LaFontaine Subaru

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

LaFontaine Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2014

Are you looking for a hassle-free car buying experience without the stress? A car is often the second largest purchase y

...

ou'll make in your lifetime, and you want to enjoy the excitement of a new vehicle free of anxiety. Here at LaFontaine Subaru, our goal is to create a relaxing atmosphere in which you can make your decision in confidence. The sales professionals at our dealership are ready and able to assist you in shopping for your next new or pre-owned vehicle.

"The Family Deal: It's not just what you get, it's how you feel."

Service

Tire Rotation

Complimentary

Oil, Filter Change

$29.95

Wheel Balance

$49.95

Oil, Filter Change (Premium)

$39.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
116 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 23, 2019

    I had very bad experience dealing with this dealership, they didn't have the basic courtesy to answer simple questions about the car status, despite exchanging... few emails with Tiffany Brown in last few days, she kept repeating over and over that her job is to provide me with all the information i need which she never did unfortunately, she wanted me to just drive to the dealership which is more than one hour drive one way without having the courtesy to answer basic questions. Stay away from this dealership if you value your time. Thanks

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi there, I would like to get some more details about your experience with us. Please reach out to our Service Manager, Idris Sherrod, at isherrod@laf...ontaine.com or (866) 747-9523 when you can so we can address this situation directly. Thank you and have a great day.

  • 1.0 out of 5
    July 15, 2019

    Imagine EVERY Used car salesman cliche' and you've got the idea of my experience. Saw the car on line, went in to look as it was in the price range I... was looking for. Was told that others were interested. Test drove and told salesman I wanted the car, but as it was for my husband, he'd need to see it first. Salesman had me fill out credit app, gave me a fairly HIGH interest rate and told me I needed to sign it now, in my name only, not joint as I'd requested, or he'd sell the car and would not take a deposit to hold the vehicle citing that it was illegal (not true). Frankly, if I'm filling out a credit app, I'm pretty interested in the car. Contacted the next day again expressing our wish to buy the car, after rescheduling existing appointments to accomodate DEALER, also provided a prequalification on a loan with a lower interest rate. Also told salesman that we had rearranged our schedules to get to the dealership before close of business. Dealership came back with a lower rate (why not the lower rate the first time?) Only offered $300 for trade, where EVERY dealership we spoke with in the last three weeks offered $500 sight unseen as well as a deposit to hold the vehicle to accomodate OUR schedule. Also refused to honor sale price listed on dealership website stating that that was incorrect and they don't know how it got there, which is considered false advertising as it WAS on their site and they should have honored it instead of disputing it. Even while closing the deal, salesman said someone came in to look at the vehicle and he had to hide it, implying that even after telling him we wanted it, rearranged our schedules to close the deal, and completed the loan paperwork AGAIN, that he would have sold it out from under us. Also, told me that the State of Michigan mandated the dealership processing fee at $200. Again, not true, processing fee is arbitrary dependant upon dealership, State of Michigan states that it should be capped at $200, yet I was charged $220. I found the whole experience shady, unethical, and uncomfortable. Had I not wanted this particular vehicle, I would have ran away, not walked. Every dealership wants to work with the customer to close the deal, and provide customer satisfaction as this usually leads to repeat business, but this dealership expects the customer to work with THEM to close the deal, like it or leave it. They acted like they were doing us a favor selling us this car. I've never had an experience like this with a dealership and would not recommend them to ANYONE. Word of advice, if you find a car on their lot that you are interested it, get prequalified for a loan in advance and be prepared to buy it the minute you talk to the salesman. They won't hold the car for you, they won't work with YOUR schedule, they frankly DON'T CARE ABOUT YOU AS A CUSTOMER. It's all $$$$ for them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    it's very upsetting to hear that you did not receive the top-notch service we strive to provide. We pride ourselves in giving every customer the best ...experience possible. We would like to work towards a resolution, so if you are willing, please reach out to Jon Bauer our General Sales Manager at jbauer@lafontainemotors.com or call him direct at 248.206.1419 to discuss this further.

  • January 8, 2016

    The service was excellent. The questions and concerns that I had were answered and dealt with. I would highly recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Terry! Thank you for the awesome review! We are happy to hear that your service experience with us was excellent. I will be sure to pass along your... kind words to the entire team. We look forward to seeing you again soon! - Shelbi P.

  • 1.0 out of 5
    June 8, 2019

    The worse experience I've ever had buying a car ,I hope all their dealerships are not as bad as this one. I will never buy a car from here again and recommend... that no one else does. The car I went to buy ended up having more miles than advertised and they lied about the inconsistency on the reported mileage. I tried to get my money back but was refused and the car I bought had never left their lot, after dealing with their used car sales manager without resolution I was able to reach out to a general manager who did seem to get things rolling, the ucmreached out to me and offered me another car ,a Camry SE . I go to the dealership be and test drive it , not what I wanted but I accept it, now they want an additional 700 dollars, it was put to me ," that's the deal or take the car with the misrepresented miles. So I take the car and when I get it home I notice it's not an SE but an LE. I cannot believe the dealership would risk it's reputation over such a small amount of money, but I will make it my mission in life to inform as many people as I can to not trust this dealership or it's business practices.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Michael, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if... you are willing, please reach out to Jon Bauer at jbauer@lafontainemotors.com to discuss this further.

  • 4.0 out of 5
    April 24, 2019

    This was a recall on my audio system. When I got the car back, all three of the FM stations I had selected were gone. Of course, I can put them back,... but why were they deleted? The good news is that the car was done in the time I was told it would be and someone in Service was kind enough to show me how to set the clock--which isn't easy on the 2018 Impreza.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your honest feedback, Mark. If you would like to discuss your experience further, don't hesitate to give us a call or stop by. We are alway...s happy to help!

  • 5.0 out of 5
    April 22, 2019

    Great service. In and out in a timely manner. Will do business in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that everything was completed to your satisfaction! If you have any further questions, please give us a call. We're always happy to... help!

  • 5.0 out of 5
    March 13, 2019

    Can't say enough good things about this dealership. Honest, low cost repairs. Free, current model year loaners when your vehicle is being serviced. They... don't pressure you into unnecessary repairs. They are unlike any dealership I've ever encountered, and that's why they are the only place I'll ever get my repairs done and additionally, buy new cars from.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments about LaFontaine Subaru! We look forward to your next visit! Take care!

  • 5.0 out of 5
    February 17, 2019

    We bought our very first Subaru from this dealer, and had such a great experience that when our son was ready to buy his first new car he went here as... well. Low pressure and friendly service. We will probably be customers for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen for your son's first car! We value... your repeat business, and look forward to your next visit! Take care!

  • 5.0 out of 5
    January 11, 2019

    Prompt, courteous same day service. Pleasant atmosphere. Knowledgeable staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Subaru. We hope to be of service to yo...u again in the future. Best wishes, LaFontaine Subaru

  • 1.0 out of 5
    May 27, 2018

    I bought my 2015 Subaru from it. Six months later, I found the bottom of the front bumper cracked, and I've even not experienced any collision!!! The dealer... told me it's the subaru pre-owned certified car and have been checked and repaired thoroughly. What a great lie!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
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