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Meet Shane Lott

Shane Lott headshot
Used Vehicle Sales Manager
(131 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Had a great time shopping for a new vehicle everybody was

Had a great time shopping for a new vehicle everybody was professional and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ted Harris General Sales Manager 608-754-5511

Jeff was really great in getting me scheduled and

Jeff was really great in getting me scheduled and reviewing the work that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

Difficult to write a review when they want it so soon

Difficult to write a review when they want it so soon after you got your vehicle but so far the vehicle is doing well and we’re happy with it and the sales part was good. The receptionist was excellent. I’ve gotten better deals, but I got a good deal. I just didn’t get a great deal. Like I was hoping for. like I’ve gotten in the past, but I got a good deal and time will tell how good the vehicle is and how good the services is. Hopeful. we haven’t used any of that yet. Maybe That will change to a great deal , if it’s a great vehicle with no issues and the service is great with no issues so can’t really speak to any of that yet. My advice would be to know what you want going in there because they may try to talk you into something you don’t want and you have to stick to it like I did He took a little detour discussing vehicles I told him I wasn’t interested in. I wish we hadn’t taken. But no major issues I would recommend them. They had a couple things I hadn’t had in the past like I got a board Tumblr and cookies in the mail as a thank you and they let us pick from a gift with purchase Weedwhacker’s grills coach purses personally, I would’ve rather not had any of that gotten more of a discount off my vehicle, but some people probably like those things. It was definitely different. I’m not used to gifts with purchase. And my husband got a new Weedwhacker.. lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of Janesville. It's great to hear that we were able to assist you and that you had an overall positive experience. Ted Harris General Sales Manager 608-754-5511

Joe Zipperer got exactly what I was looking for with

Joe Zipperer got exactly what I was looking for with extremely short notice. I love my new blue beauty! Thanks much joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ted Harris General Sales Manager 608-754-5511

Had a great experience shopping for and purchasing my

Had a great experience shopping for and purchasing my truck here. Our salesperson, Katie, was awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

They were great to work with - Fast and easy to work

They were great to work with - Fast and easy to work with. Great Service Department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

Helpful sales staff, courteous receptionists, good

Helpful sales staff, courteous receptionists, good loyalty gifts,good vehicle prep for pick up, salesman helpful with app. And , helped install car mats, service advisor listened to cocerns and explained processes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

Very easy to work with.

Very easy to work with. Very professional and would definitely recommend Gordi dealer I. Janesville Wi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

Excellent communication and willingness to help us find

Excellent communication and willingness to help us find the vehicle we wanted. Fair, honest and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ted Harris General Sales Manager 608-754-5511

I was looking for a decent second car, after our recent

I was looking for a decent second car, after our recent hail storm. I hadn't thought about a Tiguan but it was a really sound car. Everything aligned up to make this a great purchase. The salesperson also owned one and was helpful getting me to the dealership. I've been enjoying driving this car and it's a great addition to my fleet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford Lincoln of Janesville are glad to have you as a customer. Ted Harris General Sales Manager 608-754-5511