Reviews
The people there are very friendly and kind.
The people there are very friendly and kind. I would highly recommend this dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your thoughtful feedback, Kelly. We're glad our team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
The experience was wonderful.
The experience was wonderful. Fast and easy! All the staff were knowledgeable, pleasant, and attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review, Linda! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or INFINITI needs. Safe travels until we meet again!
Quick and easy, vehicle was done on time as promised.
Quick and easy, vehicle was done on time as promised. They sent a Uber shuttle to pick me up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that, Shantell! Thank you for letting us know how pleased you've been with our efficient service team and accommodations. We wish you pleasant travels until we may be of service to you again!
Dawn was very patient and took the time to make sure I
Dawn was very patient and took the time to make sure I leased the perfect car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
R.D., we're delighted Dawn is someone you can count on for a reliable and seamless dealership experience! Thank you for your awesome feedback. Best wishes for safe and pleasant travels, from the whole team at Lia INFINITI!
My buying experience at Lia Infiniti was outstanding!
My buying experience at Lia Infiniti was outstanding! Mike Stiffen, the sales representative, was very pleasant to work with. He was very knowledgeable about the vehicle and made follow-up phone calls to make sure everything was ok. The sales and finance manager were amazing. They came in spoke with me and worked diligently to ensure that I was satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leah, nothing means more to us than your satisfaction, so thank you for your awesome review of Mike! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new ride!
Sammi did a good job but the service itself took way too
Sammi did a good job but the service itself took way too long in my opinion. I was told 2.5 to 3 hours. It actually took nearly 5 hours.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lia Infiniti was excellent to work with.
Lia Infiniti was excellent to work with. Dawn Owens was honest, reliable, and always available to speak.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're delighted Dawn handled your interests with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia INFINITI!
Sami dawood was very helpful, very courteous.
Sami dawood was very helpful, very courteous. I was given prompt attention and courtesy rides to and from the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Sami's efforts met your satisfaction! We are thrilled to know that she was very helpful, courteous and gave you prompt attention. We wish you safe travels until we meet again!
Excellent customer service in the service department!
Excellent customer service in the service department!! William Golden went above and beyond to make this a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Courtney, we're delighted the value of William's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
My service manager was so helpful!
My service manager was so helpful! He outlined my options (including perks such as donuts and coffee). But truly was a great help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Val, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers (and treats) you needed to make this a positive experience. We're happy to be of service!