Reviews
They sold my a incomplete brand new 2025 chevy Colorado. The backup sensors did not work and they refuse to fix them. They keep telling me that I damaged them and can't recolobrate them. Update Kevin is working with me on getting my problems fixed. When they say they will work it out they mean it. THANK YOU SO MUCH !!!
They sold my a incomplete brand new 2025 chevy Colorado. The backup sensors did not work and they refuse to fix them. They keep telling me that I damaged them and can't recolobrate them. Update Kevin is working with me on getting my problems fixed. When they say they will work it out they mean it. THANK YOU SO MUCH !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I am glad to hear that Kevin is working with you to resolve the issues with your 2025 Chevy Colorado. At Hartnell Chevrolet Inc., we strive to ensure our customers are satisfied, and it's great to know that we're on the right track to address your concerns. If you need further assistance, please don’t hesitate to reach out. We appreciate your patience and understanding! Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
THANK YOU AGAIN!!! Its nice to know that this dealership will listen and take care of any problems you might have when purchasing from them. If your looking for a new chevy I highly recommend Tyler Maki is the best sailsman I have ever worked with.
The guys at hartnell are extremely helpful. I had an issue with my truck and the service department took care of it in a professional and timely manner. I dont think I can thank their service department enough for their professionalism and getting me back out on the road. Highly skilled team!
The guys at hartnell are extremely helpful. I had an issue with my truck and the service department took care of it in a professional and timely manner. I dont think I can thank their service department enough for their professionalism and getting me back out on the road. Highly skilled team!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're so glad to hear that our service department was able to assist you with your truck issue in a professional and timely manner. Your kind words about our skilled team mean a lot to us at Hartnell Chevrolet Inc. We appreciate your support and look forward to seeing you again on your next visit! Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
Top notch place to do business. I got a great deal without all the xx you get at other dealerships. Tyler and John were great and I have already sent a couple friends to do business at Hartnell.
Top notch place to do business. I got a great deal without all the xx you get at other dealerships. Tyler and John were great and I have already sent a couple friends to do business at Hartnell.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We truly appreciate your kind words! We're thrilled to hear that you had a great experience at Hartnell Chevrolet Inc and that Tyler and John were able to assist you effectively. It's fantastic to know you've already referred friends to us—thank you for your support! We look forward to welcoming you back in the future. Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
Highly recommend Tyler Maki. He helped with all your needs. 👍👍⬆️….. Very helpful Getting to know your Vehicle…
Highly recommend Tyler Maki. He helped with all your needs. 👍👍⬆️….. Very helpful Getting to know your Vehicle…
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We greatly appreciate your kind words about Tyler Maki and are thrilled to hear that he could assist you with getting to know your vehicle. At Hartnell Chevrolet Inc, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
I bought a Jeep there next day the brakes were squeaking, Driver side door was full of rain water. Service records stated all new brake and rotors. Only brakes and rotors were replaced. One was not. Also, Also stated that the water leaks, and obviously it wasn’t fixed. Brought it back they wanted me to split the bill with them. They knew about the problems, but they didn’t fix them. Wanted to leave a good review after this how can I?
I bought a Jeep there next day the brakes were squeaking, Driver side door was full of rain water. Service records stated all new brake and rotors. Only brakes and rotors were replaced. One was not. Also, Also stated that the water leaks, and obviously it wasn’t fixed. Brought it back they wanted me to split the bill with them. They knew about the problems, but they didn’t fix them. Wanted to leave a good review after this how can I?
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. I understand your frustration regarding the brakes and the door issue with your Jeep. We value your feedback and take your concerns seriously. I encourage you to contact me directly so we can address these matters thoroughly and find a solution together. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
HARTNELL is the best Chevy Dealership in Southeastern Wis. I've bought 5 vehicles with Craig Schiltz and each time was a GREAT experience. I just love my 2024 Traverse. Thanks Craig for being so helpful and always available when needed!!!!!
HARTNELL is the best Chevy Dealership in Southeastern Wis. I've bought 5 vehicles with Craig Schiltz and each time was a GREAT experience. I just love my 2024 Traverse. Thanks Craig for being so helpful and always available when needed!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gil, thank you for your loyalty to our dealership and for taking the time to write this review. Craig’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
Awesome dealership. All the people working there,especially Craig Schilz,are very helpful and welcoming. We will go back there for our next vehicle.
Awesome dealership. All the people working there,especially Craig Schilz,are very helpful and welcoming. We will go back there for our next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I can’t thank you enough for writing this awesome review for our dealership, Donny! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
One to say thank you to Craig and John at Hartnell Chet for helping purchase a 2024 Malibu LT. Call Craig on Tuesday with my desire for a car and had a selection by Tuesday night. Was able to get the purchased all wrapped up by Saturday morning. Thank you again Hartnell!! Really enjoying my new car. Joe S. Lake Geneva
One to say thank you to Craig and John at Hartnell Chet for helping purchase a 2024 Malibu LT. Call Craig on Tuesday with my desire for a car and had a selection by Tuesday night. Was able to get the purchased all wrapped up by Saturday morning. Thank you again Hartnell!! Really enjoying my new car. Joe S. Lake Geneva
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.
John Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh, thank you for taking the time to share your feedback. Each employee is a valued member of the Hartnell Chevrolet Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Kevin Ryczek, [email protected], (262) 843-2361
My family has been buying cars from Hartnell for more than 20 years. The service is excellent! Always a great experience with Randy, Craig, and John and the entire Hartnell team! You guys are the best!
My family has been buying cars from Hartnell for more than 20 years. The service is excellent! Always a great experience with Randy, Craig, and John and the entire Hartnell team! You guys are the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car