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Szott Ford

(874 reviews)
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

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Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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Love my new vehicle and everyone was extremely friendly

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

Love my new vehicle and everyone was extremely friendly

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is an honest and reliable delership.

This is an honest and reliable delership. Their service exceeds that of other dealerships that I have had the misfortune of using.

This is an honest and reliable delership.

This is an honest and reliable delership. Their service exceeds that of other dealerships that I have had the misfortune of using.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Outstanding in all regards!

Outstanding in all regards! Kaylee's the best. Total time on-site less than one hour!

Outstanding in all regards!

Outstanding in all regards! Kaylee's the best. Total time on-site less than one hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great to work with.

Great to work with. Thanks for dealing with the extended warranty company. Will use for future repairs.

Great to work with.

Great to work with. Thanks for dealing with the extended warranty company. Will use for future repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer fixed my recall repair extremely quickly and

Dealer fixed my recall repair extremely quickly and professionally!! I would definitely recommend them to others.

Dealer fixed my recall repair extremely quickly and

Dealer fixed my recall repair extremely quickly and professionally!! I would definitely recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We had the BEST experience at Szott Ford buying our 2025

We had the BEST experience at Szott Ford buying our 2025 F250! From the moment we walked in, we felt welcomed and taken care of. Eric, our salesperson, was amazing. He truly went above and beyond. Searching high and low to find the exact truck we wanted. He kept us updated the entire time, answered all our questions, and never once made us feel rushed or pressured. You can tell he really cares about helping people find what’s right for them. Huge shoutout to Anthony, the sales manager, who truly went to bat for us. He worked hard behind the scenes to get the price exactly where we needed it and made sure we didn’t leave until we were completely happy. You could tell he genuinely cared and wanted the best for us. Nick in finance made everything simple and stress-free, which we really appreciated. We also got to meet Ethan, a porter training to become a sales associate, and he was so friendly. It just shows what kind of team they have there. Everyone we met was kind, professional, and down to earth. We’re beyond excited about our new truck and so thankful to the Szott Ford crew for making it such a great experience!

We had the BEST experience at Szott Ford buying our 2025

We had the BEST experience at Szott Ford buying our 2025 F250! From the moment we walked in, we felt welcomed and taken care of. Eric, our salesperson, was amazing. He truly went above and beyond. Searching high and low to find the exact truck we wanted. He kept us updated the entire time, answered all our questions, and never once made us feel rushed or pressured. You can tell he really cares about helping people find what’s right for them. Huge shoutout to Anthony, the sales manager, who truly went to bat for us. He worked hard behind the scenes to get the price exactly where we needed it and made sure we didn’t leave until we were completely happy. You could tell he genuinely cared and wanted the best for us. Nick in finance made everything simple and stress-free, which we really appreciated. We also got to meet Ethan, a porter training to become a sales associate, and he was so friendly. It just shows what kind of team they have there. Everyone we met was kind, professional, and down to earth. We’re beyond excited about our new truck and so thankful to the Szott Ford crew for making it such a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Tom Mazawey was a pleasure to work with .

Tom Mazawey was a pleasure to work with .. Found the vehicle I was interested in purchasing …. Will do business with him again if the need comes up

Tom Mazawey was a pleasure to work with .

Tom Mazawey was a pleasure to work with .. Found the vehicle I was interested in purchasing …. Will do business with him again if the need comes up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have been going to szott ford for many years.

I have been going to szott ford for many years. Great place. Good service, good people, great sales team!

I have been going to szott ford for many years.

I have been going to szott ford for many years. Great place. Good service, good people, great sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I live about two hours from this dealership so I

I live about two hours from this dealership so I requested some additional information than the listing provided ie walk around video, pics, recall info. They would not provide me with the video, for the pics they just sent me the listing again which just shows the bronco heavily edited in front of the dealership, and for the recall they sent me a link to carfax expecting me to look it up myself. This is the least helpful dealership I have ever experienced. Definitely not customer focused based on what little effort they put into a first impression. Not sure how a dealership sells cars this way. Would not recommend Szott Ford.

I live about two hours from this dealership so I

I live about two hours from this dealership so I requested some additional information than the listing provided ie walk around video, pics, recall info. They would not provide me with the video, for the pics they just sent me the listing again which just shows the bronco heavily edited in front of the dealership, and for the recall they sent me a link to carfax expecting me to look it up myself. This is the least helpful dealership I have ever experienced. Definitely not customer focused based on what little effort they put into a first impression. Not sure how a dealership sells cars this way. Would not recommend Szott Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Milmic, while we respect all customer feedback, we must clarify that this review appears to be false. We've noticed that similar reviews have been posted about several different dealerships. At Szott Ford, we pride ourselves on responsive customer service and transparency, providing detailed vehicle information including videos, comprehensive photos, and recall information upon request. We invite any potential customers with concerns to contact us directly so we can demonstrate our commitment to customer satisfaction. All the best, Stephen Gabbara General Manager 248-215-5102

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Bought out my lease and did everything over the phone,

Bought out my lease and did everything over the phone, pretty fast and easy. Went to dealership at end of day and signed hard copies and that was it.

Bought out my lease and did everything over the phone,

Bought out my lease and did everything over the phone, pretty fast and easy. Went to dealership at end of day and signed hard copies and that was it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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