Skip to main content

Crest Lincoln

(811 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Reviews

(811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

As usual Crest Lincoln did excellent work on my vehicle,

As usual Crest Lincoln did excellent work on my vehicle, washed it and completed the service on time. That is why I am having my Ford Explorer serviced at a Lincoln dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gregory, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

. Martez was so personable and friendly. He showed us the

. Martez was so personable and friendly. He showed us the new cars on his computer he got us excited about the product, so much so that we ended up buying a new Lincoln Nautilus Reserve. Crest Lincoln is lucky to have such a valuable employee. He should be in sales with his people skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Crest Lincoln made buying a new car a really fun and easy

Crest Lincoln made buying a new car a really fun and easy transaction with personal attention to details. I love my new Lincoln Aviator. Thanks to Chris for all the help getting this SUV, detailing it, and working on through the financial process which was a breeze. Crest Lincoln made me feel really good about getting a new car, like I won the lottery, lol. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer service exemplary .

Customer service exemplary . Chris was straight forward. No hassle stress free. Very straightforward. Very personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We drove from Jackson county to purchase our pre owned

We drove from Jackson county to purchase our pre owned car. Shawn made the purchase seamless and very enjoyable. He listened intently to our needs and made suggestions which resulted in our purchase. We have already recommended Shawn and Crest Lincoln to our friends. This was a 5 star experience for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My service advisor Jeff is the best.

My service advisor Jeff is the best. Professionalism #1. People#1. Competency #1. Jeff always takes the time to talk to the customer and give him a sense of security and satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Hey everyone, meet Shawn Johnson at Crest Lincoln.

Hey everyone, meet Shawn Johnson at Crest Lincoln. This guy is definitely a sales wizard and has to be the heart of Crest. His uncanny ability to connect with you will leave you feeling like you matter and not just another sale under his belt. He definitely has a knack for sales that can only be described as ‘legendary.’ He really worked hard to get us what we wanted! I mean, this has to be the best salesperson I've ever had, and I have had several cars financed. He is cool, funny, caring, and just an overall really nice guy. If I could go back tomorrow and do it all over again, I would just to feel that great experience again! When I left that day with my new car, I felt like I was driving a million-dollar car. Shawn, if you read this, I just want to say thank you again, man. You're the best, and nothing less! If anybody says different, tell them to come see me, lol! Review readers, know this if nothing else: Shawn Johnson is the go-to guy over at Crest Lincoln. 36200 Van xxxx Ave, Sterling Heights, MI 48312. Charles/Looped

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent my Sales Rep, Miles, was Patient, thorough,

Excellent my Sales Rep, Miles, was Patient, thorough, helpful and made my decision to buy my Lincoln easy. He spent a good amount of time, explaining and demonstrating all the many optional applications for my ne vehicle, and setting them up to my choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic, Miles was Patient with my many questions, he

Fantastic, Miles was Patient with my many questions, he took plenty of time to explain and set up the many feature and applications on my new Corsair for me. The best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Miles was great.

Miles was great. This was the third car we have purchased from him and will keep going back. The process is always smooth, and we are in and out very quickly with paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No