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Reviews

4.8
427 lifetime reviews. Includes reviews of Mercedes-Benz of Novi from DealerRater.com
  • Service B for my C300 AWD

    Prompt 20K service. The work was performed on schedule and the car was returned to me after being throughly cleaned.

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    Quality of Repair
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tire repair

    I had a tire that needed replaced. Mercedes Benz Novi Service department did that very efficiently.

    Customer Service
    Quality of Repair
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Maintenance

    From the initial call to make the service appointment to the check out with the cashier, the staff at Mercedes in Novi were all professional and frien...dly. My car was ready when promised and I was quickly informed of any additional concerns. I was given a clear explanation of the work suggested. The waiting area was comfortable and had a desk and outlet that I needed to get work done while I waited. Thank you for the coffee and snacks while I waited.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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About Our Dealership

Dealer on Cars.com since September 2016

Mercedes-Benz of Novi
39500 Grand River Ave Novi, MI 48375
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