Crossroads Ford

5.0 out of 5 (5.0) 84 reviews

Dealer on Cars.com since May 2013

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

5.0 out of 5 5.0
84 lifetime reviews.
  • You have to read this one , I'm totally amazed.
    October 5, 2016

    October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After jus...t three or four hours after I picked up the new car I noticed two small door dents in my right rear door. I was was not very happy to see this problem. I called Rob Hussey the sales manager about the problem. I thought I might have a problem but to my surprise Rob was concerned about the situation and immediately responded that a person would come in the next day to fix it. He would remove the dents and because there were two small chips in the paint the OWNER would probably take care of the paint damage himself. I was told he has experience in this kind of paint match. He offered me a loaner car because of my forty-five minute distance to the dealer. When my car was returned to me one day later I found the dents were completely gone. The next day I cleaned the door area that was fixed and found that paint work was excellent!! I know quality work when I see it. I have to say a true test of a car dealer is when you have a problem and it is handled the way I was treated. I can not speak highly enough on the great service I received!! A big THANK YOU to everyone that was involved in the repairs, Art Malta N.Y.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Arthur, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything el...se we can do for you! Safe travels!


  • 5.0 out of 5
    Waranttee repair
    May 26, 2017

    Needed warantee service. They ordered parts, called and set up an appointment at my convenience, and fixed my F150 quickly. Check engine light has b...een out ever since. Good job.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    I have a nice truck now.
    April 4, 2017

    Had the vehicle I was looking for at a reasonable $.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $39.95

    Multi-Point Inspection

    Complimentary

    Brake Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 607 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since May 2013

At Crossroads Ford you don't have to worry about the back and forth hassle you are so accustomed to when buying or leasing your next car or truck. We are a family owned dealership and the only Upstate Ford dealer to win Fords Prestigious Presidents award in 2011, 2012, and 2013. This award is earned from our outstanding service to you.

Our promise is to always give our customers the best deal, we offer top value on our trades and sell our vehicles below any local dealers selling price.

FOR ALL YOUR COMMERCIAL TRUCK NEEDS, CROSSROADS FORD OFFERS THE AREAS #1 PRICING AND SERVICE.

"Our goal is find the right vehicle, with the best price and make your purchase one that is enjoyable."
Crossroads Ford
2351 Route 9 West Ravena, NY 12143
New (518) 244-8249
Used (518) 244-8260
Service (518) 244-8257
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