Reviews
Jon Aguilar was my salesman at Finnin Ford of Dubuque Iowa. Jon made this a very stress free and exciting visit while getting me out of a vehicle I had with high negative equity and into a vehicle that was newer and more affordable. Deric in the financing office was equally knowledgeable and friendly. These two gentleman made the car buying experience exciting again. I highly recommend Finnin Ford of Dubuque Iowa and John Aguilar.
Jon Aguilar was my salesman at Finnin Ford of Dubuque Iowa. Jon made this a very stress free and exciting visit while getting me out of a vehicle I had with high negative equity and into a vehicle that was newer and more affordable. Deric in the financing office was equally knowledgeable and friendly. These two gentleman made the car buying experience exciting again. I highly recommend Finnin Ford of Dubuque Iowa and John Aguilar.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and recommendation! We're thrilled to hear that Jon was able to make your vehicle purchase such a stress-free and exciting experience. Helping our customers find the right vehicle and a solution that fits their budget is what we strive for every day. We're also glad Deric provided the same level of knowledge and friendliness throughout the financing process. Jon and Deric will be delighted to hear that their efforts made car buying enjoyable again for you. Thank you for choosing Finnin Ford of Dubuque and for trusting us with your automotive needs. We truly appreciate your business and look forward to serving you for many years to come. Enjoy your newer vehicle, and welcome to the Finnin Ford family!
Terrible. Went in for oil change on a new vehicle. Check engine light came on and had to take time off work to go back in. They Failed to put oil cap back on and the tech left his cell phone in the engine compartment. They didn’t offer to pick up my vehicle or give any refund. Won’t risk going back there for anything.
Terrible. Went in for oil change on a new vehicle. Check engine light came on and had to take time off work to go back in. They Failed to put oil cap back on and the tech left his cell phone in the engine compartment. They didn’t offer to pick up my vehicle or give any refund. Won’t risk going back there for anything.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We sincerely apologize for your experience, as this is not the level of service we strive to provide. After speaking with your service advisor, it sounds like they were able to come out to your location and get the situation taken care of for you. That said, we understand your frustration and would appreciate the opportunity to discuss this further and ensure your concerns are fully addressed. Please contact me directly at your convenience. Brad Patterson Service Manager 563-556-1010
The service team is exceptional, sales and management are always there to help you with questions and concerns. A great Ford dealership.
The service team is exceptional, sales and management are always there to help you with questions and concerns. A great Ford dealership.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very professional and completed every request. Work was completed professionally. Staff was very courteous
The service department was very professional and completed every request. Work was completed professionally. Staff was very courteous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're glad to hear our service department met all your requests and provided a professional, courteous experience. Our team truly appreciates the kind words and your business. We're always happy to help!
Sarah Kimbriel was a great sales consultant! She was very responsive and helpful prior to visiting the dealership as well when I came in for a test drive. She helped me get all squared away and setup in my new truck.
Sarah Kimbriel was a great sales consultant! She was very responsive and helpful prior to visiting the dealership as well when I came in for a test drive. She helped me get all squared away and setup in my new truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review! We’re thrilled to hear that Sarah provided such a great experience both before and during your visit. We truly appreciate your business and thank you for choosing Finnin Ford, enjoy the road ahead, and please reach out if you need anything at all!
Jon was absolutely amazing and made trading and buying a vehicle stress free and wonderful
Jon was absolutely amazing and made trading and buying a vehicle stress free and wonderful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful feedback! We're thrilled to hear Jon made your vehicle trade and purchase experience smooth and stress-free. We’ll be sure to pass along your kind words to him. Enjoy your new ride, and we look forward to seeing you again!
Great low pressure buying experience working with Sarah and the rest of the team at Finnin. Went in looking for a replacement for a very well used Honda CRV, and I believe my newly built Bronco Sport fits the bill nicely. Thanks guys.
Great low pressure buying experience working with Sarah and the rest of the team at Finnin. Went in looking for a replacement for a very well used Honda CRV, and I believe my newly built Bronco Sport fits the bill nicely. Thanks guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're so glad to hear that you had a low-pressure and positive experience working with Sarah and the rest of our team. It’s great to know your new Bronco Sport is a perfect fit—what an awesome upgrade from your CRV! We truly appreciate your trust in Finnin Ford and hope you enjoy every mile in your new ride.
Wife and I bought several vehicles from Finnin over the years. Brandon makes the sales effortless.
Wife and I bought several vehicles from Finnin over the years. Brandon makes the sales effortless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty and support over the years! We're so glad to hear that you and your wife have had great experiences with us, and that Brandon has made the process smooth and effortless each time. We truly value your trust in Finnin Ford and look forward to helping you again in the future!
Sarah Kimbriel is very helpful and pleasant to deal with while shopping for a new vehicle.
Sarah Kimbriel is very helpful and pleasant to deal with while shopping for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that Sarah Kimbriel was helpful and pleasant during your vehicle shopping experience. We aim to provide excellent service and make the process enjoyable for our customers. We appreciate your feedback and look forward to assisting you again in the future!
Easy experience and simple with Finnin Ford. Chris Cruz helped us out with a trade in, and same day we were able to take our new vehicle home. Everything was done smoothly and we never felt pressured to purchase. Thank you to the Chris and the rest of his team
Easy experience and simple with Finnin Ford. Chris Cruz helped us out with a trade in, and same day we were able to take our new vehicle home. Everything was done smoothly and we never felt pressured to purchase. Thank you to the Chris and the rest of his team
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're glad you had an easy and simple experience with Chris Cruz and the Finnin Ford team. Enjoy your new vehicle!