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Crest Lincoln

(841 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Inventory

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About our dealership

This seller has been on Cars.com since October 2020.
Crest Lincoln Sterling Heights MI. Serving Sterling Heights and the Greater Detroit area since 1972. We offer the full line of luxury Lincoln cars and SUVs with unmatched customer service from our courteous and professional staff. From our state of the art service facility to vehicle financing and purchase of new or Pre-Owned cars parts and even auto collision repair; you'll find your experience with us to be exceptional. Call 888-767-1632 for your No-Obligation Internet Price Quote from our Internet Department.

Service center

Phone number (855) 955-2228

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

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My service representative Dan is wonderful!!! He makes sure everything is taken care of promptly

My service representative Dan is wonderful!!! He makes sure everything is taken care of promptly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Wow, what an easy process to purchase my new Lincoln Aviator at Crest Lincoln of Sterling Heights, Michigan. And what a great selection of vehicles. My sales person, Paul, was very helpful. And I received a great deal also.

Wow, what an easy process to purchase my new Lincoln Aviator at Crest Lincoln of Sterling Heights, Michigan. And what a great selection of vehicles. My sales person, Paul, was very helpful. And I received a great deal also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Mike, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience at Crest Lincoln! Miles and Matt went above and beyond to help us find the right vehicle within our budget, making the process smooth and stress-free. This was my 7th vehicle purchase, and by far the best experience I’ve had. Highly recommend Crest Lincoln for their top-notch service!

Great experience at Crest Lincoln! Miles and Matt went above and beyond to help us find the right vehicle within our budget, making the process smooth and stress-free. This was my 7th vehicle purchase, and by far the best experience I’ve had. Highly recommend Crest Lincoln for their top-notch service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Patty, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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Great experience test driving and purchasing my new Corsair. They made it easy and I can't say enough about Porscha, my sales representative. I highly recommend this dealership to anyone that is looking for a new (or pre-owned) vehicle.

Great experience test driving and purchasing my new Corsair. They made it easy and I can't say enough about Porscha, my sales representative. I highly recommend this dealership to anyone that is looking for a new (or pre-owned) vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always exceptional service at Crest Lincoln- I recently purchased my 3rd Lincoln from Shawn in Pre-Owned Sales. Bar none, the best experience I have ever had. Angela Robbins (Business Manager) also extremely helpful and professional setting up my financing and warranty .

Always exceptional service at Crest Lincoln- I recently purchased my 3rd Lincoln from Shawn in Pre-Owned Sales. Bar none, the best experience I have ever had. Angela Robbins (Business Manager) also extremely helpful and professional setting up my financing and warranty .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great experience sales man was experienced dealership was clean and well kept dealer had good stock of vehicles

Great experience sales man was experienced dealership was clean and well kept dealer had good stock of vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great customer service. Andrew was non pressure and very knowledgable. Attention to detail is iutstanding.

Great customer service. Andrew was non pressure and very knowledgable. Attention to detail is iutstanding.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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We recently purchased our second pre-owned vehicle from Crest Lincoln - Jordan is wonderful to work with and the entire team at Crest provides incredible support to customers. Highly recommend all around!

We recently purchased our second pre-owned vehicle from Crest Lincoln - Jordan is wonderful to work with and the entire team at Crest provides incredible support to customers. Highly recommend all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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