They knew I was driving an hour to see a car that they told me would be there. No one even knew what I was talking about when I got there but were rea...lly eager to show me a car priced twice as much.
After several unhappy experiences with Grand Rapids Ford dealers, the service provided by Ed Koehn of Wayland was a pleasant surprise for any consumer.... Asked for a bumper to bumper assessment on both of our high mileage Fords. Repairs done correctly at far less cost than anticipated. Thanks again to Andrew Fletcher (Service Manager) and Victor Moore (Mechanic).
Bought a used car and it started having troubles from day one. Brought the vehicle back on three separate occasions and nothing was fixed. They keep g...iving me the run-around on when they'll fix the issues which just keep getting worse.