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Greater Lowell Buick GMC

(35 reviews)

Reviews

(35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greater Lowell Buick GMC from DealerRater.

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I would give 20 stars if I could—Greater Lowell Buick GMC is truly that exceptional. For the past 12 years, I’ve trusted them for both sales and service, and they have never once disappointed. They are the gold standard that every dealership should aspire to, from their sales team to their service department. Every single person I’ve interacted with is consistently kind, professional, trustworthy, and incredibly knowledgeable. It’s clear they take pride in their work and genuinely care about their customers. Their hard work and attention to detail make every visit seamless and stress-free. What really sets this dealership apart is the overall experience—it’s not just about buying or servicing a car, it’s about building a relationship with a team you can rely on year after year. They are an absolute joy to work with, and I can’t recommend them highly enough.

I would give 20 stars if I could—Greater Lowell Buick GMC is truly that exceptional. For the past 12 years, I’ve trusted them for both sales and service, and they have never once disappointed. They are the gold standard that every dealership should aspire to, from their sales team to their service department. Every single person I’ve interacted with is consistently kind, professional, trustworthy, and incredibly knowledgeable. It’s clear they take pride in their work and genuinely care about their customers. Their hard work and attention to detail make every visit seamless and stress-free. What really sets this dealership apart is the overall experience—it’s not just about buying or servicing a car, it’s about building a relationship with a team you can rely on year after year. They are an absolute joy to work with, and I can’t recommend them highly enough.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easiest car purchase ever. No pressure or haggling. They took care of everything. Transaction was seamless.

Easiest car purchase ever. No pressure or haggling. They took care of everything. Transaction was seamless.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very satisfying with the whole process. I have purchased many vehicles and this one went perfectly. I would definitely recommend this dealership. Thank you greater lol GMC

Very satisfying with the whole process. I have purchased many vehicles and this one went perfectly. I would definitely recommend this dealership. Thank you greater lol GMC

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Because of the service of this dealership, I have continued to return over the last six years.

Because of the service of this dealership, I have continued to return over the last six years.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I brought my vehicle in for service wanted them to take a look at my heat controls that you replaced because the AC in the defroster light background light does not illuminate He said he would look at it with me never did never fixed

I brought my vehicle in for service wanted them to take a look at my heat controls that you replaced because the AC in the defroster light background light does not illuminate He said he would look at it with me never did never fixed

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great place to bring your vehicle for repairs, honest work and very helpful employees, nice waiting area, they even show me the new 2025 terrain while I was waiting.

Great place to bring your vehicle for repairs, honest work and very helpful employees, nice waiting area, they even show me the new 2025 terrain while I was waiting.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy to work with, work completed as promised. Will return to this dealership for future service.

Easy to work with, work completed as promised. Will return to this dealership for future service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was great , in and out in little over and hour , oil change and sticker

Service was great , in and out in little over and hour , oil change and sticker

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly, worked with salesman Chris an GM Jim. Also met the owners. Everyone made the whole deal go smoothly. Mom and Pop dealership. Will definitely be my go to in the future

Very friendly, worked with salesman Chris an GM Jim. Also met the owners. Everyone made the whole deal go smoothly. Mom and Pop dealership. Will definitely be my go to in the future

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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People were very friendly. Sales person, Angel Gonzalez was very professional knowledgeable and patient with me when explaining the features of the car. However, the dealership's listing price online was less than I was quoted in person, not too reliable or honest. They almost lost the sale except for Angel.

People were very friendly. Sales person, Angel Gonzalez was very professional knowledgeable and patient with me when explaining the features of the car. However, the dealership's listing price online was less than I was quoted in person, not too reliable or honest. They almost lost the sale except for Angel.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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