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Lincoln of Troy is a class act. I have been dealing with Mark for 3 years and recently took delivery of a 2020 MKZ Reserve. Mark is friendly, professional,... courteous and never displays the "high pressure" attitude you may find at other luxury car dealerships. He made the entire transaction seamless. I highly recommend Lincoln of Troy...a 5 star rating is truly not enough!
Mark Nikprelaj was very professional and made my old lease/new car lease exchange effortless. He was knowledgeable and efficient in helping me select... my new car. The vehicle exchange was seamless and I was in and out in no time.
I went to Lincoln of Troy to look at a new MKC. I was greeted by a Salesman Jerry Burnard and had the BEST leasing experience ever. His attention to details... and truly caring about my needs will keep me coming back whenever I need another Lincoln.
Thanks to Mark Nikprelaj for making the experience of leasing a car simpler, easier and faster. He explained things to me clearly, was very courteous and... prompt Highly recommended.
We had a great experience leasing a new vehicle (Lincoln MKC) from this dealership, with the salesman Mark Nikprelaj. The whole procedure took minimal... time, Mark was courteous and answered all our questions in full, overall it was great. Would recommend this guy to anybody looking to buy or lease a Lincoln.
Share review Embed review Write an update Edit review 9/22/2019 we walked in to check the new Aviator, let after 10 minutes with no info apparently... were profiled based on what car we drove in to the dealership by Mark Nikprelaj.. we were told that these cars were 1000 /month lease right after 5 minutes at the show room... front desk was polite showroom was amazing
I was told I could return my leased Lincoln at any Lincoln dealership. Went to Lincoln of Troy for convenience. I was sent to speak to the receptionist.... A gentleman overhead me and came over to me. He was very condescending. When I told him I was told I could return my Lincoln at any dealership, he snickered and said: "of course they would tell you that." Then he proceeded to explain how he pays rent for a lot for his cars.
Everyone goes above and beyond to first, make you feel welcome and important. Secondly our salesperson, Nicholas made everything so effortless. He walked... us though everything , offered great advice and made sure everything was set up perfectly. Thirdly, their service department is top notch. They actually listen to everything you say and they don't give up until you are completely satisfied. The whole experience is awesome!
Great Dealership to work with. Excellent service. Jerry has been so helpful in this process of buying my new car! Will be sending all my family and friends.
I just leased a new MKC from Lincoln of Troy and I can honestly say this is the best dealership I have ever dealt with. I love the car and the New Car... Department was a great pleasure to work with, especially my salesman, Jerry Burnard. He went over every detail of the car with me and made the whole experience fantastic. I will never buy another car anywhere else.