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Emerling Ford Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

My wife and I have purchased several vehicles from the dealership and always get an extended warranty. The service department is always friendly and do an excellent job. We are 100% satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brooke, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Service

I am always able to get my vehicle scheduled in a prompt time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear that you always receive great service, Linda! We look forward to seeing you again in the future!

Oil change

Highly recommend Emerling Ford. Everyone is professional, courteous and helpful. Always get reliable service without a long wait to get vehicle worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Edwin, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Service appointment

Got the appointment when it fit my schedule. Work was done correctly and in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing Service Department

Service department is first class! Always satisfied w/ all work performed on my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brad, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Emerling Ford

I am always very pleased with my service at Emerling Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! We're happy to hear that your experiences with us have consistently been great! Thank you again for choosing Emerling Ford, and we hope to see you again soon!

2008 Sport Trac

They weren't sure what was wrong with the truck so I took it somewhere else.It's fixed now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Truck V deer

So helpful. Great dealership. We will continue to use Emerling Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great that everyone was so helpful, Kenneth! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great service and always

Even though the service department couldn't find our appointment, , I was accommodated. They found a problem with the brakes which was fixed on the spot. Very pleased that wear on tires was pointed out so that we could plan for replacement in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Have never had a bad visit. Always prompt and courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Edward, thank you so much for the kind review!