Reviews
The best car dealership in the 518.
The best car dealership in the 518. They are so kind, professional, and honest. I’ll never go anywhere else.
The best car dealership in the 518.
The best car dealership in the 518. They are so kind, professional, and honest. I’ll never go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're really pleased Sami and the Lia INFINITI team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Patricia!
Sami Wood is excellent with customer service .
Sami Wood is excellent with customer service .he is nice, polite, and professional.thank you for all your help
Sami Wood is excellent with customer service .
Sami Wood is excellent with customer service .he is nice, polite, and professional.thank you for all your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your positive feedback on the service and support provided to you by Sami! He's the consummate advocate for our valued customers, and we're pleased to know how satisfied you were with this experience. See you next time!
Excellent Great service Always
Excellent Great service Always accommodating Personable This is my fourth car with Infiniti and will continue to buy Infiniti
Excellent Great service Always
Excellent Great service Always accommodating Personable This is my fourth car with Infiniti and will continue to buy Infiniti
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mandy, we're delighted William and the Lia INFINITI team provided you with an experience worth recommending. We truly appreciate you telling us what you like about our dealership. We hope to be of service to you for many years to come!
I can not say enough about service representative Sami
I can not say enough about service representative Sami Dawood, He is very knowledgeable and pleasant to talk to. He makes you feel you are getting the best service possible. I have been very pleased with this service Department.
I can not say enough about service representative Sami
I can not say enough about service representative Sami Dawood, He is very knowledgeable and pleasant to talk to. He makes you feel you are getting the best service possible. I have been very pleased with this service Department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnna, we're delighted Sami has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!
Sami treated me as soon as I got out of my.
Sami treated me as soon as I got out of my. Listened to the issue with my car and took car of the issue right away.
Sami treated me as soon as I got out of my.
Sami treated me as soon as I got out of my. Listened to the issue with my car and took car of the issue right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jenifer, thank you for sharing positive feedback on Sami! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!
My service representative Sami Dawood was friendly and
My service representative Sami Dawood was friendly and did a great job describing the work that was done and went the extra mile to get the job done in the scheduled timeframe! Thanks Sami!
My service representative Sami Dawood was friendly and
My service representative Sami Dawood was friendly and did a great job describing the work that was done and went the extra mile to get the job done in the scheduled timeframe! Thanks Sami!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marlene, thanks for taking a moment to let us know how helpful you found this visit with Sami! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!
Sami Dawood took care of me and insured that my car was
Sami Dawood took care of me and insured that my car was serviced promptly and appropriately. Great communication and the work was done timely.
Sami Dawood took care of me and insured that my car was
Sami Dawood took care of me and insured that my car was serviced promptly and appropriately. Great communication and the work was done timely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5 stars for Sami! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
This is the second review that I am writing,my wife has
This is the second review that I am writing,my wife has been to service her Qx80 twice in a months time, 300 the first time and 600 the second time.Tell me why the problem that she went in for originally is Still the same problem and this time it cost her double, now why is that. She is forced to go to infiniti of Latham because no one else is qualified to service their vehicles because of the parts. I really regret her purchasing that suv from them, should've went to carmax.
This is the second review that I am writing,my wife has
This is the second review that I am writing,my wife has been to service her Qx80 twice in a months time, 300 the first time and 600 the second time.Tell me why the problem that she went in for originally is Still the same problem and this time it cost her double, now why is that. She is forced to go to infiniti of Latham because no one else is qualified to service their vehicles because of the parts. I really regret her purchasing that suv from them, should've went to carmax.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I would highly recommend visiting Bill Kane at Lia
I would highly recommend visiting Bill Kane at Lia Infiniti prior to purchasing your next vehicle. He was great to work with!
I would highly recommend visiting Bill Kane at Lia
I would highly recommend visiting Bill Kane at Lia Infiniti prior to purchasing your next vehicle. He was great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to shout out Bill. He's a fantastic person to work with, and we sincerely appreciate your kind words and recommendation. We hope to work with you again some day!
Michael Stiffen helped me purchase my new vehicle.
Michael Stiffen helped me purchase my new vehicle. He was great to work with, and made the experience easy! Thank you!
Michael Stiffen helped me purchase my new vehicle.
Michael Stiffen helped me purchase my new vehicle. He was great to work with, and made the experience easy! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for making our day with your terrific feedback on Michael! We're delighted he made everything easy for you. We wish you all the best in your upcoming travels, from everyone at Lia INFINITI.