Audi Albany

Josh and the entire Albany Audi staff were extremely professional and helpful. I often refer others to work with Mark Monroe is purchasing vehicles and... have found your service team to be extraordinary. Thanks! Jim

I received a recall notification for a minor repair on my vehicle. I scheduled an appointment online to have the repair taken care of. Since the car... was going in for the appointment, I had requested another minor repair serviced. Both items were taken care of in an appropriate and rapid manner. I had requested a loaner and it was ready the moment I arrived. My service advisor met me at my vehicle as soon as I pulled into the garage bay and escorted my to his service desk to review the appointment details, then escorted me to the loaner car. I received a phone call later that afternoon stating the service to my car was completed and that I could swap vehicles anytime up to closing. Again, I pulled in with loaner, service advisor reviewed paperwork, and my vehicle was valeted to the door. Couldn't have gone any smoother at all. Extremely pleased!

Got a great deal last month on a Audi Q5 from Nick and his manager Adam. best shopping experience so far when looking for a new car and the new facility... is awesome. five stars!

Prices are high as expected from a dealer, but the service from the front line staff is exceptional - and the quality of maintenance and repair work has... always met expectations.

Igor was amazing! I came in to have my A4 serviced and ended up leaving with a brand new Q5. From start to finish the process was wonderful absolutely... no pressure from any of the staff this is our second vehicle from Albany Audi thanks again for a great experience.

I'm old school with emphasis on the old. Therefore I've come to appreciate a certain level of service when it's provided and you may expect such service... at Albany Audi. They not only have high quality and professional personnel but everyone I encountered actually listened to my needs. It was a service issue and a particularly rainy miserable day. My service writer John took care of everything. The service was scheduled, a loaner was provided, and most importantly he did the research and verified the repair was under my service contract. Oh happy day!

As always, Mike Labelle handled a difficult problem with aplomb. He is truly an asset to your business.

The process of scheduling and work completion was excellent, t

I had to bring my car in for an Audi recall. I was able to use a loaner car while my car was being serviced. Everything was done in a timely manner and... the staff was very professional.

The service was easy to schedule, drop off, picked up a nice loaner and they called when it was ready. All good