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Prompt 20K service. The work was performed on schedule and the car was returned to me after being throughly cleaned.
I had a tire that needed replaced. Mercedes Benz Novi Service department did that very efficiently.
From the initial call to make the service appointment to the check out with the cashier, the staff at Mercedes in Novi were all professional and frien...dly. My car was ready when promised and I was quickly informed of any additional concerns. I was given a clear explanation of the work suggested. The waiting area was comfortable and had a desk and outlet that I needed to get work done while I waited. Thank you for the coffee and snacks while I waited.
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