Skip to main content

Crest Lincoln

(808 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Inventory

See all 344 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since October 2020.
Crest Lincoln Sterling Heights MI. Serving Sterling Heights and the Greater Detroit area since 1972. We offer the full line of luxury Lincoln cars and SUVs with unmatched customer service from our courteous and professional staff. From our state of the art service facility to vehicle financing and purchase of new or Pre-Owned cars parts and even auto collision repair; you'll find your experience with us to be exceptional. Call 888-767-1632 for your No-Obligation Internet Price Quote from our Internet Department.

Service center

Phone number (855) 955-2228

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

Customer service exemplary .

Customer service exemplary . Chris was straight forward. No hassle stress free. Very straightforward. Very personable

Customer service exemplary .

Customer service exemplary . Chris was straight forward. No hassle stress free. Very straightforward. Very personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

We drove from Jackson county to purchase our pre owned

We drove from Jackson county to purchase our pre owned car. Shawn made the purchase seamless and very enjoyable. He listened intently to our needs and made suggestions which resulted in our purchase. We have already recommended Shawn and Crest Lincoln to our friends. This was a 5 star experience for us.

We drove from Jackson county to purchase our pre owned

We drove from Jackson county to purchase our pre owned car. Shawn made the purchase seamless and very enjoyable. He listened intently to our needs and made suggestions which resulted in our purchase. We have already recommended Shawn and Crest Lincoln to our friends. This was a 5 star experience for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

My service advisor Jeff is the best.

My service advisor Jeff is the best. Professionalism #1. People#1. Competency #1. Jeff always takes the time to talk to the customer and give him a sense of security and satisfaction.

My service advisor Jeff is the best.

My service advisor Jeff is the best. Professionalism #1. People#1. Competency #1. Jeff always takes the time to talk to the customer and give him a sense of security and satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Show full review

Hey everyone, meet Shawn Johnson at Crest Lincoln.

Hey everyone, meet Shawn Johnson at Crest Lincoln. This guy is definitely a sales wizard and has to be the heart of Crest. His uncanny ability to connect with you will leave you feeling like you matter and not just another sale under his belt. He definitely has a knack for sales that can only be described as ‘legendary.’ He really worked hard to get us what we wanted! I mean, this has to be the best salesperson I've ever had, and I have had several cars financed. He is cool, funny, caring, and just an overall really nice guy. If I could go back tomorrow and do it all over again, I would just to feel that great experience again! When I left that day with my new car, I felt like I was driving a million-dollar car. Shawn, if you read this, I just want to say thank you again, man. You're the best, and nothing less! If anybody says different, tell them to come see me, lol! Review readers, know this if nothing else: Shawn Johnson is the go-to guy over at Crest Lincoln. 36200 Van xxxx Ave, Sterling Heights, MI 48312. Charles/Looped

Hey everyone, meet Shawn Johnson at Crest Lincoln.

Hey everyone, meet Shawn Johnson at Crest Lincoln. This guy is definitely a sales wizard and has to be the heart of Crest. His uncanny ability to connect with you will leave you feeling like you matter and not just another sale under his belt. He definitely has a knack for sales that can only be described as ‘legendary.’ He really worked hard to get us what we wanted! I mean, this has to be the best salesperson I've ever had, and I have had several cars financed. He is cool, funny, caring, and just an overall really nice guy. If I could go back tomorrow and do it all over again, I would just to feel that great experience again! When I left that day with my new car, I felt like I was driving a million-dollar car. Shawn, if you read this, I just want to say thank you again, man. You're the best, and nothing less! If anybody says different, tell them to come see me, lol! Review readers, know this if nothing else: Shawn Johnson is the go-to guy over at Crest Lincoln. 36200 Van xxxx Ave, Sterling Heights, MI 48312. Charles/Looped

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Excellent my Sales Rep, Miles, was Patient, thorough,

Excellent my Sales Rep, Miles, was Patient, thorough, helpful and made my decision to buy my Lincoln easy. He spent a good amount of time, explaining and demonstrating all the many optional applications for my ne vehicle, and setting them up to my choices.

Excellent my Sales Rep, Miles, was Patient, thorough,

Excellent my Sales Rep, Miles, was Patient, thorough, helpful and made my decision to buy my Lincoln easy. He spent a good amount of time, explaining and demonstrating all the many optional applications for my ne vehicle, and setting them up to my choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Fantastic, Miles was Patient with my many questions, he

Fantastic, Miles was Patient with my many questions, he took plenty of time to explain and set up the many feature and applications on my new Corsair for me. The best car buying experience I have ever had.

Fantastic, Miles was Patient with my many questions, he

Fantastic, Miles was Patient with my many questions, he took plenty of time to explain and set up the many feature and applications on my new Corsair for me. The best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Miles was great.

Miles was great. This was the third car we have purchased from him and will keep going back. The process is always smooth, and we are in and out very quickly with paperwork.

Miles was great.

Miles was great. This was the third car we have purchased from him and will keep going back. The process is always smooth, and we are in and out very quickly with paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Miles was great, He knew the product and helped me with

Miles was great, He knew the product and helped me with programing the various features. Miles went out of the way to get my car cleaned and prepped for a quick delivery. My buying experience was quick and Miles was very nice to deal with.

Miles was great, He knew the product and helped me with

Miles was great, He knew the product and helped me with programing the various features. Miles went out of the way to get my car cleaned and prepped for a quick delivery. My buying experience was quick and Miles was very nice to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Crest Lincoln, Inc., we value our customers, and we look forward to seeing you on your next visit. Take care!

Show full review

Miles was friendly, professional, and knowledgeable.

Miles was friendly, professional, and knowledgeable. Would highly recommend. I'll be a repeat customer.

Miles was friendly, professional, and knowledgeable.

Miles was friendly, professional, and knowledgeable. Would highly recommend. I'll be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Crest is friendly, professional and committed to customer

Crest is friendly, professional and committed to customer satisfaction. The process of buying our new Nautilus was super easy.

Crest is friendly, professional and committed to customer

Crest is friendly, professional and committed to customer satisfaction. The process of buying our new Nautilus was super easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 808 reviews