Reviews
Write a reviewService was excellent.
Bought exactly what I wanted and quickly too! Tom was great. We have bought several cars from him. We will definitely go back! Thanks Tom!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helped us into exactly what we wanted!
We came to Cortland Chrysler very upside down in a vehicle that was no longer big enough for us. They helped us into a new vehicle the same day and we are very happy. Thanks Tom, Matt and Darren.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Best experience"
This was the best car buying experience I have had in 40 years! My son was interested in a Dodge Ram truck, had researched what he wanted and had spoken with Matt Johnson on the phone to see if they had the truck he was interested in. When we came to the dealership, we worked with Mason Padron, who was very helpful.I liked the fact that we were dealt with straight forward, I didn't feel like I was playing a game like I have at other dealerships.We knew the price we could work with, and Mason made it happen. We picked the car up today and Darin closed the deal quickly with no hidden surprises. Chris went over the truck and its functions and away we went. I would definitely go back to Cortland Chrysler Dodge Jeep Ram..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pleasent surprize
I brought my researched selection to them and asked what they had to offer. I was shown a winner quickly. The other dealerships I went to were beaten in my estimate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Purchase
Always a great experience stopping in... Will always come back here for my vehicles This is my fourth vehicle I have purchased through CORTLAND Chrylser Dodge Jeep
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, attentive.
Our deal was quick, painless, and these guys did right by us compared to another dealer we went to a little bit ago. The friendly staff made sure all questions were answered. Our salesman was a really good guy, and the Internet sales guy we contacted over the phone was attentive. I was expecting not to get the deal done, but we did, and it was far better than I had hoped.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repeat customers and satisfied with our experience, again.
This is our third vehicle that we purchased from this dealership. Our sales rep., Mason Padron was courteous, polite and helpful. Purchasing a new vehicle can be an arduous and daunting process, but working with Mason made the experience much less frustrating. He was a pleasure to work with. He expedited the transaction in a reasonable time frame and we left satisfied customers once again. In my best Arnold Schwartzenegger I say, "I'll be back".
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Leasing experience
This is the first time that we have leased a vehicle - always buying until now. Tim was just great!! He explained the lease deal to us in terms we could understand. We traded in the Town & Country (which we had previously purchased from you) and left with a new one. We love it. Thanks to Tim for being so helpful and courteous in answering all our questions. Charlie and Carol Duff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I never expected a NEW car
I came into the shop with a limited budget and specific vehicle requests. Ken and his sales team treated me with dignity and like family as soon as I walked through the door. They presented me with several options and displayed a great deal of patience when I needed time to "think about it". In the end I chose leasing a brand new car - yes, me in a brand new car. The payment fit my budget perfectly and I walked out of there feeling like I got a good deal. It seemed to me that the Sales team focused more on the quality of a sale rather than their quantity of sales - which made the experience more personal to me. They just earned a recurring customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful, Very Courteous, Very Quick Sale. Professional
This is the first vehicle I've purchased from Cortland Chrysler and even though it was a Chevy I bought I am very impressed with the vehicle so far. The purchase process was very easy and all the employees were helpful and kind. I think I'd be hard pressed to find such a great deal on the vehicle I got with any other dealership, quality and professional bar none. Mason and Darin are very cool dudes! Hope to deal with you again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car