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Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

5.0
83 lifetime reviews.
  • Best Car Buying Experience Ever

    I purchased a 2016 Ford Escape and I never thought I would buy an American made car, let alone a Ford. I am ecstatic with my purchase and I love m...


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    I purchased a 2016 Ford Escape and I never thought I would buy an American made car, let alone a Ford. I am ecstatic with my purchase and I love my car. I don't know why I didn't get one sooner. My salesman, Rob Hussey, treated me like he valued my business, stayed within my budget and got me into a brand new car that I could afford. I thought I was going to end up with something little and I wouldn't like. Rob kept me in an SUV and a brand new one at that. There was no pressure, no asking for a better price it was the best car buying experience I have ever had. I recommend Crossroads to all my friends and clients. I am looking forward to many years of business with this dealership

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I have a nice truck now.

    Had the vehicle I was looking for at a reasonable $.


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    Had the vehicle I was looking for at a reasonable $.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • You have to read this one , I'm totally amazed.

    October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After...

    Dealer Response

    Arthur, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anythin...


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    October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After just three or four hours after I picked up the new car I noticed two small door dents in my right rear door. I was was not very happy to see this problem. I called Rob Hussey the sales manager about the problem. I thought I might have a problem but to my surprise Rob was concerned about the situation and immediately responded that a person would come in the next day to fix it. He would remove the dents and because there were two small chips in the paint the OWNER would probably take care of the paint damage himself. I was told he has experience in this kind of paint match. He offered me a loaner car because of my forty-five minute distance to the dealer. When my car was returned to me one day later I found the dents were completely gone. The next day I cleaned the door area that was fixed and found that paint work was excellent!! I know quality work when I see it. I have to say a true test of a car dealer is when you have a problem and it is handled the way I was treated. I can not speak highly enough on the great service I received!! A big THANK YOU to everyone that was involved in the repairs, Art Malta N.Y.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Arthur, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2013

At Crossroads Ford you don't have to worry about the back and forth hassle you are so accustomed to when buying or leasing your next car or truck. We are a family owned dealership and the only Upstate Ford dealer to win Fords Prestigious Presidents award in 2011, 2012, and 2013. This award is earned from our outstanding service to you.

Our promise is to always give our customers the best deal, we offer top value on our trades and sell our vehicles below any local dealers selling price.

Stop in today or call Rob Hussey or John at 518-756-4000

FOR ALL YOUR COMMERCIAL TRUCK NEEDS, CROSSROADS FORD OFFERS THE AREAS #1 PRICING AND SERVICE.

"Our goal is find the right vehicle, with the best price and make your purchase one that is enjoyable."