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Metro Ford

(5,265 reviews)
Visit Metro Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed

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New (518) 646-8797 (518) 646-8797
Used (518) 646-8429 (518) 646-8429
Service (518) 646-8831 (518) 646-8831

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since May 2013.
GET $300 OFF YOUR NEXT VEHICLE PURCHASE! CALL OR EMAIL TODAY FOR DETAILS!!Metro Ford serves customers in the Capital District with an incredible selection of new Fords and preowned vehicles as well as providing quality repair service.
THE EXPERIENCE YOU'VE BEEN LOOKING FOR!!!

Service center

Phone number (518) 646-8831

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(5,265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Anthony was very helpful and Low Pressure Noelle Was

Anthony was very helpful and Low Pressure Noelle Was very informed and professional when helping us with the financing

Anthony was very helpful and Low Pressure Noelle Was

Anthony was very helpful and Low Pressure Noelle Was very informed and professional when helping us with the financing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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They were finishing the work on my vehicle before I made

They were finishing the work on my vehicle before I made my first call to see when it would be done. This included diagnostic evaluation, parts and installation

They were finishing the work on my vehicle before I made

They were finishing the work on my vehicle before I made my first call to see when it would be done. This included diagnostic evaluation, parts and installation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Called for oil change.

Called for oil change. Got me in right away. Next morning. Service was fast and employees were all very friendly.

Called for oil change.

Called for oil change. Got me in right away. Next morning. Service was fast and employees were all very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service and parts department were very helpful and

The service and parts department were very helpful and professional. I value their work ethics. The service rep went to get me a quote on a part I needed for my car and very helpful.

The service and parts department were very helpful and

The service and parts department were very helpful and professional. I value their work ethics. The service rep went to get me a quote on a part I needed for my car and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Darlene was very helpful and was able to answer all my

Darlene was very helpful and was able to answer all my questions to my satisfaction

Darlene was very helpful and was able to answer all my

Darlene was very helpful and was able to answer all my questions to my satisfaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Helpful and responsive all the way through.

Helpful and responsive all the way through. We appreciate the attention and understanding from Dan Cole.

Helpful and responsive all the way through.

Helpful and responsive all the way through. We appreciate the attention and understanding from Dan Cole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I brought my car in for a transmission issue , they fixed

I brought my car in for a transmission issue , they fixed the problem and now my car runs great. These guys are great. Thank you for all your help.

I brought my car in for a transmission issue , they fixed

I brought my car in for a transmission issue , they fixed the problem and now my car runs great. These guys are great. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a positive experience at MetroFord!

Always a positive experience at MetroFord! My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop and my insurance company was also seamless, even when additional parts were needed, I would recommend MetroFord for these reasons.

Always a positive experience at MetroFord!

Always a positive experience at MetroFord! My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop and my insurance company was also seamless, even when additional parts were needed, I would recommend MetroFord for these reasons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a problem with my transmission, they fixed it, gave

I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you!

I had a problem with my transmission, they fixed it, gave

I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly staff.

Friendly staff. Very accommodating. Not pushy. Salesman Rob was great really listened to my specifics. Finance lady very nice and helpful. Probably the best dealership experience I have had.

Friendly staff.

Friendly staff. Very accommodating. Not pushy. Salesman Rob was great really listened to my specifics. Finance lady very nice and helpful. Probably the best dealership experience I have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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