Reviews
Mike is always friendly in the Service Department.
Mike is always friendly in the Service Department. He took care of everything and double checked to make sure the extended warranty covered the repairs.
Mike is always friendly in the Service Department.
Mike is always friendly in the Service Department. He took care of everything and double checked to make sure the extended warranty covered the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst experience buying a car, ever.
Worst experience buying a car, ever. Bought a used car here December 9. 2 months later, check engine light is on, ABS system fails, and tire pressure sensor is messed up. Got an inspection myself before purchase and you guys said the car was inspected as well. Tried to charge me $5500 to fix everything. David in financing in used cars is a complete liar, he added $2874 of ?total care? warranty that I NEVER asked for. Took 2 1/2 months to get a refund. Noelle was my first sales rep and once she got her commission she blew me off for any help after a good first interaction.
Worst experience buying a car, ever.
Worst experience buying a car, ever. Bought a used car here December 9. 2 months later, check engine light is on, ABS system fails, and tire pressure sensor is messed up. Got an inspection myself before purchase and you guys said the car was inspected as well. Tried to charge me $5500 to fix everything. David in financing in used cars is a complete liar, he added $2874 of ?total care? warranty that I NEVER asked for. Took 2 1/2 months to get a refund. Noelle was my first sales rep and once she got her commission she blew me off for any help after a good first interaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Knowledgeable service representative.
Knowledgeable service representative. Time of wait estimate could be closer to reality. Work was done to my satisfaction. I continue and will continue to Wise for all my service and repair needs.
Knowledgeable service representative.
Knowledgeable service representative. Time of wait estimate could be closer to reality. Work was done to my satisfaction. I continue and will continue to Wise for all my service and repair needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was done quickly and very satisfied with the time
Service was done quickly and very satisfied with the time it took! Service was very friendly!
Service was done quickly and very satisfied with the time
Service was done quickly and very satisfied with the time it took! Service was very friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2nd try to repair a tire.
2nd try to repair a tire. Another $26, and still I lose 5 psi per day. Crappy repair, 2nd attempt. had to pay both times and still leaking. What a hassle. Will go to Belle Tire.
2nd try to repair a tire.
2nd try to repair a tire. Another $26, and still I lose 5 psi per day. Crappy repair, 2nd attempt. had to pay both times and still leaking. What a hassle. Will go to Belle Tire.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great personal attention they stayed after hours to
Great personal attention they stayed after hours to finish use up to take our car home that same day!
Great personal attention they stayed after hours to
Great personal attention they stayed after hours to finish use up to take our car home that same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GMC Terrain
We had a great experience buying our new car. We had very personal and comfortable attention from Oliver and Jonathan.
GMC Terrain
We had a great experience buying our new car. We had very personal and comfortable attention from Oliver and Jonathan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service with Jenny @ Randy Wise - Fenton
Jenny is always pleasant to work with. She saved me $ with service deal and I appreciate it very much! She's always looking out for me and is considerate of my time. She makes sure my oil change happens quickly and gets me out the door. Everything is smooth and it's a pleasure to do business with a local dealership like Randy Wise.
Customer Service with Jenny @ Randy Wise - Fenton
Jenny is always pleasant to work with. She saved me $ with service deal and I appreciate it very much! She's always looking out for me and is considerate of my time. She makes sure my oil change happens quickly and gets me out the door. Everything is smooth and it's a pleasure to do business with a local dealership like Randy Wise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Shady!
Sold us a vehicle with an open recall on it and it caught on fire and blew up on the way home. They claimed no responsibility and told us to go ahead and try and sue them.
Shady!
Sold us a vehicle with an open recall on it and it caught on fire and blew up on the way home. They claimed no responsibility and told us to go ahead and try and sue them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Polite service
Service is always top notch. Greeted immediately as you drive into garage. The waiting room is nice and clean and offering free coffee.
Polite service
Service is always top notch. Greeted immediately as you drive into garage. The waiting room is nice and clean and offering free coffee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase