Reviews
Write a reviewJohn Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.
John Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh, thank you for taking the time to share your feedback. Each employee is a valued member of the Hartnell Chevrolet Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361
Overall very good. Took me at the last minute. Service oil change
Overall very good. Took me at the last minute. Service oil change
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361
No problems so far. Got the job in the timeline they said and wouldn?t hesitate going back when needed
No problems so far. Got the job in the timeline they said and wouldn?t hesitate going back when needed
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the five-star rating, Randall! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361
great dealer and staff. made sure delivery and add on accessory service was perfect !
great dealer and staff. made sure delivery and add on accessory service was perfect !
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361
Was recently in a car accident that left my compact SUV totaled. In this market I was panicked that I would be able to find something in budget that didn't feel like junk. After spending all Saturday at different dealerships leaving more and more down after each one, we stopped into Hartnell and talked with Randy. He was absolutely fabulous. After a day of no one listening to what I was saying, and worse talking down to me like I didn't understand finance or how cars worked, it was a breath of fresh air. I slept on my options and called first thing Monday morning, John and Randy were able to gather all my data over the phone to have everything ready for me when I walked in. I wish I would have started there on Saturday, the people and quality of vehicles was 1000% better than any of the other dealerships.
Was recently in a car accident that left my compact SUV totaled. In this market I was panicked that I would be able to find something in budget that didn't feel like junk. After spending all Saturday at different dealerships leaving more and more down after each one, we stopped into Hartnell and talked with Randy. He was absolutely fabulous. After a day of no one listening to what I was saying, and worse talking down to me like I didn't understand finance or how cars worked, it was a breath of fresh air. I slept on my options and called first thing Monday morning, John and Randy were able to gather all my data over the phone to have everything ready for me when I walked in. I wish I would have started there on Saturday, the people and quality of vehicles was 1000% better than any of the other dealerships.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361
Let's be honest, many experiences with car dealers are uncomfortable, but I have leased or bought 6 cars from Hartnell and always had a pleasant experience. Call and ask for Craig. You won't be sorry you did.
Let's be honest, many experiences with car dealers are uncomfortable, but I have leased or bought 6 cars from Hartnell and always had a pleasant experience. Call and ask for Craig. You won't be sorry you did.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buying experience was fantastic in every way. Craig the salesman was great . Came from out of state and they picked me up at the airport. Vehicle was perfectly detailed and everything ready to complete the transaction very fast. Extremely satisfied.
Car buying experience was fantastic in every way. Craig the salesman was great . Came from out of state and they picked me up at the airport. Vehicle was perfectly detailed and everything ready to complete the transaction very fast. Extremely satisfied.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over 30 auto purchases in my lifetime, easily the most pleasant and knowledgeable staff I have worked with. I will in the future always shop here first!
Over 30 auto purchases in my lifetime, easily the most pleasant and knowledgeable staff I have worked with. I will in the future always shop here first!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently shopped for a used Chevy Silverado at Hartnell in Salem, Wi. Monika was my sales consultant and she was very thorough in describing the vehicle and answering all my questions, taking all the time I required. There was no pressure in the purchasing aspect, just relaxed conversation. After sales followup has been good as well.
I recently shopped for a used Chevy Silverado at Hartnell in Salem, Wi. Monika was my sales consultant and she was very thorough in describing the vehicle and answering all my questions, taking all the time I required. There was no pressure in the purchasing aspect, just relaxed conversation. After sales followup has been good as well.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Truck was not cleaned and smell bad but great service provided by Mike and Craig. Thanks
The Truck was not cleaned and smell bad but great service provided by Mike and Craig. Thanks
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 3.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks!