! Thank you for sharing your experience with us. We look forward to seeing you again soon!