North End Subaru

Marty stands behind the customer and the Subaru product. After having issues w our 2015 Subaru Outback, he went above and beyond to make sure we were... satisfied with our trade in to a 2019 model. We were so pleased with his care and integrity.

I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North... End Mazda blew them out of the water with their exceptional customer service and transparency. Although a bit of a far drive for us as we live in the Boston area, we took the chance as the used car we were interested in looked amazing and had such low mileage. When we arrived we were warmly greeted and immediately attended to. We had worked with Bryan over the phone and when we were there, the new sales rep Logan was great as well. He took the time to show us the car we were interested in and answered any questions we had. We were undecided between the car we originally wanted and another great car that we saw in the lot. Not only did Logan physically pull the cars up side by side for comparison sake, but he pulled a comparison up on the computer as well; focusing on the features that were most important to us. In the end we decided to purchase the car we originally came there for. The car was very fairly priced and they were so great as to replace a scratched tire rim for us. Working with their finance person, Keith was just as pleasurable. When he tells you he's good at what he does, believe him! Their sales manager Mike, was also just as wonderful. He greeted us when we initially walked in and came out to talk with us once it was immediately clear that we wanted to make an offer on the car. Everyone was just so welcoming and friendly. Most of the team there, who I haven't even mentioned since they weren't directly involved in the sale, interacted so sweetly with our 1 year old son and remembered us when we came back a few days later. You can tell that they are a no BS dealership that want to sell cars honestly and fairly. I would take the drive again in a heartbeat for my next car.

We purchased our most recent Subaru from North End Subaru with the help of Bob Waite. Bob was funny and charming and was able to find us exactly what... we were looking for which was awesome since my hubby was pretty picky about what he did and didn't want in a new vehicle. We had the 2018 Forester and Outback on our shortlist and Bob provided us with plenty of information including the pros and cons of each. Both models were on the showroom floor and Bob went over each vehicle thoroughly with us. We ended up choosing the 2018 Subaru Outback 2.5i Premium and we were pleasantly surprised when Bob quoted us a great price right out of the gate, no "wheeling or dealing" just a fair price that fit our budget as well as met our needs and they were kind enough to throw in the remote start and WeatherTech floor liners at no extra charge when we asked for them. The 0% interest from Subaru Financing was also a great selling point and Tom Liddle was able to quickly help us through the credit process and get all our paperwork in place for our pickup a few days later. On-site registration is a lovely convenience as well as it saved us standing in line for an hour at the RMV. Overall a GREAT experience! I would definitely recommend Bob and the North End Team.

I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, informative... and extremely helpful with teaching me all the new technology my new car has to offer. I am a long time customer, buying my last few cars from North End Mazda because I've always had a good experience when buying here without any pressure. Mike Pinto worked with me to find me the best price and I would recommend anyone that's looking for a Mazda to buy here. They are very respectful, knowledgeable and not pushy.

My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited... a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan Johnston and Mark Atkinson and the whole team over there were helpful, knowledgeable and, most importantly, extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My new Mazda3 hatchback is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience!

Had our Subaru in for routine maintenance plus a quick recall that just showed up. Tom our service advisor was excellent to deal with. Thanks for the... great service!

I never thought that getting a vehicle looked at or serviced would be as easy and smooth until I dealt with the service department at Subaru.

They are the best group of people to deal with when you need to get your car fixed. I highly recommend going to North End Subaru you won’t regret it.

Always great service from the great service team at North End Subaru I am very pleased every visit They really do a great job at this dealership

I had the good fortune to have Dakota Brouillard as my sales representative. He was friendly, honest, and informative. This store is a no dicker used... car dealer and therefore no real pressure on the sale. However, they do want to sell you services and extended warranties with the vehicle. If you are looking for a Mazda call Dakota! 2013 DGC Boston, MA