Feldman Chevrolet of Highland

Young salesman ok. The rest of the so called team lied on the phone to cover for each other. No detailing before delivery and disrespectful.

Everyone at the dealer was awesome! My salesman Patrick worked his magic and got me out of my lease and into the truck I really wanted.

I was looking for a new car for my family I have two small children 2 and 3 in age and Ryan helped me to find and made purchasing the trax very easy for... me.

The sales reps at this dealership will not let you leave without making a purchase (even a ?purchase? you never actually agreed to). Even if it means keeping... you for hours to attempt to bargain with you. The worst part is that when you finally come to an agreement, and state that you need to go home to discuss the agreement with your spouse, they force you to either forfeit the agreement, or purchase the vehicle (or just keep you so long your annoyed that you sign anything just to get the F-out if there).

Avoid this dealership! Horrible customer service! I was told they would have a vehicle for me to see on a specific day. When I arrived I was told that... it was 20 minutes down the road at their other location. Ok drive down there to find out it was at the first location! Complete waste of time and fuel!

We are several hours away. Made a deal online with a trade. Gave them VIN and pics, with the understanding that we were in the ball park and either... side could back out. Due to personal reason, we could not go up for several weeks. So I let them know. I was told they would bring the vehicle to me. I said o.k. but then I was told they could not meet my trade price without seeing my trade first and it had to be nearly perfect. I asked what that meant for a car with 100k miles and got no response. I then said can you bring the vehicle to me with no trade. Then I was told no. The deal on the vehicle was with the assumption they would offset with my trade??? Which apparently what they offered was too much??? So bottom line no deal after they agreed to one. Their vehicle even had a minor accident. I was given them more then wholesale and was taking wholesale for mine. So be cautious if you try to buy remotely even though theey 'do that all the time'.

I call the dealership over a truck on cars.com and I am told the truck is available. I ask a few questions and sounds great . I ask for a credit application... and they send it out to my via text message! After I fill out I get a call from another salesman who informed me the truck was 30000 dollars more than listed lol ! Not 3000 yes thirty thousand dollars more ? I tell the shady guy on the phone I thought the old switch and bait routine was no longer alive and well and he laughed and hung up ! Sad place ! I was going to buy a dodge just like this same Chevy but with the 12 inch screen and the same truck is 20000 cheaper ? So off to dodge I go ( plus dodge has four wheel suspension and no back struts which make it ride way better !

Let me first say that the original salesman that I talked to Brandon Motis was supposed to be my salesman and I had a scheduled appointment for 12 noon.... I arrived at the dealership and had to wait 30 minutes before Brandon told me he was too busy and would have to give me to another salesman which was Eric Swiden. I started talking with Eric and advised him that I was pre-approved from GM Financial already and that he would not need to run my credit all you would have to do is just contact GM Financial and he would not even talk to me or do a deal unless the dealership was to run another credit report. I explained to him my budget and he kept trying to negotiate more and longer terms which would have put the vehicle pass the 36-month warranty covering it Bumper to Bumper the gentleman in Back That is supposed to be the finance manager is very not professional and the actual dealership totally as a whole is the worst dealership I have ever been to and will never go back there and will be advising everybody I know that this dealership has poor service and does not go by the Numbers at all

I had the opportunity to work with Aden Wheeler and Don Young to purchase my sons first car. They were excellent. A special thanks also to Whitney for... all of her help on the paperwork end!

Kurt Chapelle made my car buying experience very pleasant. Everything was ready in no time. All of my questions were answered. I have recommended Kurt... to several people and they have all been happy with their car buying experience and have been repeat customers! Love his videos as well!