Reviews
We have leased or bought our cars for are whole family
We have leased or bought our cars for are whole family here, year after year.
We have leased or bought our cars for are whole family
We have leased or bought our cars for are whole family here, year after year.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Kevin and Brett at the service center were amazing!
Kevin and Brett at the service center were amazing! They not only help to resolve all my initial fears especially having a 23 ascent which is Subaru‘s newest model which means they still haven’t worked out all the kinks yet. Kevin was able to use existing warranties combined with my warranty so all I had to pay for was the oil change. I ended up getting new front brakes and a brand new exhaust manifold completely covered under warranty, amazing! Brett helped to fix my CarPlay and wouldn’t give up until the issue was resolved. This is why I buy my cars here and this is why I keep coming back because their folks genuinely care about their customers. I drive an hour and a half one way to get to this dealership and it’s completely worth it! Way to go guys, great job! Air hi-five!!!!
Kevin and Brett at the service center were amazing!
Kevin and Brett at the service center were amazing! They not only help to resolve all my initial fears especially having a 23 ascent which is Subaru‘s newest model which means they still haven’t worked out all the kinks yet. Kevin was able to use existing warranties combined with my warranty so all I had to pay for was the oil change. I ended up getting new front brakes and a brand new exhaust manifold completely covered under warranty, amazing! Brett helped to fix my CarPlay and wouldn’t give up until the issue was resolved. This is why I buy my cars here and this is why I keep coming back because their folks genuinely care about their customers. I drive an hour and a half one way to get to this dealership and it’s completely worth it! Way to go guys, great job! Air hi-five!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Subaru of Commerce! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I have always brought my Subaru Outback to LaFontaine
I have always brought my Subaru Outback to LaFontaine Subaru for routine service since I bought it - plus my prior Forester. They make sure to address any maintenance that should be done, tire rotations or tire replacement, oil and filter changes, etc. I am not the expert, so I relay on their expertise. Love the staff - Luc is thorough and checks all the boxes, explains things to do now, or next time. I usually wait in their waiting room, which is comfortable. I have no reason to check out another service shop!
I have always brought my Subaru Outback to LaFontaine
I have always brought my Subaru Outback to LaFontaine Subaru for routine service since I bought it - plus my prior Forester. They make sure to address any maintenance that should be done, tire rotations or tire replacement, oil and filter changes, etc. I am not the expert, so I relay on their expertise. Love the staff - Luc is thorough and checks all the boxes, explains things to do now, or next time. I usually wait in their waiting room, which is comfortable. I have no reason to check out another service shop!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Subaru of Commerce. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This was the first time at this dealership for service.
This was the first time at this dealership for service. Luc was pleasant and informative. We will be coming back.
This was the first time at this dealership for service.
This was the first time at this dealership for service. Luc was pleasant and informative. We will be coming back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. Feel free to reach out to us if you need anything. Have a wonderful day.
Efficient service, knowledgeable and kind staff.
Efficient service, knowledgeable and kind staff. Highly recommended dealership. Would buy and service another Subaru from them.
Efficient service, knowledgeable and kind staff.
Efficient service, knowledgeable and kind staff. Highly recommended dealership. Would buy and service another Subaru from them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
I take my Legacy to Lafontaine Subaru for all my service
I take my Legacy to Lafontaine Subaru for all my service needs. Their staff are terrific, and they always do a great job for me. My only wish is that they offered more amenities for waiting service customers. There's coffee and wifi but little else. If they address that situation, I give them 5 stars.
I take my Legacy to Lafontaine Subaru for all my service
I take my Legacy to Lafontaine Subaru for all my service needs. Their staff are terrific, and they always do a great job for me. My only wish is that they offered more amenities for waiting service customers. There's coffee and wifi but little else. If they address that situation, I give them 5 stars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone here is always so kind, and dare I say funny!
Everyone here is always so kind, and dare I say funny!? Appointments are easy to come by, and are so easy to make on the website for service. I really appreciate that everyone is so kind when you're waiting for your car to be completed. When waiting, there are refreshments and some snacks available, which is nice! I also love being able to see the inspection video of the car while I'm in the waiting room; that's so cool!! Everyone makes you feel like family when you're here - and you truly do not find that at every dealership. It's quite a drive for me to come here, almost an hour one way - But I am happy to do it, because of the outstanding service I receive, not only this time; but every time!
Everyone here is always so kind, and dare I say funny!
Everyone here is always so kind, and dare I say funny!? Appointments are easy to come by, and are so easy to make on the website for service. I really appreciate that everyone is so kind when you're waiting for your car to be completed. When waiting, there are refreshments and some snacks available, which is nice! I also love being able to see the inspection video of the car while I'm in the waiting room; that's so cool!! Everyone makes you feel like family when you're here - and you truly do not find that at every dealership. It's quite a drive for me to come here, almost an hour one way - But I am happy to do it, because of the outstanding service I receive, not only this time; but every time!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Subaru of Commerce. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Needed a quick oil change and inspection for my wife's
Needed a quick oil change and inspection for my wife's car before she goes to Ohio. Got in and out with no issues. Thanks Luc and Cory and lube team.
Needed a quick oil change and inspection for my wife's
Needed a quick oil change and inspection for my wife's car before she goes to Ohio. Got in and out with no issues. Thanks Luc and Cory and lube team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jmekis, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. Please don't hesitate to reach out if there's anything additional we can do for you.
My experience here was amazing, Luc in service got me in
My experience here was amazing, Luc in service got me in & out of the dealership within an hour for my oil change, tire rotation, & system upgrade! I would definitely recommend these guys!
My experience here was amazing, Luc in service got me in
My experience here was amazing, Luc in service got me in & out of the dealership within an hour for my oil change, tire rotation, & system upgrade! I would definitely recommend these guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My oil change only took about 1.
My oil change only took about 1.5 hours. Very satisfied with the service department. Even though I live a far distance now, I will still return to this dealership for service.
My oil change only took about 1.
My oil change only took about 1.5 hours. Very satisfied with the service department. Even though I live a far distance now, I will still return to this dealership for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
