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Armory Chrysler Dodge Jeep Ram FIAT

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Armory Chrysler Dodge Jeep Ram FIAT from DealerRater.

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Must not want my money

I found a vehicle I wanted after researching cars for 1 month. I sent an internet inquiry on July I got a call the next day; I had some questions - they never called me back. I stopped to test drive the car a week later. I walked around the lot for 20 minutes, nobody around. Somebody finally came out. He told me dealership was closing in 10 minutes and it was too late to test drive it. He gave me his card, told me I could come back if still interested...never even took my name. This is a car that has been on the lot for 3 months. Now I know why.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2014 Dodge 3500

My experience with the service department is terrible they talk over me .Talk down to me. I have had my truck in for recalls and repairs a few times and it has never been pleasant. Most resent has been on Friday 7/7 /2017 they kicked me out of the dealership. This is over a front end alinement a reputable alinement shop states there is a problem they say there is no issues but it still wares out the front tires in about 10k miles

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Armory has me keep coming back!

I despise car shopping and I usually lease vehicles, so I'm always faced with dealerships and sales reps every 3 years. Over the years, most dealerships have made me as a customer feel hassled, swindled or otherwise uncomfortable with the entire car buying process. I have leased two vehicles from Armory, and have yet to feel anxious with my car needs being met (including pricing, vehicle features, etc.). Billy Martin has gone above and beyond his job requirements in helping me not only find the right vehicle for my family and me, but allowing for continued positive experiences, You can't get rid of me, I just keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service!!

I highly recommend anybody looking to purchase a new vehicle. My sales associate, Carolyn, was more than helpful to help me pick out my dream Jeep Wrangler. She was kind, thoughtful and helped me through the entire purchase. Highly recommend her for all vehicle sales!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Walts is a Great Agent

I would like to thank Brian Walts my sales agent for the excellence and smooth sale for my previous car purchase recently. He kept to his time and went above and beyond to get certain request completed. The location is now my first choice in getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CAROLINE IS THE BEST AT ARMORY DODGE!!

CAROLINE IS AMAZING! WHEN I FIRST ARRIVED I MET CAROLINE, I TOLD HER ALL MY ISSUES, CREDIT WASNT GOOD DUE GOING THRU A DIVORCE. SO I THOUGHT I WOULD HAVE TO GET INTO A CAR I MAY NOT REALLY WANT! SHE ASSURED ME THAT EVEN THO I MAY NOT HAVE THE BEST CREDIT, I CAN GET INTO THE CAR I WANT! MY EYES GOT SO BIG WITH HAPPINESS! But I needs more paper work due to my situation! So it took maybe a month to get all my paper work together! I came back in to see her and the finance manager Jeff And Erick after a month! do out of the 5 cars I test drove! I fell in love with THE 2015 Jeep Cherokee 4by4 At first I was thinking to my self , I can't afford this Or won't be approved for a loan on this amount! But Caroline and Erick made it happen And I drove off the lot with my new car! Thank you so much CAROLINE you made everything go smooth and I'm very happy with my purchase! I will bring everyone to you MY FAVORITE CAR SALES DIVA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for submitting a review of your purchase experience at Armory Garage. We greatly appreciate your positive feedback, and would value the opportunity to meet your service needs after the sale. - The Armory Management Team

Best Service Around!!

I had the best experience experience buying a car this oast weekend from armory garage! Brian Koehler was outstanding and went above and beyond to ensure I would leave with my new car! Brian even went beyond that and delivered the car to me due to certain circumstances!!! Thank you guys so much for all of your hard work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for submitting a review of your purchase experience at Armory Garage. We greatly appreciate your positive feedback, and would value the opportunity to meet your service needs after the sale. - The Armory Management Team

Top notch sales yet again

Armory Garage and Harry Roselan in the sales department are top notch. I purchased from Armory Garage and Harry two years ago a new Chrysler Convertable. The overall buying experience was that the dealership and Harry Roselan will do what ever it takes to finalize your deal. Jeff the credit manager was again very helpful in getting the best financing at the lowest interest rate on the terms you can afford. This time I purchased a new 2016 Jeep Compass Harry Roseland and staff were outstanding I highly recommend you look over their inventory and come in and see Harry and his coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for submitting a review of your purchase experience at Armory Garage. We greatly appreciate your positive feedback, and would value the opportunity to meet your service needs after the sale. - The Armory Management Team

Professional Service

This was the Best vehicle buying experience I have ever had. My salesperson Brian Koehler took the time to listen to exactly what I wanted, and more importantly understood that I had some financial concerns. Rather than push me into a vehicle I did not want, I was offered the opportunity to come back when ready, even if it was months down the road. But that is the type of service and care you can expect from the Armory Automotive Team. As it turns out, I was able to finance a Jeep Wrangler, at an unbelievable rate in which the Finance Dept., specifically Eric Gangelosi fought to get for me utilizing his experience in the field and many years of expertise. And if I did not mention this already, this entire process was done within one day, and I drove off the lot. I cant say enough about the service and respect I was shown from the team and the amazing vehicle I was able to get. I give both of these gentlemen a five star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for submitting a review of your purchase experience at Armory Garage. We greatly appreciate your positive feedback, and would value the opportunity to meet your service needs after the sale. - The Armory Management Team

Best car buying experience we have had ever!

Sauro helped us from the first day we drove on the lot until we brought our new car home. He was the best salesman I had ever dealt with in my history of purchasing cars. He was not pushy. He was very informative, helpful and patient. He made us feel like he really wanted us to have the car WE wanted and that it wasn't just about a sale for him. We would recommend him to anyone looking for a vehicle. He is the reason we returned and bought our car at Armory Garage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for submitting a review of your purchase experience at Armory Garage. We greatly appreciate your positive feedback, and would value the opportunity to meet your service needs after the sale. - The Armory Management Team