Reviews
Working with Rick was an absolute pleasure.
Working with Rick was an absolute pleasure. No pressure quick service made my buying experience well above average.
Working with Rick was an absolute pleasure.
Working with Rick was an absolute pleasure. No pressure quick service made my buying experience well above average.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Great response time.
Great response time. Easy to work with. Easy to make the deal. Great place to buy a vehicle.
Great response time.
Great response time. Easy to work with. Easy to make the deal. Great place to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Motor Mall. We look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Great experience!
Great experience! Nelson was very friendly and easy to work with. Will definitely be back for our next car.
Great experience!
Great experience! Nelson was very friendly and easy to work with. Will definitely be back for our next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Rick went above and beyond!
Rick went above and beyond! Helped me purchase a new vehicle for my son long distance while deployed to the Middle East. His service made for a smooth process and I am extremely grateful!
Rick went above and beyond!
Rick went above and beyond! Helped me purchase a new vehicle for my son long distance while deployed to the Middle East. His service made for a smooth process and I am extremely grateful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Price was right, process was efficient, waiting in the
Price was right, process was efficient, waiting in the dealer to pick up and sign paperwork was minimal - all paperwork and negotitation was done online or through text. Easy way to purchase a vehicle.
Price was right, process was efficient, waiting in the
Price was right, process was efficient, waiting in the dealer to pick up and sign paperwork was minimal - all paperwork and negotitation was done online or through text. Easy way to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Butch does not care about the customer nor advocates for
Butch does not care about the customer nor advocates for the customer. Will repeatably tell you the dealer is indemnified where he feels they can do anything and not be held accountable. All about the profit and not the a satisfied customer.
Butch does not care about the customer nor advocates for
Butch does not care about the customer nor advocates for the customer. Will repeatably tell you the dealer is indemnified where he feels they can do anything and not be held accountable. All about the profit and not the a satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Car was priced well.
Car was priced well. Purchase was pleasant- no pressure at all. I would recommend for sure:
Car was priced well.
Car was priced well. Purchase was pleasant- no pressure at all. I would recommend for sure:
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Dick Scott Motor Mall! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Worst customer experience ever.
Worst customer experience ever. Performed unauthorized repairs. Car not fixed or able to be driven. Don't go to Dick Scott Motor Mall
Worst customer experience ever.
Worst customer experience ever. Performed unauthorized repairs. Car not fixed or able to be driven. Don't go to Dick Scott Motor Mall
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please get in touch with us directly to let us know the best way to contact you, and we will reach out. Jud Scott
Everything at the dealer was OK only problem issue.
Everything at the dealer was OK only problem issue. I have it. We lost air pressure on on one of our right front tire and I got a problem with one of my mirrors on the right side. It’s got a little piece of metal sticking out. I already got with Rick about that issue
Everything at the dealer was OK only problem issue.
Everything at the dealer was OK only problem issue. I have it. We lost air pressure on on one of our right front tire and I got a problem with one of my mirrors on the right side. It’s got a little piece of metal sticking out. I already got with Rick about that issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Get your best shot at Dick Scott! Your customer service team @ Dick Scott
Very professional.
Very professional. Answered all my questions. My new car was mint clean when they delivered it to me. Will definitely buy future vehicles from Dick Scott Motor Mall. Customer for life
Very professional.
Very professional. Answered all my questions. My new car was mint clean when they delivered it to me. Will definitely buy future vehicles from Dick Scott Motor Mall. Customer for life
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott