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Finnin Ford

(91 reviews)

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Finnin Ford from DealerRater.

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The best car buying experience of my life!

I traded in my '12 Explorer for a new '15...Hannah was AMAZING to deal with, definitely operated as a consultant not a "car salesperson" and it was refreshing. They did everything they could to make my experience comfortable. The service staff is amazing too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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LOVE THEM

I would recommend Finn to anyone looking for a car! They are all such wonderful people willing to do what ever they can to not just get you a car but the car of your dreams! I was a first time car buyer and they walked me through and helped me with everything! I am so grateful for there kindness and help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service!!!!!

We needed a second vehicle for our family and we stopped in at Finnin Ford. We were not thinking we would be able to get the awesome car we did end up getting. We bought a 2009 Honda CR-V and we love it. Rob made the experience so enjoyable and fun. I have never met a salesmen who made us feel like he had been knowing us for a lifetime. And Larry is awesome at finding us a really decent interest rate. Thanks to both of you. We are so happy went to you. Ya'll make a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shawn And Roxanne. Congratulations on your new CR-V. I'm happy we were able to find you a great vehicle. If you ever need anything don't hesitate to contact us. Dave

2015 Escape bought 3/13/2015

Larry Hansen, Teela Murphy was a great team. We had a great experience. It was a relaxing, informative. They was very helpful. We will probably drive that far again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good place to buy a used car

We chose to buy a new used car from Mike Finnin Ford and are glad we stopped in. We ended up with a 2011 Ford Fusion in good repair and at a good price. Jordan, our salesman was great and Larry, who worked with us in finance was wonderful. He helped us to get quite reasonable financing with not great credit. This purchase is not only adding a much needed second vehicle to our household, but helping us to build our credit at the same time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review Ashley! We're always happy when we help our guests get into a nicer, newer car. If you ever have any questions never hesitate to call us! Dave Houghton General Sales Manager

Larry is THE best

Larry Hansen helped us find the best car for us! I gave him a brief overview of my budget and what I was looking for. The vehicle he found me exceeded all of my expectations while keeping it in my price range! We drove 2 hours to meet him at Mike Finnin Ford and it was worth every minute! Will never buy a car from anyone but Larry again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review

Brittain Houghton was TOPS got me in my first new car i have ever owned couldn't be happier if i had won the lottery. I would buy a car from him everytime i need a new one he will even salsa dance the show room if you want him too!!!! Again great job Brittain!!!! Christine Hall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job

I just want to let you know what a great job Larry Hansen did for me got me into a new car the first one i have ever owned at the price i could afford !!! Folks if you need help he's your man!!! Thanks again Larry,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

I just Yesterday bought a brand new car for the first time Loved the service Manager Larry Hansen did a wonderful job getting me the car i wanted. He also got my car financed where i wanted to be would within my budget!!! Keep up the great work Larry!!! Go see them at Mike Finn Ford you will Love them. Thanks, Christine Hall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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i choose Finnin Ford

I was looking for a truck. Heard about Finnin Ford on the raido. Soo I thought i"d get on the internet to see what they had to offer. Finnin Ford did have trucks that I liked. I then called them talked to Brandon, he then began working things out for me to the best of his ability.After he worked things out to fit my wants, he called me and said he had something he thought would work for me. wWe then set a time up to meet at Finnin Dealership. I went down Brandon Then showed me what he was proposing,I liked!! Then Mr. Larry went to work on the finances. L arry put out different options to me on financing the truck I wanted That was GREAT, Most places dont do that. I went down that day bought a truck and went home the same day with it. thats what i call taking concern ofthe customer, instead of worring about what the profit is. I can"t say enough good about Brandon and Larry and Finnin Ford!!! Thanks Finnin Ford of Dubuque..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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