Audi Albany

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(184 reviews)
Visit Audi Albany
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 9:00am–6:00pm
Tuesday 8:00am–6:00pm 9:00am–6:00pm
Wednesday 8:00am–6:00pm 9:00am–6:00pm
Thursday 8:00am–6:00pm 9:00am–6:00pm
Friday 8:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
New (518) 608-2054 (518) 608-2054
Used (518) 690-6819 (518) 690-6819
Service (518) 244-8259 (518) 244-8259

Inventory

See all 101 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2014.
Audi Albany always has a large inventory of New Audi's as well as a great selection of Pre-Owned vehicles. Many of our Pre-Owned Audi's have been put through Audi's 300+ point Certification Process and come with a Factory Backed 6 year from the in service or 100000 mile warranty. We are your Premium Dealer in the Capital District and we take pride in the quality of the cars that we sell. We are currently in our state of the art facility located at 723 New Loudon rd in Latham NY.

Service center

Phone number (518) 244-8259

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Don’t waste your time!

Dealer has shady tactics which to me as a consumer is borderline unethical. The GM is unscrupulous and is a perfect fit for this organization. I have contacted AG’s office and hope they shutter the doors! I will most likely buy from the dealer in Vermont who is fair and transparent.

5.0

Love this dealership and the service!

I love the people here. Ive been servicing my late model A6 here for over a year and a half. In that time, the care and service they give is stellar. My car is always returned looking better than when I brought it in, the service people, I have dealt with Angie and John, are honest and trustworthy. The cashier is super friendly as wellI just love these people! Im looking at getting another Audi soon and have begun talking to Joe. He is super helpful and honest. He definitely looks out for the customers best interest. The reason why I will go backcustomer service, hands down. Thank you, Albany Audi!

Dealer response

Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Audi of Albany

My sales person was fabulous the people were fabulous and I felt overall on a scale of 1 to 10 a 20

Dealer response

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

5.0

Audi A4 /quattro

I was treated as a valued customer. My car was serviced in a timely manner. I would definitely recommend Audi Albany.

Dealer response

Thank you for the kind words. If we can be of any further assistance, please let us know.

5.0

Audi Q3

My sales person was extremely knowledgeable,competent, and easy to work with.

Dealer response

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

5.0

Student

Very good and quick service. They gave me a nice loaner car no questions asked.

Dealer response

Thank you for taking the time to let us know how we did. We hope to see you again in the future.

5.0

Awesome!

Exceptional people in the service department! They are true professionals!

Dealer response

Thank you for the kind words. If we can be of any further assistance, please let us know.

5.0

Joe Matheson - 2006 Audi 3

"I feel like we're in an Audi commercial." That was my wife's comment as we waited at Audi Albany. We had just got on the highway leaving Albany when the hood on our 2006 Audi popped open and we couldn't get it closed. We showed up at the dealership with no appointment, no customer history, a mystery mechanical failure, and a six-hour highway drive ahead of us. We were stressed. Ted Chrimes was our personal super hero. He got the car in right away, the technician found and fixed the problem in less than an hour, and the car got a quick 20-point check (and some new windshield wipers, which we already knew we needed!) and a wash. We can't say enough about Ted's professionalism and attention. He not only calmed us down and dealt with our problem; he made us feel like regulars. The day after we arrived back home he sent a text, just to make sure we made it okay. It was the perfect final touch. We live in Toronto: he could have been polite but impersonal, since we may not be back. But he went out of his way to treat us like VIPs. That is a sign of real character and genuine attention to the customer - and it reflects extremely well on the dealership and the company. Side note: waiting in the lounge we noticed several conversations going on between various customers. Within five minutes we were chatting with someone ourselves. I commented to the man I was talking to how at ease everyone seemed and he said, "It's just like that here." I get it. We all felt like regulars. That's very special. Oh: the coffee and the donuts were also excellent.

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1.0

service visit

Timely service. Kept well informed by account executive. Comfortable waiting space.

Dealer response

Thank you for taking the time to let us know how we did. We hope to see you again in the future.

5.0

Audi Q7

Our salesman James was great!!! His knowledge of the vehicle was extremely helpful. He made us feel very comfortable. James was very professional.

Dealer response

Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.

See all 184 reviews