Reviews
When my car is in the shop there why should I go 567 days
When my car is in the shop there why should I go 567 days without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 weeks on two different occasions within 5 weeks. Nobody seemed to know what was going on with it. No loaner car available apparently. So I don't trust the service department to take care of my needs anymore.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
Got me in with no problem and oil change was fast.
Got me in with no problem and oil change was fast. Thank you kind sir
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that you had a smooth experience with your oil change at Vic Canever Chevrolet Inc. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Well done!
Well done! One, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, and, thirteen. There, 15 words.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your engagement with Vic Canever Chevrolet Inc. If you have any specific comments or experiences to share, feel free to reach out. We look forward to serving you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com
I waited over 3 hours for an oil change and a radio
I waited over 3 hours for an oil change and a radio reprogram, The radio stopped working before I exited the parking lot and would have turned around but I only have 1 day off a week and already had waisted half of it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand your frustration after waiting for an extended time for your oil change and radio reprogramming. It's disappointing to hear the radio stopped working so soon after your visit. I appreciate your feedback and would like to resolve this matter. Please contact me directly at Vic Canever Chevrolet Inc so I can assist you further and address your concerns. I value your time and hope to provide a better experience for you in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com
As always, top notch service!
As always, top notch service! Canever always gets it done with a smile and done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! I truly appreciate your loyalty to Vic Canever Chevrolet Inc. It's wonderful to hear that you consistently receive top-notch service from us. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Your salesman, Larry Lewis not only sold me the vehicle,
Your salesman, Larry Lewis not only sold me the vehicle, he’s the go between for service too. He made the experience so much easier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that Larry made your experience smooth and enjoyable at Vic Canever Chevrolet Inc. I appreciate you taking the time to share your thoughts and I am glad he was there to assist you both with your vehicle purchase and service. I look forward to seeing you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com
I was apprehensive to use Vic Canever for a body shop
I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of my most recent vehicle that "things have changed and there's new management" and was asked to give them another chance. Reluctantly I did give Vic Canever another chance, only to be extremely disappointed. I had an issue where the headlight on my vehicle was misaligned and scraping the paint off my front fascia (a problem known by GM and documented with a service bulletin). The fix requires the technician to remove the front fascia, shim and adjust the headlights, and reattach the front fascia. During the repair process, the body shop technician managed to damage an aftermarket accessory I had installed on my vehicle (PPF), and also returned the car to me with the front fascia clearly misaligned with the front fenders, and trim material on the headlight protruding to the outside. I really don't want Vic Canever touching my vehicle again, so while I attempt to hopefully get my PPF repaired (~$100) instead of replaced (~$1,100), I also need to find a reputable body shop I can trust to not only fix my vehicle correctly, but also not damage it in the process. Apparently the third time here was not a charm, and I will not be returning to Vic Canever.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback regarding your recent body shop repair at Vic Canever Chevrolet Inc. I understand your disappointment with the misalignment of the headlight and the damage to your aftermarket accessory. It’s concerning to hear that we did not meet your expectations. I want to encourage you to reach out to me directly, as we’re committed to addressing your concerns and helping you find a resolution. Your satisfaction is important to us, and I hope we can regain your trust in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com
The staff is always courteous and willing to listen to
The staff is always courteous and willing to listen to your description of a vehicle problem and more importantly a good knowledge of what the problem is.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! I'm thrilled to hear that you found our staff at Vic Canever Chevrolet Inc courteous and knowledgeable. It's our priority to listen to our customers and address their vehicle concerns effectively. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Vic Canever service is always excellent.
Vic Canever service is always excellent. Repairs and maintenance are complete and done right the first time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate your recognition of our service at Vic Canever Chevrolet Inc. It's great to hear that your repairs and maintenance have been completed to your satisfaction. I look forward to seeing you again for your future automotive needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com
The service team is great.
The service team is great. Got what i needed to have done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service team at Vic Canever Chevrolet Inc and that we were able to assist you in a timely manner. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com