Friendly Dodge Chrysler Jeep RAM Inc

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 AM
Service 7:30 AM - 5:00 PM

Friendly Dodge Chrysler Jeep RAM Inc Hours

Sales

Monday

9:00 AM - 8:00 AM

Tuesday

9:00 AM - 8:00 AM

Wednesday

9:00 AM - 8:00 AM

Thursday

9:00 AM - 8:00 AM

Friday

9:00 AM - 6:00 AM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

The strong and committed sales staff at Friendly Dodge Chrysler Jeep is waiting to guide you in your search for a new ca

...

r! We maintain a large inventory of new and pre-owned Chrysler, Dodge and Jeep vehicles that you can get a great deal on, with the help of our friendly financial staff. Other things you'll find at our Penn Yan, NY dealership include top tier service, a fully stocked inventory of OEM car parts and more specials and incentives than you'll know what to do with!

"Expect More, Get More!"

Service

Oil, Filter Change

$27.95 and up*

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Wiper Blade Replacement

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
297 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 19, 2019

    FDCJ takes the time to listen to their customer's needs and concerns gets you in and out in a timely manner depending upon the service needed

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Penny and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Friendly Dodge. We are driven t...o offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Friendly Dodge team.

  • 5.0 out of 5
    November 19, 2019

    Good experiences, friendly environment, dont try to push you into something you dont want. My sales women was great and very professional. Been buying... from here since 2000

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Friendly Dodge. Thank you so much for your business and please let us know if there's anything else we can do for you. Friendly Dodge team.

  • August 30, 2016

    I was in town visiting family and began to have issues with my vehicle. I was referred to Jordan by a family member, he made the process incredibly easy.... I fell in love with a red compass and he made it happen in a payment that I could afford. Jake in finance was even able to get me a better rate then my local credit union could as well. I WILL be back to Friendly again!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Linda, we are happy to hear that your experience here at Friendly Dodge was one to make you come back! We look forward to seeing you for your ne...xt vehicle purchase! Congrats!

  • 5.0 out of 5
    November 18, 2019

    Always friendly customer based service. Great group of people. Never leave feeling unsatisfied! They go above and beyond and make you feel like family.... Won't go to any other dealership because they just can't top Penn Yan and their great group of workers! Thank you!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your kind words about your experience at Friendly Dodge! We love our happy customers and are honored to... have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Friendly Dodge team.

  • 5.0 out of 5
    November 17, 2019

    Fast service as usual, bought my car here, will buy my next. Very upfront and honest. Really sucks that good customers cant break high dollar repair bills... into, two payments any longer!! A few bad eggs shouldn't spoil the whole dozen. I request y'all bring that policy back to valued customers, especially ones whom financed a vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Steven,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow a...nd improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Friendly Dodge team.

  • 5.0 out of 5
    October 14, 2019

    They were able to get me in at my scheduled time and washed my truck at the end of the service work.

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, we are glad to hear you enjoyed your recent visit to our service department. At Friendly Dodge we believe clean cars make happy customers and a...re pleased to hear you appreciated your free car wash! Friendly Dodge team.

  • 5.0 out of 5
    October 11, 2019

    Rod Cole makes the process easily and painless. I like how he knows exactly what I want and for what price and he gets me to that as close as possible.... Sometimes he even knows what I want before I do. I love my new Jeep all thanks to him showing me a picture 24 hours later it was mine.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Danielle, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service h...as earned your repeat business. I hope you are continuing to enjoy your purchase from Friendly Dodge. We can't wait to see you for your next servicing appointment! Friendly Dodge team.

  • 5.0 out of 5
    October 9, 2019

    Staff are always friendly on the phone and go out of their way for the customer. The service Dept is the best.

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    Came in for service or repair
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    Dealer Response

    Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.... Friendly Dodge team.

  • 5.0 out of 5
    October 9, 2019

    Heather Uvanni is the best!!! Always available, friendly and definitely know how to match best cars to customers ! No reason to go anywhere else

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Bonnie and thank you! We can't tell you how much we appreciate your customer loyalty! Friendly Dodge team.

  • 4.0 out of 5
    October 9, 2019

    Convenient to work- You Pick it up and Bring it back when Done. And you Notify me when Additional Work is Needed. Seems Every time I schedule Regular... Service the Bill Ends up Over $300.00. Brakes seem to be an issue with this Model as well as Exhaust. It's Only 5 yrs old and Under 40K Miles.

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    Came in for service or repair
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    Dealer Response

    We would like to thank you for sharing your honest review view. We appreciate your feedback as it helps us grow as a dealership. We will be sharing yo...ur comments with our team and we encourage you to contact us if you would like to further discuss your visit Friendly Dodge team. .

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