Townsend Sales & Service, Inc.

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
208 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 19, 2018

    This was a follow-up to a problem in May of this year that was not able to be diagnosed at that time , it reoccurred again and now it was able to be... corrected

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  • 5.0 out of 5
    May 31, 2018

    i WILL DEFINITELY RECOMMEND TYLER AND ENTIRE TEAM IS AMAZING THEY GO ABOVE AND BEYOND, SECOND VEHICLE I HAVE PURCHASED FROM TYLER. SO IMPRESSED WITH... HIS PROFESSIONALISM, AND PRIDE IN HIS JOB. HE DEFINITELY IS NUMBER 1 IN MY BOOK

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Michael, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assis...t you! Safe travels!

  • 5.0 out of 5
    May 8, 2018

    everyone in service are very helpful and able to explain what is going on

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  • 5.0 out of 5
    May 4, 2018

    Pete Leger found a new car for me two days after my original car was deemed totaled. When I came in to do the paperwork it was stress free and he took... the time to walk through the features of my Fusion Energi.

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    Shopped for a new car
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    Dealer Response

    Anthony, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    April 7, 2018

    I think Townsend Ford’s service department is excellent! With that said, that I think there’s always room for improvement but I believe that would be difficult... but not impossible. That’s the only reason that I would rate them 4 out of 5 stars and same to be said of a 8 out of 10 certainly recommend!

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    Came in for service or repair
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    Dealer Response

    Thanks for your positive feedback about our service department, Dennis. If there is anything additional we can assist you with, please let us know!

  • 5.0 out of 5
    April 7, 2018

    I had a problem with my pickup they took me right in and fixed it.

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    Dealer Response

    Peter, we are pleased to hear that we were able to provide great service to you! Thank you, and we hope to be of service to you again!

  • 5.0 out of 5
    April 4, 2018

    Very satisfied with services rendered and very knowledgeable staff

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Linda, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    March 30, 2018

    I scheduled an oil change - tire rotation appointment at the last minute. The service was performed fairly quickly and at a very reasonable price. I... purchased this F150 in Sept 17 and have been very satisfied with the vehicle and with the dealership. I plan on returning for my next service work.

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  • 5.0 out of 5
    March 6, 2018

    Debra was very knowledgeable and pleasant. Great service!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It is great to hear that Debra took such good care of you! Thanks again for your business. Take care!

  • 5.0 out of 5
    February 27, 2018

    That's my second car that I bought at Townsend Ford. Just like the first time 8 years ago, I got a great discount, and I got a great value on my trade... :-) which is very hard to find at other dealers. No one tried to force you to anything and make you buy what you don't want. Everyone is there very friendly, and well oriented, and the owner Gary is a great guy! ...definitely "I'll be back" :-)

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    Shopped for a new car
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    Dealer Response

    Thank you for your kind words and congratulations on your new F-150! We hope you continue to choose Townsend Sales & Service, Inc. for all your vehicl...e needs! Take care!

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