Gordie Boucher Ford Lincoln of Janesville

I was having problems with my vehicle. I brought it in for regular service. I mentioned the problem to Dakota and he listened to me and addressed the issue! I really appreciate how hard you worked and am sorry it possibly put you behind for the day.

Fast and quick service and friendly staff! They address all needs and concerns timely and efficiently.

Excellent service last Saturday. Completed “The Works” in about 45 to 50 minutes including a car wash. I thought it was great service employees can bring their dogs to work on Saturdays as well.

Lack of knowledge throughout the process. Horrible post sales experience. Dealership was unwilling to correct a mistake made by their finance department. Would highly recommend NEVER using this dealership to family, friends and anyone going through the car buying experience!

My recent experience with Boucher is my first, Jeff Vance was great to work with and extremely helpful, He took me around introducing me to service department staff and others within the dealership.

Both Joe and the dealership answered all my questions about ordering our new car. Joe was very professional and well knowledged about all the options so I felt comfortable before I drove off the lot with the new car.

Everything was professional and we'll done. Appointment time was good and on time. All good.

Service desk and driver were very prompt and courteous. Everything was completed as requested. I am pleased.

Purchased a 2019 Mustang GT and the process was very smooth. Great, friendly customer service!

They did not perform the services they charged for in the Works oil change package, and the service tech was extremely unprofessional. Go elsewhere or do it yourself, seriously!