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Crest Lincoln

(805 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Reviews

(805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

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Vehicle Purchase

A truly enjoyable experience, purchasing a certified pre-owned vehicle from Crest Lincoln. I highly recommend this dealership, and staff especially Tim Stasinski, he exceeded all my expectations. If you're looking for a pre-owned vehicle, give Tim a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

I had an appointment and they took me right in. I was out of there in about 45 minutes. They have a comfortable waiting room with a nice assortments of refreshments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Disappointed

Crest Lincoln is my service dealer because of the location. It is closer than the other Lincoln dealers in the area. However too many times I've had to return because something wasn't done properly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Highly Recommend This Dealership

A truly enjoyable experience in selecting, procuring, and taking delivery of my certified used vehicle at Crest Lincoln. I highly recommend this dealership and the staff, especially my salesman Tim S. If you're looking for a vehicle, I would suggest a trip to Crest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil Cange

Had first oil change on this vehicle at the dealer. Had an appointment and they got me right in. Waiting room is spacious with snacks coffee and TV. Car was washed and returned to me in about 45 minutes. Very happy with this dealership and previous experiences here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and convenient

They took me in at my appointment time and there was not a lot of waiting time. Check out was easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Crest Lincoln!

Truly professional service!

The Service Department is always so courteous and professional -they truly know how to take care of their customers! I can always count on great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Best dealership I’ve ever taken my vehicle to for service recalls the staff is very kind considerate they know cutomer service and that’s Awesome Nancy Frasier and Jim Linville Great Employees to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great amenities

I like having the loaner vehicle availability and option for drop off to our home since I’m a busy mom.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Norman, your comments keep us motivated and working hard for all our guests! We hope to see you here again!

Oil Change service and subsequent maintenance

Efficient and friendly service. Apparently honest in bringing up a need to replace some filters and their approximate cost. Nothing over the top in courtesy but overall good service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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