Bud Weiser Motors

Reviews

4.8 out of 5 4.8
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 15, 2018

    Great as always! Would recommend them to my friends and family. Excellent service! Great department. Very friendly!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

  • 5.0 out of 5
    September 25, 2018

    They are awesome. I brought my new care here because they service our company car and has taken very good care of it. So when I purchased my new Chevy... I decided to come here too. The team is pleasent and helpful!

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    Does recommend this dealer
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    Dealer Response

    Hi Dawn, we're happy you found our staff to be so supportive during your experience here at Bud Weiser Motors. Thank you again for letting our te...am know how we did! We look forward to helping again in the future. Take care!

  • June 25, 2017

    Found a problem and fixed it during oil change. It was a long standing problem.

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  • 4.0 out of 5
    September 3, 2018

    They serviced the car very well. Wished they would of vacuumed and washed car after service tho.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Kathy, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an aweso...me day!

  • 5.0 out of 5
    August 17, 2018

    Had a routine oil change. Did not have an appointment but they got me in and out in less than an hour. I was very pleased with the service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you a...gain in the future. Best wishes, Bud Weiser Motors

  • 5.0 out of 5
    July 31, 2018

    Harry in service is awesome, he took the time to go over my vehicle, he even stopped by my residence to take my vehicle in for service

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jennifer, thank you for taking the time to leave a review for us at Bud Weiser Motors. We're happy we could meet your expectations! Our team s...trives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 1.0 out of 5
    June 4, 2018

    It all started with a poor quality headlight module on my Cadillac SRX. The moisture inside burnt out the ballast, so I was told, so at the cost of $1500.00... I had it replaced. Some days after replacement the vehicle wouldn't start, believing the starter went bad and without thinking I called my towing service. After the tow and upon closer inspection the positive terminal for the battery was loose, a terminal obviously disconnected by the tech to replace the headlight. That was a $60.00 wasted tow bill, Thanks Bud Weisers. Next comes the real fun. Brought the SRX in for a late appointment oil change, 4:00pm. Now this is some months ago so darkness is falling at the time the service is complete. Not seeing a problem I paid my bill and drove home which is a mile and a half from the dealer on city streets. The next morning low and behold I have a crack in my windshield. Knowing the crack wasn't there before I immediately contacted the dealership and was told to stop in for the service manager to look at, so I did. The service manager claims he found a chip and doesn't believe the dealership is the fault. Knowing the dealership is to blame, I was insisted with little effect. So he takes a picture to show his "glass guy", a picture, ha. I've never been contacted farther by the service department and it’s been more than two months. I've shown the crack to two glass shops and another dealership and all are in agreement, it’s a stress crack from the hoist being adjusted poorly. After emailing Scott, the owner and a few calls, no luck. And to this day, I still haven't heard from Bud Weiser Motors about their screw up.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing thi...s experience to our attention. If you are willing, please contact us at (608) 466-1772 so we can work towards a resolution. We look forward to hearing from you.

  • 5.0 out of 5
    May 14, 2018

    Awesome Experience. Great deal and smooth delivery. Love the new technology.

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    Shopped for a new car
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    Dealer Response

    Hi Kathy! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Tak...e care!

  • 5.0 out of 5
    May 2, 2018

    Great experience as always with the Bud Weiser service department. More than satisfied!

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    Dealer Response

    Hi Dale, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    May 1, 2018

    While our suburban was in the shop being diagnosed they kept us updated and accommodated for transportation. Very please with the service.

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    Does recommend this dealer
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us at Bud Weiser Motors. We're happy we could meet your expectations! We sincerely value... your business and look forward to your next visit!

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