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Dick Scott Motor Mall

(1,368 reviews)
Visit Dick Scott Motor Mall
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 450-2606 (866) 450-2606
Used (866) 497-5457 (866) 497-5457
Service (866) 500-8797 (866) 500-8797

Inventory

See all 104 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2010.
We are Family Owned and Operated and have been in business for over 40 years. Our dealerships are sanitized regularly to provide a safe germ-free environment for our employees and customers. We sell new Dodge Chrysler Jeep vehicles Ram and Promaster Trucks and have a huge inventory of certified preowned vehicles.

You can browse our inventory select a vehicle finalize a purchase and arrange for a NO-CONTACT delivery of your freshly sanitized vehicle COMPLETELY ONLINE!

Our service department services ALL makes and models and offers drop-off and pick-up options with limited to no contact.
Get Your Best Shot. We're Better. We'll Prove It!

Service center

Phone number (866) 500-8797

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Scott Motor Mall from DealerRater.

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Just bought our 10th vehicle from here.

Just bought our 10th vehicle from here. The three hour drive from the Alpena area is worth it for the service and selection!!

Just bought our 10th vehicle from here.

Just bought our 10th vehicle from here. The three hour drive from the Alpena area is worth it for the service and selection!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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We have been buying vehicles from Rick for the past 15

We have been buying vehicles from Rick for the past 15 years. Great services and price every time. They will go out of their way to make sure you get what you want. Definitely worth stopping in and chatting with them before you buy.

We have been buying vehicles from Rick for the past 15

We have been buying vehicles from Rick for the past 15 years. Great services and price every time. They will go out of their way to make sure you get what you want. Definitely worth stopping in and chatting with them before you buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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Always a pleasure doing business with Rick Tavormina.

Always a pleasure doing business with Rick Tavormina. I have bought several vehicles from Rick and have never been disappointed. I recommend Dick Scott to anyone looking for a new ride. Rick makes it easy, answers any questions, and listens attentively. Always a great experience, my next vehicle will also be bought at Dick Scott!

Always a pleasure doing business with Rick Tavormina.

Always a pleasure doing business with Rick Tavormina. I have bought several vehicles from Rick and have never been disappointed. I recommend Dick Scott to anyone looking for a new ride. Rick makes it easy, answers any questions, and listens attentively. Always a great experience, my next vehicle will also be bought at Dick Scott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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Not impressed at all.

Not impressed at all. I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I was trying to get my payment around $300 a month. With my down payment my monthly payment was $344. Salesman would not work with me to get my payment to $300 because they put the "lowest" price on there vehicles. So, whatever I bought it anyways. I have had it a month and have to take it in for service already. The auto start-stop function does not work and there is a transmission issue. I will update my experience after I take it in for it's service December 1st. They had to replace the transmission cooler and the actual transmission. It took a couple weeks. The only good thing is that I did get a loaner vehicle after a few days. Another issue, which I admit is my bad for not looking close enough when looking at the car before I bought it. After having it a couple days I noticed the muffler looked odd. When I got under the the car I could see that someone had backed into something pretty hard. The muffler is bent up along with the exhaust pipe and right under the bumper is bent. My bad for not noticing before but can't believe they would sell it like that. But now I have to pay to get it fixed.

Not impressed at all.

Not impressed at all. I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I was trying to get my payment around $300 a month. With my down payment my monthly payment was $344. Salesman would not work with me to get my payment to $300 because they put the "lowest" price on there vehicles. So, whatever I bought it anyways. I have had it a month and have to take it in for service already. The auto start-stop function does not work and there is a transmission issue. I will update my experience after I take it in for it's service December 1st. They had to replace the transmission cooler and the actual transmission. It took a couple weeks. The only good thing is that I did get a loaner vehicle after a few days. Another issue, which I admit is my bad for not looking close enough when looking at the car before I bought it. After having it a couple days I noticed the muffler looked odd. When I got under the the car I could see that someone had backed into something pretty hard. The muffler is bent up along with the exhaust pipe and right under the bumper is bent. My bad for not noticing before but can't believe they would sell it like that. But now I have to pay to get it fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jud Scott

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Jud, JP, and Rick were fabulous with helping me find a

Jud, JP, and Rick were fabulous with helping me find a great car to fit my growing family! The process was fast and painless. Although my new car is a year old, it looks BRAND NEW! I’d recommend Dick Scott to anyone looking for a new ride!

Jud, JP, and Rick were fabulous with helping me find a

Jud, JP, and Rick were fabulous with helping me find a great car to fit my growing family! The process was fast and painless. Although my new car is a year old, it looks BRAND NEW! I’d recommend Dick Scott to anyone looking for a new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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Highly recommend Dick Scott very professional wouldn’t go

Highly recommend Dick Scott very professional wouldn’t go anywhere else. Great service! Always clean and tidy in the showroom

Highly recommend Dick Scott very professional wouldn’t go

Highly recommend Dick Scott very professional wouldn’t go anywhere else. Great service! Always clean and tidy in the showroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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Amazing experience.

Amazing experience. Friendly and helpful from the moment we walked in the door. Knowledgeable about the truck we were interested in with no pressure applied. Thoughtful follow ups via email and text kept us informed and feeling valued. We will be repeat customers in the future for any vehicle needs that we may have.

Amazing experience.

Amazing experience. Friendly and helpful from the moment we walked in the door. Knowledgeable about the truck we were interested in with no pressure applied. Thoughtful follow ups via email and text kept us informed and feeling valued. We will be repeat customers in the future for any vehicle needs that we may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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One of the best car buying experiences I’ve ever

One of the best car buying experiences I’ve ever experienced. Everyone was courteous and helpful. I will using Dick Scott for all my future purchases.

One of the best car buying experiences I’ve ever

One of the best car buying experiences I’ve ever experienced. Everyone was courteous and helpful. I will using Dick Scott for all my future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Dick Scott Motor Mall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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From the salesman to the service manager to the cashier,

From the salesman to the service manager to the cashier, everyone at Dick Scott Motor Mall made the new car process pleasant. You have a gem in Fowlerville, MI!!

From the salesman to the service manager to the cashier,

From the salesman to the service manager to the cashier, everyone at Dick Scott Motor Mall made the new car process pleasant. You have a gem in Fowlerville, MI!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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Nelson, JP, and the entire team at Dick Scott are

Nelson, JP, and the entire team at Dick Scott are excellent at what they do, and I will be referring them to all of my friends and family who are looking to purchase a vehicle. Keep up the great work, and we will definitely be purchasing from you in the future.

Nelson, JP, and the entire team at Dick Scott are

Nelson, JP, and the entire team at Dick Scott are excellent at what they do, and I will be referring them to all of my friends and family who are looking to purchase a vehicle. Keep up the great work, and we will definitely be purchasing from you in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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