Ford of Lake Geneva

4.5 out of 5 4.5
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Ford of Lake Geneva Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2011

Since 1996 WE HAVE BEEN a LOCALLY OWNED, FAMILY-RUN DEALERSHIP LOCATED IN LAKE GENEVA WI, WE OFFER Simplified, Market-ba

...

sed PRICES ON ALL MAKES AND MODELS! ask about our NEW VEHICLE PRICE MATCH POLICY. Check out our reviews online! We love our Customers and they love us too! CALL CHUCK TODAY TO SET UP A TIME COME IN!!

"DO BUSINESS WITH A FRIEND! WE ARE FAMILY OWNED AND NOT A MEGA DEALER!"

Service

Tire Rotation

$19.95 and up*

Wheel Balance

$39.95

Oil, Filter Change

$28.95 and up*

Detailing

$79 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
62 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 7, 2020

    Everyone were stand up good people. Called on a truck and they held their word to hold it for me. They went through it and fixed brakes and front sway... bar as they they had just taken it on trade. Could have sent it down the road as is, but didn’t. Chuck the owner took great care of us. Have given four recommendations within first week.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 30, 2020

    Just now--- I purchased my used 2017 F-150 from Ford in Lake Geneva.My sales Lady Gina-went on the test drives on both trucks that I tested. I really... liked that! She was great through the whole process. I never felt pressured into anything. There was a little negotiating on the used SUV,which I trade in, but that went really well. When I came back two days later to sign the final paperwork-- I was impressed with their professional ,hometown attitude.Rob went out of his way to recommend and explain the details on the extended warranty, which I purchased for this vehicle.When I left the manager thanked me for my business. A fantastic stress-free experience all around!! I will tell anyone, I know looking for a vehicle to check them out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • August 28, 2016

    Recently I was looking for a Ford Edge My husband had purchased a truck from them last year and was impressed with their prices and personnel. I am very... happy with my easy transaction from Lake Geneva Ford. Tom, Ross and Brian were all very helpful before , during and after the sale. What a great place!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the awesome review! We are so pleased that we met your expectations... Thanks again for your business and see you for your first o...il change! Enjoy the Edge! Your Friends at Ford Of Lake Geneva

  • 5.0 out of 5
    June 18, 2020

    Luis my salesman did a very nice job. The vehicle was ready when we arrived. He previously set up an appointment with us so he was available when we... came. We didn't plan to trade our current vehicle but they offered us a very reasonable price for it so we included it in the deal. All the office staff was very friendly and accommodating and we were very satisfied with the entire experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 3, 2020

    They took several months to pay off my previous loan! Made multiple calls and attempts to get a hold of owner, but she is useless! It took having to call... the POLICE department to have them meet me there in order to get the owner to pay it! Same thing happened to our friend. Also found several other reviews saying the same thing! They do not treat their customers fairly at all! We purchased a vehicle in February and found out the air didn't work in May and because we didn't buy their warranty, they wouldn't fix it... even though their 5 point inspection clearly wasn't done thoroughly! Instead they charged us $300 for just looking at it! DON'T BUY FROM THEM! THEY ARE A SCAM BUSINESS WITH A CRAPPY OWNER!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 28, 2020

    Had a great experience working with Gina at Lake Geneva Ford, excellent service and would definately recommend others that are in need of either a new... or used vehicle!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2020

    our sales person Gina did a great job in the sale of our F-250 pick up. She was very pleasant and easy to work with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2020

    Good purchase experience with Gina Russell and Chuck Harvey. The price for the Ford Edge I bought was very competitive and the trade-in offer for my vehicle... was fair. All of the dealership's staff members were very friendly and efficient.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2020

    My Wife and I met Joe Bormes, and he lead us to a used 2013 Lincoln which we really did not have and interest in, were looking for something newer, anyway... with out any pressure Joe showed us the car and we fell in Love with this older car, also Chuck, Rob and your service manager helped us thru the process with no pressure again I never buy extended warranty's but I left with one for 60,000 miles and we are not sorry that we purchased it Thanks again to the staff we will be seeing all of you when the oil change comes up Bob and Vienna Pasche

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2019

    After finding a car I was interested in online, I visited the dealership to test it out. Loved it. Price was fair. Condition great. We had some unique... circumstances to get through in the finance process, but they were helpful in getting us payments in our price range. Had a couple minor things on the car that needed a quick fix the next day and they took care of it right away. Thanks to Josh and Rob for staying late to help us out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews