[{"id":378442,"personPtyId":38564191,"firstName":"Michael","lastName":"Pinto","titleText":"Sales Manager","emailTxt":"mpinto@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/a3b1179adba4.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1107216000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443932,"personPtyId":38583673,"firstName":"Dakota","lastName":"Brouillard","titleText":"Mazda Client Specialist","emailTxt":"dakota.brouillard@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/36029ce727f2.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":599738,"firstName":"Keith","lastName":"Ladd","titleText":"Finance Manager","emailTxt":"Kladd@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/8bef8b6c5046.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":49190,"firstName":"Mark","lastName":"Atkinson","titleText":"Mazda Sales Consultant","shortBioText":"Mark Atkinson is a lifelong resident of Fitchburg and comes to North End after years of success in the restaurant business and running a Staples store. He lives in Fitchburg with his wife and 2 sons. The whole family drives only Mazda's and Subaru's.","emailTxt":"markapps@comcast.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/224e97bc-0bc5-430f-96fe-22a81da02a8e.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":412837,"firstName":"Matt","lastName":"Rondeau","titleText":"Service Manager","emailTxt":"mrondeau@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/1acade2eb2af.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":381044,"firstName":"Josh","lastName":"Machado","titleText":"Service Advisor","emailTxt":"jmachado@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/7a9bde7efb2a.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":12310,"personPtyId":38552635,"firstName":"Marty","lastName":"Babineau","titleText":"General Manager","shortBioText":"Marty Babineau has been North End's General Manager since 2005 when the dealership was purchased by the Colonial Automotive Group. Marty comes to North End with over 20 years Automotive experience.","emailTxt":"mb21958@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/fe4bd8ba39ee.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":12445,"firstName":"Tom","lastName":"Liddle","titleText":"Business Manager","emailTxt":"tlcrf450@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":188,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/cbb7f393e063.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":12449,"firstName":"Frank","lastName":"Lajoie","titleText":"Subaru Sales Consultant","shortBioText":"Frank Lajoie has been with North End Subaru since 2006 and comes here with 25+ years in the Automotive Industry. Frank lives in Templeton with his wife Terry and their great little dog Hobo. He spends his free time gardening, reading, and spending lots of hours on his computer.","emailTxt":"flajoie@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":171,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/9cd1902bd2f3.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":12441,"personPtyId":38552648,"firstName":"Jason","lastName":"Cote","titleText":"Sales Manager","shortBioText":"Jason Cote is the longest tenured Mazda employee in the department. He is a lifelong resident of the Fitchburg Leominster area. He is a talented trumpet player and musician.","emailTxt":"jcote@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/01d8e4b2fb65.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":12383,"personPtyId":48090770,"firstName":"Jesse","lastName":"Manning","titleText":"General Sales Manager","shortBioText":"Love this store has been my home since 2005.","emailTxt":"jmanning@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/451e8886c718.jpg","drDealerId":10174,"dealerEmpStartDtUtc":"1104537600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":12384,"personPtyId":38552747,"firstName":"Frank","lastName":"Capoccia","titleText":"Subaru Sales Consultant","shortBioText":"Frank joined our Sales team in 2008 bringing with him over 10 years of sales experience. He is a Leominster native and has lived in Fitchburg for the past 18 years with wife and 2 grandchildren. Frank is retired from the USAF (20 yrs) and is a Gulf War veteran of Operation Desert Shield/Storm. He is an avid sports fan and also enjoys participating in sports activities with his grandsons.","emailTxt":"fcapoccia@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/7f7d43091f60.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":360682,"personPtyId":38563180,"firstName":"Justin","lastName":"Gordon","titleText":"Subaru Sales Consultant","emailTxt":"jgordon@northendsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/4a682bb66262.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":381017,"personPtyId":38564318,"firstName":"Rob","lastName":"Newton","titleText":"Service Manager","emailTxt":"rnewton@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/2f20c0069126.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":441872,"personPtyId":38568648,"firstName":"Matt","lastName":"Gledhill","titleText":"Sales Manager","shortBioText":"Hi, my name is Matt. I live in Ashby, MA with my wife Ashley and two beautiful daughters, Meredith & Nora. My favorite hobby outside of the dealership is golfing. I have been in the automotive business since 2011.","emailTxt":"mgledhill@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/6f5a14f83a73.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":381020,"personPtyId":38564180,"firstName":"Collette","lastName":"Marceau","titleText":"Service Specialist","emailTxt":"cmarceau@buynorthendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/e93180120044.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":462415,"firstName":"Scott","lastName":"Boudreau","titleText":"Service and Parts Specialist","emailTxt":"Sboudreau@northendmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/84721f460594.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":378301,"firstName":"Greg","lastName":"Nuorimo","titleText":"Subaru Sales Consultant","emailTxt":"gnuorimo@northendsubaru.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/eb626340bb53.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":572629,"firstName":"Bryan","lastName":"Johnston","titleText":"Internet Specialist","emailTxt":"bryan.johnston427@gmail.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/a77a6eddd49f.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":13731,"firstName":"Bob","lastName":"Waite","titleText":"Subaru Sales Consultant","shortBioText":"Bob Waite joined North End Subaru-Mazda over nine years ago, after 20 years with Infiniti. He specializes in Leasing and Finance options for New and Pre-owned vehicles.\r\n\r\nLiving in New Hampshire he has owned many Subaru's. They are perfect for adventures in RallyCross racing, skiing, or transporting his Portuguese Water Dogs to the beach.\r\n\r\nHis families winery, Averill House Vineyard is proudly part of the North End Rewards program which offers exclusive savings and experiences to North End clients.","emailTxt":"rcwracer@yahoo.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/23fccb98badd.jpg","drDealerId":10174,"dealerEmpStartDtUtc":"1235865600","industryStartDtUtc":"491702400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":412835,"personPtyId":38566452,"firstName":"Zach","lastName":"Shepard","titleText":"Parts Manager","shortBioText":"Hey I am Zach Shepard. I've been in the automotive industry since 2012 and have worked in almost every department in the field. Currently working as the Assistant Parts Manager at North End Mazda. I am an avid musician and car enthusiast, working on my own remixes and mashups and my project car, a 1981 Fiat Spider 2000 in my free time.","emailTxt":"zshepard@buynorthendmazda.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28812/employees/97fd8b14f0db.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":507371,"personPtyId":53752689,"firstName":"Rob","lastName":"Laflamme","titleText":"Subaru Sales Consultant","emailTxt":"roblaflammenorthend@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/5a0565a16598.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":12309,"personPtyId":38552744,"firstName":"Andrew","lastName":"Turner","titleText":"Part Manager","emailTxt":"aturner@northendsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/4aae4f29c2e3.jpg","drDealerId":10174,"dealerEmpStartDtUtc":"1091318400","industryStartDtUtc":"1091318400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":381050,"firstName":"Brian","lastName":"Gonynor","titleText":"Parts Specialist","emailTxt":"bgonynor@northendsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10174/employees/1e73bb0f0169.jpg","drDealerId":10174,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":619555,"firstName":"Scott","lastName":"Arciprete","titleText":"Sales Manager","emailTxt":"scott@buynorthendmazda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28812,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":572628,"firstName":"Sierra","lastName":"Martin","titleText":"Internet Specialist","emailTxt":"sjmartin35@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28812,"certifiedEmployee":false,"deptDscrp":"Sales"}]

North End Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

North End Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since January 2006

North End Subaru is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained tec

...

hnicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!

"A proud member of the Colonial Automotive Group, serving Southern New England for over 40 years"

Service

Tire Rotation

$20 and up*

Oil, Filter Change

$59.95 and up*

Check Engine Light Diagnosis

$125 and up*

Spark Plug Replacement

$125 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1604 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 13, 2019

    Marty stands behind the customer and the Subaru product. After having issues w our 2015 Subaru Outback, he went above and beyond to make sure we were... satisfied with our trade in to a 2019 model. We were so pleased with his care and integrity.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marty Babineau

    General Manager

    (5.0) 34 reviews

    Bob Waite

    Subaru Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 8, 2019

    I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North... End Mazda blew them out of the water with their exceptional customer service and transparency. Although a bit of a far drive for us as we live in the Boston area, we took the chance as the used car we were interested in looked amazing and had such low mileage. When we arrived we were warmly greeted and immediately attended to. We had worked with Bryan over the phone and when we were there, the new sales rep Logan was great as well. He took the time to show us the car we were interested in and answered any questions we had. We were undecided between the car we originally wanted and another great car that we saw in the lot. Not only did Logan physically pull the cars up side by side for comparison sake, but he pulled a comparison up on the computer as well; focusing on the features that were most important to us. In the end we decided to purchase the car we originally came there for. The car was very fairly priced and they were so great as to replace a scratched tire rim for us. Working with their finance person, Keith was just as pleasurable. When he tells you he's good at what he does, believe him! Their sales manager Mike, was also just as wonderful. He greeted us when we initially walked in and came out to talk with us once it was immediately clear that we wanted to make an offer on the car. Everyone was just so welcoming and friendly. Most of the team there, who I haven't even mentioned since they weren't directly involved in the sale, interacted so sweetly with our 1 year old son and remembered us when we came back a few days later. You can tell that they are a no BS dealership that want to sell cars honestly and fairly. I would take the drive again in a heartbeat for my next car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Pinto

    Sales Manager

    (5.0) 36 reviews

    Keith Ladd

    Finance Manager

    (5.0) 6 reviews

    Bryan Johnston

    Internet Specialist

    NOT RATED

  • January 3, 2018

    We purchased our most recent Subaru from North End Subaru with the help of Bob Waite. Bob was funny and charming and was able to find us exactly what... we were looking for which was awesome since my hubby was pretty picky about what he did and didn't want in a new vehicle. We had the 2018 Forester and Outback on our shortlist and Bob provided us with plenty of information including the pros and cons of each. Both models were on the showroom floor and Bob went over each vehicle thoroughly with us. We ended up choosing the 2018 Subaru Outback 2.5i Premium and we were pleasantly surprised when Bob quoted us a great price right out of the gate, no "wheeling or dealing" just a fair price that fit our budget as well as met our needs and they were kind enough to throw in the remote start and WeatherTech floor liners at no extra charge when we asked for them. The 0% interest from Subaru Financing was also a great selling point and Tom Liddle was able to quickly help us through the credit process and get all our paperwork in place for our pickup a few days later. On-site registration is a lovely convenience as well as it saved us standing in line for an hour at the RMV. Overall a GREAT experience! I would definitely recommend Bob and the North End Team.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2019

    I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, informative... and extremely helpful with teaching me all the new technology my new car has to offer. I am a long time customer, buying my last few cars from North End Mazda because I've always had a good experience when buying here without any pressure. Mike Pinto worked with me to find me the best price and I would recommend anyone that's looking for a Mazda to buy here. They are very respectful, knowledgeable and not pushy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Pinto

    Sales Manager

    (5.0) 36 reviews

    Dakota Brouillard

    Mazda Client Specialist

    (5.0) 12 reviews

    Keith Ladd

    Finance Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    October 31, 2019

    My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited... a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan Johnston and Mark Atkinson and the whole team over there were helpful, knowledgeable and, most importantly, extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My new Mazda3 hatchback is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Pinto

    Sales Manager

    (5.0) 36 reviews

    Mark Atkinson

    Mazda Sales Consultant

    (5.0) 156 reviews

    Bryan Johnston

    Internet Specialist

    NOT RATED

    Zach Shepard

    Parts Manager

    NOT RATED

  • 5.0 out of 5
    October 28, 2019

    Had our Subaru in for routine maintenance plus a quick recall that just showed up. Tom our service advisor was excellent to deal with. Thanks for the... great service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2019

    I never thought that getting a vehicle looked at or serviced would be as easy and smooth until I dealt with the service department at Subaru.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Rondeau

    Service Manager

    (5.0) 49 reviews

  • 5.0 out of 5
    October 28, 2019

    They are the best group of people to deal with when you need to get your car fixed. I highly recommend going to North End Subaru you won’t regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Matt Rondeau

    Service Manager

    (5.0) 49 reviews

    Josh Machado

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    October 27, 2019

    Always great service from the great service team at North End Subaru I am very pleased every visit They really do a great job at this dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Josh Machado

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    October 23, 2019

    I had the good fortune to have Dakota Brouillard as my sales representative. He was friendly, honest, and informative. This store is a no dicker used... car dealer and therefore no real pressure on the sale. However, they do want to sell you services and extended warranties with the vehicle. If you are looking for a Mazda call Dakota! 2013 DGC Boston, MA

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Dakota Brouillard

    Mazda Client Specialist

    (5.0) 12 reviews

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