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Metro Ford

(4.8) 258 reviews

Dealer on Cars.com since May 2013

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.8
258 lifetime reviews. Includes reviews of Metro Ford from DealerRater.com
  • great service

    I had a really good experience with this dealership. Everybody was kind and friendly and helpful. Things worked very efficiently. The Facilities were ...nice and bright and comfortable. I appreciated how the finance manager went over the details of the financing for my new vehicle. She answered many questions of mine thoroughly.I would definitely recommend others to go to this dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Best experience at a dealer Ever!

    Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we neede...d a vehical and a good deal! Kevin helped out with everything from start to finish and came in on hos day off to make sure our deal went Great for delivery! My parents used metro in my child hood and always had good luck with them! If your in the market for a car truck or in our case a bus lol 15 passenger transit! And Definitely ask for Kevin! And David wood was great for the paperwork and extended warranty So far it has been a Great experience let's hope service is just as good in the future

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • an all around great buying experiance

    i found a truck on autotrader at metro ford,i live 4 hours away from them,lynn at internet sales helped out a lot,then jt got involved and did the res...t,i had a fusion lease to turn in early,in which they helped me tremendusley,took the ride out thinking to my self ,there is always a catch to buying a car,something they dont tell you over the phone.going in i was greeted by the receptionist ,very friendley,then they directed me to kevin,my salesperson.kevin was great,lynn was great,and JT was great.perfect buying experiance all around.great dealership as well ,many friendley people,and a very well to do stock of cars and trucks.i bought a 2017 f-150 from them,in time i will drive to give them my business again.so many dealerships i have gone to in my 6 months looking for a truck.metro ford is professionalism at a top rate.will be back,jeff ,neptune city n.j.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.8

14 lifetime reviews of the Service Department.
Includes reviews of Metro Ford from DealerRater.com

  • Less than 1 star!!

    Had my car towed in, after two weeks to ???diagnose??? it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for re...pairs. Don???t ever bring your car here they will find ways to charge you!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Simply the best

    Troy always goes above and beyond. I would recommend Troy to all my family and friends. Please go see for yourself.. you will understand why.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $19.95 and up*

    Wheel Alignment (RWD)

    $39.95 and up*

    Wheel Alignment (FWD)

    $39.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2013

GET $300 OFF YOUR NEXT VEHICLE PURCHASE! CALL OR EMAIL TODAY FOR DETAILS!!Metro Ford serves customers in the Capital District with an incredible selection of new Fords and preowned vehicles, as well as providing quality repair service.

"THE EXPERIENCE YOU'VE BEEN LOOKING FOR!!!"

Top Reviewed Employees

David Wood

Finance Manager

5 reviews

Michelle Hamel

Finance Manager

5 reviews

Tony Simone

Sales Consultant

4 reviews

William Thorpe

Sales Consultant

4 reviews

Joe Shanks

Sales Consultant

3 reviews
Metro Ford
3601 State St Schenectady, NY 12304
New (518) 708-8650
Used (518) 708-8659
Service (518) 289-4484
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