Feldman Chevrolet of Highland

If you are looking to buy a car please do yourselves a favor and go elsewhere. They clear engine codes off cars and then sell them to people. My friend bought a car and literally on the drive home check engine light came on, they "fixed it" and guess what check engine light back on. The staff here was very rude as well. They just take advantage of people and will screw you over.

I have worked with Eric Swiden at this dealership over the past 5 years and he has worked very closely with me as a customer to ensure that I am completely satisfied with all aspects of a new car purchase and trade in. My purchase experience yesterday was the fastest I have experienced including arranging a test car drive. He tries real hard!

Stay away from this dealership! Searching for a “certified used gmc” on Cars.com, the car they were selling popped up and showed as a “certified used gmc”. Worked out a deal and drove an hour and a half to complete the purchase. Only to find out it’s not a certified used car unless you pay $549. Their reasoning for an extra charge was they put it in the “sellers notes” as an “optional extended warranty” even though it will pop up under the certified search.

I went in to find out my options on my year-end lease. Eric Swiden was able to answer all of my questions. My vehicle was not available so i opted to purchase the vehicle. He reactivated ONSTAR and put me on his call list when the vehicle become available.

Excellent experience !!!! Lease a Trax good lease price.

ABSOLUTE WORST DEALERSHIP NICK IS A CROOK AND A BLATENT LIAR SHOULD BE FIRED TODAY TOLD ME MY TRUCK HAD HEATED STEERING WHEEL AND WHEN THE CHIPS CAME IN AFTER WAITING 7 MONTHS THEY TOLD ME THAT I HAD NO HEATED STEERING WHEEL OPTION..I CALLED GM CUSTOMER SERVICE DEPT AND THEY SAID ALL THEY COULD DO IS A $100 VOUCHER!!!I WAS GOING TO ORDSER A CADILLAC LYRIC BUT I WILL NEVER BUY OR LEASE GM EVER AGAIN AND THIS IS AFTER 5 THREE YEAR LEASE WITH GM

I was asked to come in for a look at my trade in, within 40 min Eric had everything done. I would highly recommend Eric, best experience I’ve had buying a new truck.

The absolute worst car buying experience I have ever had. I went to a Chevrolet dealership to avoid the used car lot hassle and the used car lot hassle is exactly what I received. I drove 3 hours to Feldman's for what I thought was a good deal and the experience has proven otherwise. I honestly should have walked away from the deal when no one would go over the sales agreement with me. I was given an iPad and told to click sign and next. When I had questions or was reading over the sales agreement, I was told to click sign and next. I did as instructed and not reading and just clicking sign and next added $2000 in hidden fees to the cost of my truck. I found the inflated sales price when I had to resign my paperwork because the finance guy had put down my address incorrectly. This caused the first delay in my title paperwork being sent to me. A couple of weeks go by and I still had not received my title. I reached out again to see what was going on as my 45 day temporary tag had 10 days left before it expired. I was once again sent paperwork to review and resign because their finance guy had for the second time incorrectly submitted the sales paperwork for the title transfer. I called again 2 days before my temporary tag was to expire and was told that it was not Feldman's fault for the delays, it was because of Covid. I was told to illegally drive on my expired plate until I received the paperwork for the title transfer. They would not send me a dealership plate to use. The day after my temporary tag expired I had to get a rental vehicle so I had transportation. I called Feldman again and asked for a manager and was transferred to the same finance guy that cannot do paperwork. I let him know of the situation and he then said he would send a dealership plate out the next business day. This was Saturday and the plate was not sent until Monday, I received it Tuesday and returned my rental. I spoke with another manager about the $500 rental bill and they said the rental was my choice and I should have driven illegally on the expired temporary tag. If you buy through Feldman, read over everything twice and still be ready to be cheated!

Feldman Chevrolet is a supreme car dealership and service center. From purchase to service- Feldman goes above and beyond to make sure your customer experience never disappoints. Feldman of Highland will continue to be our only car dealership!

Feldman Chevrolet of Highland Nov 29, 2022 EricIsADick Attempting to pay off a lease vehicle, this dealership and Eric Swiden in particular tried to add $2000 in "processing" and "doc" fees to my buyout amount. Folks, all you owe is the buyout amount and the sales tax on that. I called GM financing and since I had the money in my checking account, I was able to pay it off right online, no extra fees at all. What REALLY chaps my xxx is that I gave Eric the opportunity to not only complete the sale on the lease vehicle, but lease me an additional vehicle and he blew that too. So long Feldman, NEVER again.