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Randy Wise Buick GMC

(819 reviews)

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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body work

I take all my collision repair work to Randy Wise, exceptional results every time. They have state of the art equipment and excellent body / paint technicians. Work is done on time and within quoted amount. The last 5 claims were vehicles purchased elsewhere, but I wouldn't take them anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

USAA Member

There was absolutely no stress involved with our truck repairs. The entire process was painless which is a first considering how long we've been driving vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Complete Satisfaction

My husband and I have dealt with Dale Payne for many years. His professionalism and expertise on the GMC vehicles keeps us coming back. He has never misguided us and is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

I had a good experience with both Bryan and Jim, and I have no complaints to speak of. (Extra words to meet the minimum required.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Strongly recommend Dale Payne

I just had a great experience buying a GMC Acadia from Dale Payne at Randy Wise. He is experienced and knows his products, but most of all was a great listener to find the right fit for me. He is confident and resourceful while putting you at ease. I felt that he could back up everything he said and I could contact him directly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

We walked in expecting just to get some information as we were planning to lease for the first time but not for about a month. We met Dale Payne. We were impressed with his many years of experience and appreciated his guidance in the leasing aspect. He answered all of our questions and offered very helpful information. The incentives and his expertise caused us to lease a car that day. Dale had come recommended by a friend who was also very pleased with Dale, We were not disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

chrstcla@gmail.cpm

I rated my overall visit rating at a 4 due to the finance person and this in no way was due the JJ in sales. JJ's customer service was well beyond expectations and I would not hesitate to return to Ray Wise in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful dealership

Walked in on 4/26 after visiting several dealerships and test driving multiple cars. J.J. was wonderful, great customer sevice, expert with information. He made the car buying process simple and easy, we got a decent trade in value and led me to a Buick LaCrosse with all the bells and whistles. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent, efficient service

Quick order of vehicle that we wanted. Easy, friendly salesman and very competent execution of car purchase. We love Randy Wise because they are a complete package from purchase to service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GMC truck lease

We leased a new GMC Sierra 1500 SLE recently. We have been Randy Wise GMC customers for years. Our previous salesperson no longer worked for the dealership so we met Charlie Burgess, and he made our Randy Wise experience very enjoyable. Lisa Consiglio remembered us from another lease last year and was very pleasant and helpful. One of the reasons we have been loyal to Randy Wise Is because of Mike Skodak in the Service Department. He's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.