Reviews

Average Ratings

5.0
31 lifetime reviews.
  • My experience of purchasing a new Lincoln

    The experience was outstanding. The Staff was very friendly and my new car Salesperson , Mark, assisted by Ric Catherincchia hand walked me thro...

    Dealer Response

    Hello Michael! Thank you for sharing your experience with us at Lincoln of Troy. On behalf of Mark and Ric, we want to thank you for your business...


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    The experience was outstanding. The Staff was very friendly and my new car Salesperson , Mark, assisted by Ric Catherincchia hand walked me through the process and made it a great experience. I want to thank both Mark and Ric for their help and knowledge of the product. Love the experience and felt a little smarter in my decision to buy from Lincoln of Troy.... by the way the coffee is the best also...:}

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Michael! Thank you for sharing your experience with us at Lincoln of Troy. On behalf of Mark and Ric, we want to thank you for your business. Please do not hesitate to reach out to either of them, should you have any further questions regarding your vehicle. We look forward to seeing you soon!


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  • Retiree

    Lincoln of Troy and Eva Meade in particular went far beyond my expectations with service, attention to detail, navigating the paper work, plain l...

    Dealer Response

    Hello Patricia. We want to thank you for your business with Lincoln of Troy. We sincerely appreciate the kind feedback you have shared about your ...


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    Lincoln of Troy and Eva Meade in particular went far beyond my expectations with service, attention to detail, navigating the paper work, plain language tutorials and overall the best experience I have ever had with a car dealer and a salesperson. There was never a push to make me get more than I wanted. There was always attention to my needs and wants. Everyone was kind and efficient, but Eva went out of her way to make sure I got exactly what I wanted and the proper tutorials to help me navigate the wonderfully technical Lincoln MKC. Eva Meade is not a salesperson, but rather a friend who finds the perfect car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Patricia. We want to thank you for your business with Lincoln of Troy. We sincerely appreciate the kind feedback you have shared about your purchase experience with Eva. Please do not hesitate to reach out to her should you have any further questions or concerns. Enjoy your Lincoln MKC! Come back and see us soon!


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  • Eva Meade sales

    Eva Meade made my first time buying experience so easy and pleasant. She is very knowledgeable and guided me from start to finish. Highly recommend


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    Eva Meade made my first time buying experience so easy and pleasant. She is very knowledgeable and guided me from start to finish. Highly recommend

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mark at Lincoln of Troy is amazing!

    This was a very impressive experience. I love my car! I could not get over the amazing service & treatment. I am a customer for life! Mark was won...


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    This was a very impressive experience. I love my car! I could not get over the amazing service & treatment. I am a customer for life! Mark was wonderful to work with & treated me like a top priority! I highly recommend Mark N. & Lincoln of Troy! Go with the black label - worth every penny!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase a car from here....Great service!!!!

    Doug Stolz and Julie Johnson were very helpful in finding us a vehicle that fit our family lifestyle. Thanks .... I would definitely buy another...


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    Doug Stolz and Julie Johnson were very helpful in finding us a vehicle that fit our family lifestyle. Thanks .... I would definitely buy another vehicle from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best new car experience

    From the moment I entered the dealership, I was rewarded with a calm and inviting experience. I was treated with unhurried respect (a vast differe...


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    From the moment I entered the dealership, I was rewarded with a calm and inviting experience. I was treated with unhurried respect (a vast difference from the previous dealership I had just visited.). Numerous vehicles were available and I was pleased with the agreement we came to on a new Black Label MKC.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lincoln of Troy

    My experience purchasing a 2017 MXZ was fabulous. Salesperson, Doug Stolz, was extremely helpful finding the right car for me. I have used the s...


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    My experience purchasing a 2017 MXZ was fabulous. Salesperson, Doug Stolz, was extremely helpful finding the right car for me. I have used the service department for years. They took very good care of my previous vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department & Trainer

    Not all Lincoln dealerships are created equal. Bought my MKX in Phoenix, (Sanderson Lincoln) and had a 5 star experience. My first black label exp...


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    Not all Lincoln dealerships are created equal. Bought my MKX in Phoenix, (Sanderson Lincoln) and had a 5 star experience. My first black label experience back in Macomb County, MI did not go very well. Wanted my home link set up, was told they had nobody to do it since he was promoted and they were busy. Took my number and said they would call me some time next MONTH. Called Lincoln of Troy and Cathy in the service department tried to help me but the home link on my garage door system really needs two people (a tech and myself) as things have to happen within a 30 second window of time. Within two days Michael a trainer arrived at my home and assisted with my Home Link. Additionally, he stayed and connected my phone and did a training session -- true Black Label service. These two individuals have solidified where my next Lincoln will be leased in less than three years. Elizabeth, the sales manager called me and discussed the dealerships commitment to a Black Label experience. Besides the service my MKX exceeds all expectations - still miss my 1998 air ride, Lincoln Continental. Ron L.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Luxury Brand, Luxury Experience!

    The customer service provided by Lincoln of Troy certainly lives up to the “luxury brand” experience. I couldn’t be more excited about my new 201...


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    The customer service provided by Lincoln of Troy certainly lives up to the “luxury brand” experience. I couldn’t be more excited about my new 2016 Lincoln MKX. From the receptionist to my sales associate (Doug Stolz) to the finance manager, their professionalism is unsurpassed. I have leased 4 vehicles from Lincoln of Troy since 2010; I wouldn’t even consider shopping another dealer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lincoln MKZ

    I just got a Lincoln MKZ from Elie Malouf, Dealer located in Troy. The most pleasant experience. This salesman went above and beyond to get me exa...


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    I just got a Lincoln MKZ from Elie Malouf, Dealer located in Troy. The most pleasant experience. This salesman went above and beyond to get me exactly what I want within my budget. He did not shower me with any garbage like most sales people do. Made sure I got everything I wanted with a smile on his face. I highly recommend dealing with Elie when seeking a Lincoln vehicle. You will not leave unhappy. I really appreciate his patience, positive attitude and customer service. I called him many times with many questions and he was perfectly happy with it. I will continue to do business with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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