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Friendly Dodge Chrysler Jeep RAM Inc

(817 reviews)

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly and Knowledgable

Mike Webster was great to work with. He made the buying experience easy. He was very friendly and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric, thanks for the review! I'm glad to hear you had a great buying experience with us!

Greatly Impressed

We were greatly impressed with Heather Uvanni and everyone involved with our purchase of the new 2015 Ram 3500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Russell, thanks for the kind review. Enjoy your new RAM 3500!

Efficient Salesman

Dave was a friendly efficient salesman who went out of his way to facilitate the sales process and meet our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Cindi, I'm glad to hear that your experience with Dave Dunn was all you had hoped it to be! Enjoy your Dodge Grand Caravan!

Buying a used vehicle

Dave Dunn was very curious and knowledgeable about the used vehicles! Thanks Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Hilda, thank you for the kind comment, and thank you for choosing Friendly Dodge in Penn Yan!

Couldn't be happier!

Joe helped me get into the right truck, it was just right for me. Couldn't be happier! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shawn and Christine, I'm glad to hear that Joe was able to help you find the truck you were both looking for! Congratulations, and enjoy!

Highly Recommend

Great, this dealership came highly recommend to us from friends and family. Joseph Curtis was a pleasure to deal with! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for the kind review! I'm glad to hear your experience with Joe was a positive one. Good luck with your new vehicle and we hope to see you again here at Friendly Dodge in the future!

Great experience!

Jordan was AWESOME to work with!!! Great experience! We purchased a Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lisa, I'm glad to hear that your experience here at Friendly Dodge with Jordan was worthwhile and met all your expectations! Enjoy the new Jeep Grand Cherokee. We hope to see you in the near future again!

Very Friendly

Very friendly and hard working to help. Thanks Holly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello James, thanks for the kind review. I'm glad to hear that Holly was helpful! Enjoy your new truck!

Our 3rd time working with Friendly Dodge!

This is our third truck we bought from Mike Webster, very personable, doesn't treat us like another sale, but more like friends helping friends. I would recommend anyone looking to buy to Mike Webster here at Friendly Dodge! Thanks for everything Mike! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Randi, thank you for the kind comment, and for being a loyal customer! I'm happy to hear Mike is always helpful! If you need anything, just give Friendly Dodge or Mike Webster a call!

Winning Team!

This is definitely a winning team at Friendly Dodge. I truly appreciate the respect, courtesy, professionalism and expertise. In particular Mike Webster, he is extremely knowledgeable and was very thoughtful and helpful. Hats off to Nathan Murphy also, he bent over backwards to make this deal fit my budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Albert, thank you so much for your feedback. I'm happy to hear that you enjoyed working with Mike and Nathan! If you need any further assistance please don't hesitate to give Mike or Friendly Dodge a call. We are always here to help. Have a great new year with your new Dodge Durango!