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I had a recall notification and made an appointment at Skalnek Ford. I made arrangements to use my wife’s car the day the dealership had my car.... No call all day so I stopped in near the end of the day. They brought me back to show me that they damaged my exhaust system and they needed to check with Ford to see if they would cover the damage. I had no car over the weekend. Monday I get a call that they won’t fix the damage they caused and suggested I get it fixed at the muffler company down the street.$355.00 out of my pocket and the dealership didn’t even offer to pay. I will never go back to this dealership for anything. In my business, if we damage someone’s property we fix it fast and apologize. Skalnek..doesn’t. STAY AWAY!!! They are terrible!!!
Went to Skalnek to look at an Avenger (it was sold), after speaking with Doug Lutz... he was able to find me a better car at a great price! The process... was easy and fast, Doug provided me with a clean carfax. Best thing about the visit was the car just happened to be just what my son wanted... a clean Ford Fusion! Thanks Doug!
CONGRATULATIONS! If your reading this I promise your vehicle search is going in the right direction. I had been looking for a vehicle online for weeks... do to the fact I had no running transportation. I was very sure I didn't want to buy from a private owner or a random car lot, because I had been sold LEMONS that way in the past. I am a mother with 5 kids and I'm not in the LEMONADE business, so those vehicles never helped me they just gave me a complete headache. Buying from this dealership was a very pleasant experience. Doug my salesman went above and beyond to get me the very best deal possible. I would recommend SKALNEK FORD to all my family & friends. They were so nice, they even picked me up. THANK YOU SKALNEK FORD FOR GETTING MY WHEELS ROLLIN AGAiN!
Jennifer, thanks for choosing Skalnek Ford and giving us this awesome review!
Everyone hates the process of going car shopping- me included - but not here! As a businesswoman I had limited time, had done my homework on the vehicle... I wanted. So from John Dew my salesman who coordinated the meet, bringing in finance and the owner to help me make the deal happen I am extremely grateful. Every one of them were so helpful and polite. I will recommend and go there again and again.
Ted Coons made my experience flawless and fast. Easiest car I have ever bought!!! Dealing with Ted is highly recommended. I bought a 2015 Jeep Cherokee... and could not be happier.
Vehicle has been at dealership since 5/29/18. Ford Engineering experts and dealership personnel cannot repair this lemon. Buyer beware if you purchase... from Skalnek Ford.
Lance Richardson in the Used Vehicles Office was very helpful and a pleasure to meet. He was friendly and well informed, and made the process easy. We... live about 45 minutes away, and he answered questions over the phone, and had the car ready for a test drive when we got there. I am very pleased with the vehicle and service , and will recommend Skalnek Ford and Lance to friends and family.
Went twice to get an oil change and they did not change the oil But they were very nice about trying to sell me an Extended warranty
My salesman, John Dew, went above and beyond to not only get the issues taken care of at no charge to me; but picked up my car at my house, left me with... a rental car, had my car fixed within 24 hours, and dropped my car back off at my house and picked up the rental the very next day. To say that Skalnek does right by their customers and does the Ford name proud is an understatement. Your dealership and staff are the epitome of complete and total customer satisfaction. This is the way it should be at all Ford dealers, but it is not. Skalnek does it right. I don't live nearby, but I will never go to another Ford dealer except this one again. A+
If you're looking to get a great deal on a car without all the hassel, go see Mike Steffler at Skalnek Ford. You won't regret it