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Crest Lincoln

(801 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Inventory

See all 482 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2020.
Crest Lincoln Sterling Heights MI. Serving Sterling Heights and the Greater Detroit area since 1972. We offer the full line of luxury Lincoln cars and SUVs with unmatched customer service from our courteous and professional staff. From our state of the art service facility to vehicle financing and purchase of new or Pre-Owned cars parts and even auto collision repair; you'll find your experience with us to be exceptional. Call 888-767-1632 for your No-Obligation Internet Price Quote from our Internet Department.

Service center

Phone number (855) 955-2228

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

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Miles was friendly, professional, and knowledgeable.

Miles was friendly, professional, and knowledgeable. Would highly recommend. I'll be a repeat customer.

Miles was friendly, professional, and knowledgeable.

Miles was friendly, professional, and knowledgeable. Would highly recommend. I'll be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crest is friendly, professional and committed to customer

Crest is friendly, professional and committed to customer satisfaction. The process of buying our new Nautilus was super easy.

Crest is friendly, professional and committed to customer

Crest is friendly, professional and committed to customer satisfaction. The process of buying our new Nautilus was super easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Would have been an okay experience had I not been misled

Would have been an okay experience had I not been misled into believing that a car I had researched was at the lot. It had been sold a week earlier. My commute to the dealership was about an hour away.

Would have been an okay experience had I not been misled

Would have been an okay experience had I not been misled into believing that a car I had researched was at the lot. It had been sold a week earlier. My commute to the dealership was about an hour away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Carl, we are so disappointed to learn of this situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 353-2270 at your earliest convenience to discuss how we can turn this experience into a positive one.

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The new car purchase experience was exceptional from

The new car purchase experience was exceptional from start to finish! Porscha LaDuke delivered exceptional Customer Service!! Thank you & I would highly recommend Dealership.

The new car purchase experience was exceptional from

The new car purchase experience was exceptional from start to finish! Porscha LaDuke delivered exceptional Customer Service!! Thank you & I would highly recommend Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Great customer service all the time.

Great customer service all the time. Very dedicated to customer service. Highly recommend them. Very satisfied.

Great customer service all the time.

Great customer service all the time. Very dedicated to customer service. Highly recommend them. Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Buying a new car with Porsha was a great experience.

Buying a new car with Porsha was a great experience. She is very friendly and made signing easy. Porsha went out of her way to fill up my tires and go over all the fun little details in my beautiful Aviator. I definitely recommend Crest.

Buying a new car with Porsha was a great experience.

Buying a new car with Porsha was a great experience. She is very friendly and made signing easy. Porsha went out of her way to fill up my tires and go over all the fun little details in my beautiful Aviator. I definitely recommend Crest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bailey, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Great work guys, got me a good payment on my Nautilus.

Great work guys, got me a good payment on my Nautilus. I love the car and the whole experience was easy and simple to understand. Go and see Porscha!

Great work guys, got me a good payment on my Nautilus.

Great work guys, got me a good payment on my Nautilus. I love the car and the whole experience was easy and simple to understand. Go and see Porscha!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was my dream to be able to own a Lincoln.

It was my dream to be able to own a Lincoln. Miles was by far the best salesman I have ever purchased a vehicle from and I am 53 years old. There was absolutely no pressure to buy anything and Miles made the whole experience fantastic. I will definitely buy from him again and from Crest.

It was my dream to be able to own a Lincoln.

It was my dream to be able to own a Lincoln. Miles was by far the best salesman I have ever purchased a vehicle from and I am 53 years old. There was absolutely no pressure to buy anything and Miles made the whole experience fantastic. I will definitely buy from him again and from Crest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This is a great dealership.

This is a great dealership. Everyone is very friendly and helpful. Roger was very concerned that my wife received the car she wanted, with all the options she asked for. He acquired it quickly and offered help in learning the ins and outs of the car. We are very satisfied with purchasing process.

This is a great dealership.

This is a great dealership. Everyone is very friendly and helpful. Roger was very concerned that my wife received the car she wanted, with all the options she asked for. He acquired it quickly and offered help in learning the ins and outs of the car. We are very satisfied with purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The buying process was very smooth.

The buying process was very smooth. Roger was a very helpful salesperson throughout the process of picking the options for the car my wife was interested in. He acquired the car very quickly and offered help learning all of the ins and outs of the car.

The buying process was very smooth.

The buying process was very smooth. Roger was a very helpful salesperson throughout the process of picking the options for the car my wife was interested in. He acquired the car very quickly and offered help learning all of the ins and outs of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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