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Hartnell Chevy

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I will be forever purchasing my cars from here now

John Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.

I will be forever purchasing my cars from here now

John Griffin absolutely went out of his way to help me, even when he didn't need to. I didn't purchase my current vehicle from Hartnell Chevy, but from now on I am only going to be dealing with them. John helped me get the paperwork my bank needed to secure the loan to purchase out my lease when the dealership I got the car from would not, not because they couldn't, but because they wouldn't. I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle. I would highly recommend this dealership to anyone. Once again, John, thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Josh, thank you for taking the time to share your feedback. Each employee is a valued member of the Hartnell Chevrolet Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361

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Ken Noffsinger

Overall very good. Took me at the last minute. Service oil change

Ken Noffsinger

Overall very good. Took me at the last minute. Service oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361

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Service

No problems so far. Got the job in the timeline they said and wouldn?t hesitate going back when needed

Service

No problems so far. Got the job in the timeline they said and wouldn?t hesitate going back when needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the five-star rating, Randall! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361

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Gary.t.dunkin@intel.com

great dealer and staff. made sure delivery and add on accessory service was perfect !

Gary.t.dunkin@intel.com

great dealer and staff. made sure delivery and add on accessory service was perfect !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361

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Start Here

Was recently in a car accident that left my compact SUV totaled. In this market I was panicked that I would be able to find something in budget that didn't feel like junk. After spending all Saturday at different dealerships leaving more and more down after each one, we stopped into Hartnell and talked with Randy. He was absolutely fabulous. After a day of no one listening to what I was saying, and worse talking down to me like I didn't understand finance or how cars worked, it was a breath of fresh air. I slept on my options and called first thing Monday morning, John and Randy were able to gather all my data over the phone to have everything ready for me when I walked in. I wish I would have started there on Saturday, the people and quality of vehicles was 1000% better than any of the other dealerships.

Start Here

Was recently in a car accident that left my compact SUV totaled. In this market I was panicked that I would be able to find something in budget that didn't feel like junk. After spending all Saturday at different dealerships leaving more and more down after each one, we stopped into Hartnell and talked with Randy. He was absolutely fabulous. After a day of no one listening to what I was saying, and worse talking down to me like I didn't understand finance or how cars worked, it was a breath of fresh air. I slept on my options and called first thing Monday morning, John and Randy were able to gather all my data over the phone to have everything ready for me when I walked in. I wish I would have started there on Saturday, the people and quality of vehicles was 1000% better than any of the other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Kevin Ryczek, kevin@hartnellchevrolet.com, (262) 843-2361

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Great buying and ownership experience

Let's be honest, many experiences with car dealers are uncomfortable, but I have leased or bought 6 cars from Hartnell and always had a pleasant experience. Call and ask for Craig. You won't be sorry you did.

Great buying and ownership experience

Let's be honest, many experiences with car dealers are uncomfortable, but I have leased or bought 6 cars from Hartnell and always had a pleasant experience. Call and ask for Craig. You won't be sorry you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2008 Z06 Corvette

Car buying experience was fantastic in every way. Craig the salesman was great . Came from out of state and they picked me up at the airport. Vehicle was perfectly detailed and everything ready to complete the transaction very fast. Extremely satisfied.

2008 Z06 Corvette

Car buying experience was fantastic in every way. Craig the salesman was great . Came from out of state and they picked me up at the airport. Vehicle was perfectly detailed and everything ready to complete the transaction very fast. Extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Job!

Over 30 auto purchases in my lifetime, easily the most pleasant and knowledgeable staff I have worked with. I will in the future always shop here first!

Good Job!

Over 30 auto purchases in my lifetime, easily the most pleasant and knowledgeable staff I have worked with. I will in the future always shop here first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Silverado Shopping

I recently shopped for a used Chevy Silverado at Hartnell in Salem, Wi. Monika was my sales consultant and she was very thorough in describing the vehicle and answering all my questions, taking all the time I required. There was no pressure in the purchasing aspect, just relaxed conversation. After sales followup has been good as well.

Silverado Shopping

I recently shopped for a used Chevy Silverado at Hartnell in Salem, Wi. Monika was my sales consultant and she was very thorough in describing the vehicle and answering all my questions, taking all the time I required. There was no pressure in the purchasing aspect, just relaxed conversation. After sales followup has been good as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Chevy Avalanche

The Truck was not cleaned and smell bad but great service provided by Mike and Craig. Thanks

2013 Chevy Avalanche

The Truck was not cleaned and smell bad but great service provided by Mike and Craig. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks!

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